SOHO Calling Card User Installation Guide Copyright © 2002  Telefree Inc. Telefree Co., Ltd. Jungdaun Bldg 6 th  Fl. 90-7,...
Contents Overview 3 – 5 System Configuration Network Configuration Hardware Installation 4 4 5 Installing SOHO Calling Car...
Contents  … Continued Option 35 – 40 Network Setting Voice Transfer Setting 37 37 Service Type Setting 38 Miscellaneous 40...
Overview <ul><li>Overview </li></ul><ul><li>System Configuration </li></ul><ul><li>Network Configuration </li></ul>This se...
Overview System Configuration The TVPN system consists of  the server and Linei. Linei 4004 extends up to 64ch. The system...
Network Configuration Figure 1-1 Network Configuration Internet Linei SOHO Calling card RJ 45 SOHO Service Provider PSTN S...
Installing SOHO Server This chapter introduces the installation and usage of TVPN server, and covers the following topics....
Descriptions of SOHO  Power Table 2-1  Front Panel  Table 2-2  Rear Panel Figure 2-2 Rear Panel Figure 2-1 Front-Panel LED...
Specifications of SOHO This section describes the specifications of SOHO, which are listed in table 2-3 Table 2-3  System ...
Figure 2-3  SOHO Server Contents Unpacking the SOHO Figure 2-3 shows the items that come with your SOHO Calling Card Serve...
hub Router Hardware Installation  of SOHO Figure 2-4 Hardware Installation <ul><li>Connect the Monitor cable to the Monito...
Installing Linei 4004 This chapter introduces installation of the Linei 4004 and usage, and covers the following topics. <...
Descriptions of Linei 4004 Power Switch Table 3-1  Front Panel Table 3-2  Rear Panel Figure 3-2 Rear Panel Figure 3-1  Fro...
Specifications of Linei 4004 This section describes the TVPN specifications, which are listed in table 2-3 Table 3-3  Syst...
Figure 3-3  Linei 4004 Contents Unpacking the Linei 4004 Figure3-3 shows the items that come with your Linei 4004.  All of...
Hardware Installation of Linei 4004   Power Adapter hub Router Figure 3-4 Hardware Installation with Linei 4004  <ul><li>C...
Installing Linei 1000 This chapter introduces installation of the Linei 1000 and usage, and covers the following topics. <...
Descriptions of Linei 1000 Table 4-2  Rear-Panel Connectors Table 4-1  Front-Panel LED Figure 4-1 Front-Panel LED Figure 4...
Specifications of Linei 1000 Table 4-3  System Specifications Specifications for Linei 1000 From 6kbps to 10kbps Bandwidth...
Figure4-3 shows the items that come with your Linei 1000. All of items are in the accessory kit that is inside the box. If...
Hardware Installation of Linei 1000   Figure 4-4 shows how to install the Linei 1000 to SOHO Server and PBX or Keyphone. P...
Using SOHO Calling Card <ul><li>What is the SOHO Calling Card </li></ul><ul><li>Connection Procedure of SOHO Calling Card ...
What is the SOHO Calling Card Server? <ul><li>SOHO Calling Card System is the minimized prepaid calling card system. It is...
Service Type Setting Figure 5-1 Service Type Setting <ul><li>After installation, please double-click the TVPN icon on the ...
You need the Telefree ID and password for using the SOHO. If you don’t have any Telefree ID, please sign up at the homepag...
Comport Check <ul><li>You can setup of append the Linei channel if you click the Add button (  ) in the main screen.  </li...
Comport Check <ul><li>A : Volume </li></ul><ul><li>- Play Volume : speaker volume for user of TVPN </li></ul><ul><li>- Rec...
Main Screen Main screen of TVPN System is as follows, shown in Figure 5-9. Figure 5-9 Main screen A: Management – Quick Di...
Busytone Check <ul><li>Linei is the hardware for supporting FXO port, and connects the telephone line or the internal line...
