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Wireless Instructions, Student-provided PC



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  • 1. Wireless Networking Instructions and FAQ for Student-provided PC You can use your own laptop with the university’s wireless network as long as your laptop is equipped with a wireless network card. This will allow you to enjoy the same functionality you would have with a computer that is hard-wired to the university’s network but with the added freedom of a wireless platform. With this wireless connection, you can browse the Internet, check e-mail, access your U-drive space, and access other shared network resources. Please note that in order to successfully use the wireless network with the laptop, your laptop must be within range of the wireless access point (see the Wireless Coverage Map at or the Wilson Library Media/Circulation Desk). I. Instructions To use the laptop and connect via the wireless network, do the following: 1. Install the wireless network card by plugging it into the appropriate slot on your laptop computer (refer to your user manual if your are unsure which slot the wireless card should be plugged into). 2. Install the software drivers that should have come on a disk with your wireless network card. Follow the manufacturer’s instructions for loading the drivers. 3. Make sure that the computer has been placed in range of a wireless network base station. 4. Open the diagnostic utility that came with your card to see if you have a reliable signal. All of the wireless cards tested included a diagnostic tool that allows users to evaluate the wireless signal strength that the wireless card is receiving at any particular time. Examples of some of these diagnostic tools are at the end of this document in the FAQ section. 5. After you have verified your connection, you must open a web browser. This is necessary to access any other web services. This publication is available in alternate formats upon request. ATUS Help Desk • Haggard Hall 145 • 360.650.3333 •
  • 2. 6. Once the web browser has been opened, the user will see the following login screen. Use your Universal Username and Password to log in here (since the wireless network was designed for student use, only students can access it). After you click ‘Login’ you will be directed to the Western homepage, and a new window will pop up: 7. Leave the following window open until you are ready to disconnect. While this window is open, the user can access the Internet through a variety of programs. When the user clicks on ‘Disconnect’ they will be taken to a page that tells them that they have disconnected properly. This publication is available in alternate formats upon request. ATUS Help Desk • Haggard Hall 145 • 360.650.3333 •
  • 3. II. Encryption The university’s wireless network supports PC cards that utilize 128-bit encryption. All of the cards tested in the following section support 128-bit encryption. If you want to have your PC card configured to support 128-bit encryption, contact the ATUS Help Desk. A Help Desk consultant will either make an appointment for you or will configure your computer right then. III. Frequently Asked Questions (FAQs) Q. What wireless card should I buy? A. Connection to the wireless network has been tested successfully on Gateway Solo laptops and Dell laptops, both running Windows 98, with the following wireless PC cards: Cisco Systems Aironet 350 series wireless LAN adapter Compaq WL110, Series NC5010 wireless PC card Linksys WPC11 wireless network PC card ORiNOCO Gold PC card Q. Where can I purchase one of these wireless cards? These cards may be purchased at most computer stores including: WWU Student Coop Bookstore Northwest Computer Supplies (student discount available) The Good Guys Best Buy Q: I can’t get logged into the network via Novell. What’s wrong? A: This problem can be caused by a number of things. Please make sure: 1. You are using your correct universal username and universal password. If you are unsure of either of these, please contact the ATUS Help Desk at 360.650.3333. 2. You are attempting to log in under the correct context. Students must log in under the “Students.wwu” context. You can check your context by clicking on the “Advanced” button on the Novell Client Login box. A new window will open, and you will see a Context box. Ensure that it is set to “Students.wwu” 3. You are not within range of the remote access point (wireless network transmitter). If you are not within range of the access point, there will be little or no signal to establish a connection. Q: How far can I go and still maintain a wireless network connection? A: The wireless network connection was established to provide connectivity in the second and third floors of Wilson Library, the Skybridge area, the Viking Union, and outside in much of Red Square and the PAC plaza areas. Assuming you are within reasonable range of those areas, you should get a usable connection. If you are concerned about distance, you can open the Link Status Meter program on the Windows desktop to determine your current signal strength/quality. This publication is available in alternate formats upon request. ATUS Help Desk • Haggard Hall 145 • 360.650.3333 •
  • 4. Q: How can I save/print work that I have done on the laptop? A: In order to print documents and other items from the laptops, you will first need to save the document or item in question. Once it has been saved, you can then access it from a lab computer and print it there. To save your work, please try one of these options: 1. Use either a 1.44 mb floppy disk or 100 mb Zip disk (if laptop is equipped with Zip drive). Save your work just as you would on a regular computer. 2. Utilize your U-Drive space. As a student, you are automatically given network space assigned to your username that you can access from anywhere you happen to be logged in. This U-Drive space is automatically connected to the computer you log into once you successfully log into Novell. To access your U-Drive, click on the “My Computer” icon on the Windows desktop. Of the drives listed, look for the one that has the drive letter “U:” It will appear in the form “username on ‘huey/duey/louie’ (U:). You can use that drive to save whatever work and other items you wish. Those same items can then be accessed, using the same process, once you log into a computer lab. Q: How do I check to see if I’m within range of the wireless network? A. Open the diagnostic utility that came with your card to see if you have a reliable signal. Examples of some of the diagnostic utilities for determining signal strength follow: Technical Information about WWUs Wireless Network: Most of the access points located across campus are Cisco AP350 series wireless access points. DHCP is used to allocate IP addresses as well as to configure the DNS servers. If you have turned off DHCP on your device, make sure you enable it. 128bit WEP encryption is available and, if you have a Cisco brand card, rotating 128bit encryption is also available. The SSID for campus is “WWUwireless” and all speeds through 11Mb are available. This publication is available in alternate formats upon request. ATUS Help Desk • Haggard Hall 145 • 360.650.3333 •