Busytone Check  … Continued Caution)  Before starting Busy tone check, you have to confirm the busy tone from the handset ...
Management – Call Rate Management provides the management of call rate, guild and call details. If you click the (  ) icon...
Management – Guild The Administrator of SOHO Calling Card is able to register the customer’s information directly, name, P...
<ul><li>If the administrator of SOHO Calling Card want to buy the Guild, click the ‘Buy Guild’ button. Then he able to buy...
MENU Menu is shown in Figure 5-18. Figure 5-18 Menus A: File Login, Logout, Exit – exit the program B: Help SOHO Calling C...
ADD If you click the  (  ) button, you can append the channel of  SOHO Calling Card.   *  Please refer the Comport setting...
Option -  Settings and Preferences This section of Option Settings and Preferences for the TVPN includes the following top...
Option – Settings and Preferences Option window enables users to change the setting of the Linei.  Available options are N...
<ul><li>We recommend you to use the default value rather than changing the setting values. It may fail to use the service ...
You have to set the service type in order to make international calls with following instructions You can set the internat...
Figure 6-5  Max Digit Count Setting Max Digit Count Setting 1.  Phone Number  – Maximum digit number of phone number 2.  E...
Figure 6-5  DTMF Setting Advanced Setting 1. Card Setting:  DTMF Level  Tone out time Pause time  Line Monitor time – Chec...
Application –  Practical Uses This chapter introduces the practical use of SOHO Calling Card Server Application
Applying Call Rate <ul><li>Administrator of SOHO Calling Card is able to apply the call rate, and modify it directly </li>...
Corporate Information Corporate Information Riyadh Block 21 Builing 60, Khartoum, Sudan 24911242963 0303-4860-0951 Khartou...
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Copyright © 2002 Telefree Inc. SOHO Calling Card

  1. 1. SOHO Calling Card User Installation Guide Copyright © 2002 Telefree Inc. Telefree Co., Ltd. Jungdaun Bldg 6 th Fl. 90-7, Yangjae 1-dong, Seocho-gu Seoul 135-918, Korea Tel : +82-2-2057-7356 Fax :+82-2-579-2214 Home Page : http://www.telefree.co.kr
  2. 2. Contents Overview 3 – 5 System Configuration Network Configuration Hardware Installation 4 4 5 Installing SOHO Calling Card 6 – 10 Description Linei 4004 Specification of Linei 4004 Unpacking the Linei 4004 Hardware Installation of Linei 4004 12 13 14 15 Description of SOHO 7 Specification of SOHO 8 Unpacking the SOHO 9 Hardware Installation of SOHO 10 Description of Linei 1000 17 Specification of Linei 1000 18 Unpacking the Linei 1000 19 Hardware Installation of Linei 1000 20 Installing Linei 4004 11 – 15 Installing Linei 1000 16 – 20 Contents
  3. 3. Contents … Continued Option 35 – 40 Network Setting Voice Transfer Setting 37 37 Service Type Setting 38 Miscellaneous 40 Option 36 Application – Practical Use 41 – 42 Max Digit Count 39 Access Code 39 Advanced 40 Using SOHO Calling Card 21 – 34 Connection Procedure of SOHO Calling Card Service Type Setting 22 23 Login 24 COMPort Check 25 Main Screen 26 Busy Tone Check 27 Management_Call Rate 30 31 Menu 33 Management_Guild ADD 34 What is the SOHO Calling Card 22 Corporation Information 43 Contents
  4. 4. Overview <ul><li>Overview </li></ul><ul><li>System Configuration </li></ul><ul><li>Network Configuration </li></ul>This section introduces the Linei system and covers the following topics: Overview
  5. 5. Overview System Configuration The TVPN system consists of the server and Linei. Linei 4004 extends up to 64ch. The system extends up to 5ch with Linei 1000, that is 2 of serial connection and 3 of USBtoSerial connection.. The TVPN consists of server and Linei 4004, and extends up to 64ch. It supports 10/100 LAN. The system will extends with the server and Linei 1000, and be capable up to 5 ch. Linei 4004 SOHO Server Linei 1000 SOHO Server Overview
  6. 6. Network Configuration Figure 1-1 Network Configuration Internet Linei SOHO Calling card RJ 45 SOHO Service Provider PSTN Std. Phone Mobile Phone Telefree Network PSTN Std. Phone Mobile Phone Telefree Service Network Configuration
  7. 7. Installing SOHO Server This chapter introduces the installation and usage of TVPN server, and covers the following topics. <ul><li>Descriptions of SOHO </li></ul><ul><li>Specifications of SOHO </li></ul><ul><li>Unpacking the SOHO </li></ul><ul><li>Hardware Installation of SOHO </li></ul>
  8. 8. Descriptions of SOHO Power Table 2-1 Front Panel Table 2-2 Rear Panel Figure 2-2 Rear Panel Figure 2-1 Front-Panel LED SPK USB MIC Power on , System reset press 5 second KEY Power SPEAKE MIC PORT PORT SPK MIC USB PORT Green USB G,B,R Color Power, Memory, CPU indication lamp LED Description Label 3 Ethernet 10/100 PORT LAN 1 printer 1 CRT 1 keyboard 1 mouse PORT SET UP 2 USB2SERIAL PORT Extension PORT Label DC 12V 3A Power Description Ports Power USB Port Serial Port Monitor Port Printer Port Mouse Key board HUB Internet Router Description
  9. 9. Specifications of SOHO This section describes the specifications of SOHO, which are listed in table 2-3 Table 2-3 System Specifications Specification VIA 533 MHz CPU -20 o C ~ 80 o C 20% ~ 85% RH Temp and Humidity Green : Power LED Blue : Memory access LED Red : CPU access LED Front-panel LED Description Item 12 V DC Power 3 USB PORT, 2 SERIAL PORT, 3 10/100 Ethernet port, 1 printer port, 1 CRT port, 1 keyboard port, 1 mouse port, Adapter port, 1 speaker MIC port, reset key Rear-panel ports STATIC, PPP support DHCP Server 500 internal IP support Network No fan Features 230 X 175 X 50 mm 3 /1181g (488g will be added for adapter) Size/weight
  10. 10. Figure 2-3 SOHO Server Contents Unpacking the SOHO Figure 2-3 shows the items that come with your SOHO Calling Card Server. All of items are in the accessory kit that is inside the box. If you find any part missing, please contact your local sales representative or call customer service. 1. SOHO Server 3. Power Code 2. Power Adaptor Unpacking the TVPN
  11. 11. hub Router Hardware Installation of SOHO Figure 2-4 Hardware Installation <ul><li>Connect the Monitor cable to the Monitor port(A). </li></ul><ul><li>Connect the Keyboard/mouse to the Keyboard/mouse port(B). </li></ul><ul><li>Connect the Linei 1000 to the Serial port(C). </li></ul><ul><li>Connect the LAN cable to the LAN port (D). </li></ul><ul><li>Connect the USB2Serial to the USB port(E). </li></ul>E D C B A Keyboard/Mouse Monitor Linei 1000 Rear-Panel of TVPN Server Serial2USB Internet PSTN PBX Hardware Installation
  12. 12. Installing Linei 4004 This chapter introduces installation of the Linei 4004 and usage, and covers the following topics. <ul><li>Descriptions of Linei 4004 </li></ul><ul><li>Specifications of Linei 4004 </li></ul><ul><li>Unpacking Linei 4004 </li></ul><ul><li>Hardware Installation of Linei 4004 </li></ul>
  13. 13. Descriptions of Linei 4004 Power Switch Table 3-1 Front Panel Table 3-2 Rear Panel Figure 3-2 Rear Panel Figure 3-1 Front Panel Line ports IP port CF port Power port LED LED LED Connect to Compact flash wireless LAN card CF CF Port Connect adaptor code to power port DC 5V~40V Power Port Connect to LAN cable IP IP Port Line Label Connect to telephone line Line Port Description Port Description Power on , Toggle switch KEY Power Network status Yellow LED Indicate the each telephone lines Green LED G,B,R Color Power, Memory, CPU indication lamp LED Description Label
  14. 14. Specifications of Linei 4004 This section describes the TVPN specifications, which are listed in table 2-3 Table 3-3 System Specifications Specifications From 6kbps to 22kbps, which is included overhead Bandwidth -20 o C ~ 80 o C 20% ~ 85% RH Temp and Humidity 4 FXO LED 2 Network LED 3 Power LED Front-panel LED Description Item 5 V ~ 40 V DC Voltage Power adaptor port RJ 11 (2 wire) connector port (FXO) Serial port Rear-panel Port Static IP and dynamic IP are supported Network G. 723.1 Compression Codec, Use DSP and Echo canceller chip TCP/IP, UDP Protocol Background Regeneration, Echo Cancellation Dynamic & Static Jitter Buffer, Packet Loss Compensation Voice Quality : 3.8 MOS Voice Quality 230 X 175 X 50 mm 3 / 856g (488g will be added for adapter) Size/Weight
  15. 15. Figure 3-3 Linei 4004 Contents Unpacking the Linei 4004 Figure3-3 shows the items that come with your Linei 4004. All of items are in the accessory kit that is inside the box. If you find any part missing, please contact your local sales representative or call customer service. 1. Linei 4004 3. Power Code 2. Power Adaptor Unpacking Linei 4004
  16. 16. Hardware Installation of Linei 4004 Power Adapter hub Router Figure 3-4 Hardware Installation with Linei 4004 <ul><li>Connect the telephone line from PBX or Keyphone to port (A), whose type of connector is the RJ 11 </li></ul><ul><li>Connect LAN port (B) of Linei 4004 to the LAN port (D) of the TVPN Server with LAN cable </li></ul><ul><li>Connect power cable to power port (C). </li></ul>C B A Figure 3-4 shows how to install the SOHO Server to PBX. Please follow the procedures of hardware installations. D Internet Hardware Installation
  17. 17. Installing Linei 1000 This chapter introduces installation of the Linei 1000 and usage, and covers the following topics. <ul><li>Descriptions of Linei 1000 </li></ul><ul><li>Specifications of Linei 1000 </li></ul><ul><li>Unpacking the Linei 1000 </li></ul><ul><li>Hardware Installation of Linei 1000 </li></ul>
  18. 18. Descriptions of Linei 1000 Table 4-2 Rear-Panel Connectors Table 4-1 Front-Panel LED Figure 4-1 Front-Panel LED Figure 4-2 Real-Panel Connectors Connects the power cable DC 9V Power port Indicates the LED states of sending and receiving data None TX/ RX Connects the Linei to the serial port of the computer IP IP Line Label Connects the Linei to PSTN and PBX through this port Line Description Ports On indicates the power is supplied to the Linei Red PWR Flashing indicates the Linei program is running Yellow MSG2 Flashing indicates the Linei in use Green MSG3 Orange Color Flashing indicates the Linei is connected to the computer MSG1 Description Label Descriptions of Linei 1000
  19. 19. Specifications of Linei 1000 Table 4-3 System Specifications Specifications for Linei 1000 From 6kbps to 10kbps Bandwidth -20 o C ~ 80 o C / 20% ~ 85% RH Temp/Humidity 1 Power LED 3 System LEDs Front-Panel LED Description Items 7.5 V ~ 9V DC Voltage Power adaptor port RJ 11 (2wire) Connector port (FXO) Serial ports Rear-Panel Connectors Supports most kinds of internet connections (Static IP, Dynamic IP, DHCP, Firewall) Network G. 723.1 Compression Codec, Use DSP for exclusive voice play TCP/IP, UDP Protocol Background Regeneration, Echo Cancellation Dynamic & Static Jitter Buffer, Packet Loss Compensation Call Quality : 3.8 MOS Voice Quality 70 X 100 X 22 mm 3 480g Size and Weight
  20. 20. Figure4-3 shows the items that come with your Linei 1000. All of items are in the accessory kit that is inside the box. If you find any part missing, please contact your local sales representative or call customer service. Figure 4-3 Contents of Linei 1000 Unpacking the Linei 1000 1. Linei 1000 4. Power Code 2. Serial Cable 3. Power Adaptor Unpacking the Linei 1000
  21. 21. Hardware Installation of Linei 1000 Figure 4-4 shows how to install the Linei 1000 to SOHO Server and PBX or Keyphone. Please follow the procedures of hardware installation. Power Adapter Figure 4-4 hardware installation with Linei 1000 <ul><li>Connect the telephone line from PBX or Keyphone to port (A), whose type of connector is the RJ 11 </li></ul><ul><li>Connect LAN port (B) of Linei 4004 to the LAN port (D) of the TVPN Server with LAN cable </li></ul><ul><li>Connect power cable to power port (C). </li></ul>hub Router C B A Hardware installation Internet
  22. 22. Using SOHO Calling Card <ul><li>What is the SOHO Calling Card </li></ul><ul><li>Connection Procedure of SOHO Calling Card </li></ul><ul><li>Service Type Setting </li></ul><ul><li>Login </li></ul><ul><li>COM Port Setting </li></ul><ul><li>Main Screen </li></ul><ul><li>Busy Tone Setting </li></ul><ul><li>Management – Call Rate </li></ul><ul><li>Management – Guild </li></ul><ul><li>Menu </li></ul><ul><li>Add </li></ul>This chapter introduces the features for using the SOHO Calling Card Server, and covers the following topics.
  23. 23. What is the SOHO Calling Card Server? <ul><li>SOHO Calling Card System is the minimized prepaid calling card system. It is capable of reducing the overhead costs with minimized investment and simple management, and it is the telecommunication franchise system for reducing the risk. </li></ul><ul><li>Nowadays there are a lot of calling cards, and they compete each other. Sometimes come cards lose their credit with improper business morality. But the SOHO Calling Card system is the telecommunication system for profitable business with lease investment and creditable business </li></ul>Connection Procedure of the SOHO Calling Card System <ul><li>(ID and password of the TVPN system are assigned by TELEFREE Dealer) </li></ul><ul><li>After your executing the program with your user ID and password, the main screen shows up. </li></ul><ul><li>If you click the “+ADD” button in the left-bottom side of the screen, you are able to setup the Linei 1000 which is connected to the system. </li></ul><ul><li>If you click COM Port Setting, the lists of Linei connected to the COM Port of the system are displayed (if the number of listed Linei is less than the number of the connected Linei, then it means the devices are not detected in Windows. Please confirm connection of Linei power, connection of Linei serial port, and the serial port setup in device manager of Windows.) </li></ul><ul><li>If you want to move the selected COM Port in the “Check COM Port” screen to “Additional COM Port” screen, please click the “ADD >>” button to move it. </li></ul><ul><li>You may set up the configuration of each Linei’s. You are able to select the PSTN or PBX depending on the connection, and adjust the volume after testing. </li></ul><ul><li>The types of busy tone may have different values depending on the circumstance of the telephone lines. Please make calls to extensions, the PSTN, and the mobile phones, and adjust the setup values with the results of test. </li></ul><ul><li>Please listen the busy tone and record the duration after hang-up before your testing for busy tone. In some countries, for example, Canada, there is no busy tone even though you hang up the phone. In this case, you have to install the program for this case. In the case of Sudan, it takes 1 min and 30 seconds after the mobile caller hang up. Please check all kinds of busy tone as many as you can. If you have the same values of busy tone, you may set it up as one. </li></ul>사용법
  24. 24. Service Type Setting Figure 5-1 Service Type Setting <ul><li>After installation, please double-click the TVPN icon on the Desktop screen. </li></ul><ul><li>The screen for the Service Type Setting will show up (Fig. 5-1) </li></ul><ul><li>Click the icon ( ) in the right side of the first row, and select the service </li></ul>Figure 5-2 Code setting for international call <ul><li>Economy : is the default setup, and provides cheapest call rates </li></ul><ul><li>Deluxe : is capable of providing better call quality, but a little high call rates </li></ul><ul><li>Select the country code with clicking the icon ( ) in the right side of the second row, and enter the codes for international calls (Fig. 5-2). * You may modify these setting values with clicking the option icon in the main screen </li></ul>* International Dialing : Codes for the international calls. Because every counties have their own international codes for oversea calls, it is recommended to setup your own codes for your convenience. Example) The States  011 Korea  001, 002, 008 * These codes do not affect any change in the international call rates Service Type Setting
  25. 25. You need the Telefree ID and password for using the SOHO. If you don’t have any Telefree ID, please sign up at the homepage of Telefree, http:// www.telefree.co.kr / with help of your dealer, or contact the customer service center. Login <ul><li>Please double click the SOHO CallingCard icon on the Desktop. </li></ul><ul><li>The login screen shows up (Figure 5-3) </li></ul><ul><li>Enter your User ID and password, and click the ‘OK’ button. </li></ul><ul><li>The main screen of SOHO shows up after login procedure (Figure 5-4). </li></ul><ul><li>The SOHO program starts. </li></ul>Figure 5-3 TVPN Login Screen <ul><li>Save: If you check it, you can start the program without entering User ID and password </li></ul><ul><li>Auto: If you check it, the program will start automatically </li></ul>Figure 5-4 Main Screen of SOHO Calling Card Login
  26. 26. Comport Check <ul><li>You can setup of append the Linei channel if you click the Add button ( ) in the main screen. </li></ul><ul><li>Caution) You have to set it up by appending even though you have only one Linei. </li></ul><ul><li>If you append the Linei 1000 with USB2serial, please confirm your additional serial ports are created </li></ul><ul><li>with device manager in the control panel. </li></ul>1. Click the ‘Comport Search( S )’ button. 2. Please wait while searching screen. 3. Select the searched channels, and append them by clicking the ‘Add >>’ button. Finally click the ‘Complete( C )’ button. - The ‘All >>’ button will append all selected channels. 4. After setting the Linei values of each ports, click the ‘OK’ button. Figure 5-5 Port searching screen Figure 5-6 Port selection screen Com port Check
  27. 27. Comport Check <ul><li>A : Volume </li></ul><ul><li>- Play Volume : speaker volume for user of TVPN </li></ul><ul><li>- Record Volume : speaker volume for caller to TVPN </li></ul><ul><li>B : Switch Board </li></ul><ul><li>PSTN : select it in the case of the telephone line </li></ul><ul><li>PBX : select it in the case of the extension line </li></ul><ul><li>C : Service Type </li></ul><ul><li>Inbound : select it in the case of receiving calls </li></ul><ul><li>Outbound : select it in the case of making calls </li></ul><ul><li>If you make Service Type inactive, both of two services are available. </li></ul>5. If you click the ‘OK’ button, the channel status will be displayed as shown in Figure 5-8. Figure 5-7 Channel configuration screen Figure 5-8 Channel Status Screen Com port Check
  28. 28. Main Screen Main screen of TVPN System is as follows, shown in Figure 5-9. Figure 5-9 Main screen A: Management – Quick Dial and set up PIN B: Menu – Exit the program, Login/Logout, Help, Check for Busy Tone, User Information C: Channel status screen - Channel : Channel number of Linei in the system - COM Port : Display the COM port assigned the channel - Status : Display the channel status. D: Add - Append the channel E: Clear – Delete the channel F: Option – Set up the configuration of Linei F D C B A E Main Screen
  29. 29. Busytone Check <ul><li>Linei is the hardware for supporting FXO port, and connects the telephone line or the internal line of PBX. FXS port or digital line makes the physical change of signal such as the current or voltage when the call is connected to the opponents, but FXO port makes the change of sound such as DTMF, Ring back tone, Busy signal. Therefore in order to detect disconnection of the call by the Linei, you have to setup the busy tone correctly. If you set up Busy Tone incorrectly, your call might be disconnected frequently during the call, or you fail to make another call after you hang up even though you disconnect it because Linei recognize your line is still on. Therefore Busytone setup is the essential procedure. </li></ul>Figure 5-10 Busy Tone Setup The procedure of Busytone Check is as follows; Figure 5-11 Busy tone Check <ul><li>Click the ( ) button. </li></ul><ul><li>Select the Busytone Check ( B ) among the Pop-up menu. (Figure 5-10) </li></ul><ul><li>Enter the port number and phone No. as Test Parameter, and click the Call (C) Button. * Please enter any extension number of phone number as the Phone No.. </li></ul><ul><li>Please hold the phone and hang it up when the bell rings. </li></ul><ul><li>When the busy tone comes, please click the Check ( C ) button. The busytone check starts. * If you have no sound card in your system, you cannot listen the busytone. In that case, please click the Check ( C ) button as soon as you hang up the phone. </li></ul>Busytone Check
  30. 30. Busytone Check … Continued Caution) Before starting Busy tone check, you have to confirm the busy tone from the handset of the phone which is connected to Linei. And you have to take times after hang up the phone, and use it when you check the busy tone 4. When you finish the Busy tone Check, the cycle value is registered in the Busytone window, as shown in Fig. 5-12. 5. The setting for cycle value is for solving the problem that the call is not disconnected in some telephone line which has the same frequency of busy tone and ring-back tone. But if you apply it, it might be delayed when you hang up the phone. * Therefore we recommend you not to apply the cycle value. * Figure 5-12 Setting Cycle Value Please make your test to all kinds of lines, the fixed line and mobile phone. If you have different values, please apply them. All procedures are finished. Please click the Apply button, and Exit button. Figure 5-13 Setup configuration of Busy tone check Busy tone Check Linei 내선 A PC PBX
  31. 31. Management – Call Rate Management provides the management of call rate, guild and call details. If you click the ( ) icon in the main screen, the Management screen shows up. Management menu has the Call Rate function, and you may apply your additional margin rate at the basic call rate. (Fig. 5-14) Figure 5-14 Call Rate A : Names of all countries, and mobile and special codes. B : You can set the margin rate at each countries. If you want to set the same rate to all the countries, enter the rate, and click the ‘All_Apply’ button. C : Apply the setting value at B. D : Lists the names of all countries, and mobile and special codes. ex) Korea, Korea (Seoul), Korea (Mobile / Long distance call)  E : Save F : Cancel A B C D E F Management – Call Rate
  32. 32. Management – Guild The Administrator of SOHO Calling Card is able to register the customer’s information directly, name, PIN number and credit, and the registered customers are able to make calls very cheaply. Figure 5-15 Gild Setting Screen A : Display the Guild information of administrator of SOHO Calling Card B : Administrator of SOHO Calling Card is able to buy the Guild. C : Select the searching item. D : Enter the searching words. E : If you enter C, D, and click the Search button, the program displays the results at F. F : Display the information of customers. G : Append the customer, and the registration screen shows up. H : Delete the customer. A B C E D G F H Management - Guild
  33. 33. <ul><li>If the administrator of SOHO Calling Card want to buy the Guild, click the ‘Buy Guild’ button. Then he able to buy it via the Telefree homepage. (Fig. 5-16) </li></ul>The procedure of registering new customers is as follows. Figure 5-17 Customer Registration Screen E B A D C A : Password of customer B : Name of customer C : Enter Credit D : Enter the telephone number of customer E : Enter e-mail address of customer F : Enter other information Management – Guild … Continues Figure 5-16 Buy Guild <ul><li>Click the Add button  Guild  Management of SOHO Calling Card Main Screen. (Fig. 3-19) </li></ul><ul><li>Enter the information of customer and click the OK button. </li></ul>F Management – Guild
  34. 34. MENU Menu is shown in Figure 5-18. Figure 5-18 Menus A: File Login, Logout, Exit – exit the program B: Help SOHO Calling Card Information ( A ) C: Busytone Check Check the busy tone, and refer the “Busy tone Check” of Chapter 2 D: User Information Display user information and available guild, Buy Guild E: Duplication It will show up when the same PIN’s are connected MENU
  35. 35. ADD If you click the ( ) button, you can append the channel of SOHO Calling Card. * Please refer the Comport setting section of Chapter 2. If you modify the configuration of the channel you already append (Fig. 4-9), locate the cursor on the channel, and click the right button of mouse. Select the Modify ( M ). Please refer the Comport setting section of Chapter 2. Figure 5-19 Modify Channel Figure 5-20 Modify channel screen ADD
  36. 36. Option - Settings and Preferences This section of Option Settings and Preferences for the TVPN includes the following topics: <ul><li>Option – Setting and Preferences </li></ul><ul><li>Network Type </li></ul><ul><li>Voice Traffic Rate </li></ul><ul><li>Service Type Setting </li></ul><ul><li>DTMF Setting </li></ul><ul><li>Access Code Setting </li></ul><ul><li>Advanced Setting </li></ul><ul><li>Miscellaneous settings </li></ul>Option-Settings and Preferences 2
  37. 37. Option – Settings and Preferences Option window enables users to change the setting of the Linei. Available options are Network Type, Service Type, Voice Traffic Rate, DTMF, Busy tone and Miscellaneous settings. You can easily choose the option or change it for your convenient use. Figure 6-1 Option Screen A : Network Type setting B : Fsync, Jitter – controls voice quality C : Service Type – Set up service type, national code, and international call code D : Max Digit Count – Set up the maximum digit of phone number E : Access Code – PSTN access code number F : Advanced – Set DTMF and ARS files G : Etc – Set up the interval time at entering DTMF, Automatic login H, I : Applying and canceling button A B C D E F H I G Option – Settings and Preferences
  38. 38. <ul><li>We recommend you to use the default value rather than changing the setting values. It may fail to use the service if you modify the network configuration setup Please contact your network administrator or customer center for your ISP in order of safe network service. </li></ul><ul><li>Static IP: Your computer has a fixed IP address </li></ul><ul><li>Dynamic IP: your computer has a dynamic IP address (ex. Cable modem, DSL, Dialup modem) </li></ul><ul><li>Firewall*: your computer is protected with a firewall program ( we recommend not to use it because it make the voice quality worse, and please use the following ports; UDP 32000 32001 TCP80 7777) </li></ul>Network Type Figure 6-2 Network Type Setting Voice Traffic Rate Figure 6-3 Voice Traffic Rate Setting TVPN is capable of making and receiving call through internet. It operates all circumstance of network type, static IP as well as internal IP, Dynamic IP, Internal IP, NAT. If you connect the following web site, http://www.telefree.co.kr/iptype , you are able to check your network situation, the speed and bandwidth of your connection, and you may get how many line you can connect your syustem FSYNC(ms) - Internet phone divides the voice of PCM(64kbps) via telephone line as 33 packets per second, and compresses them. If compressed packet is sent every time when it is compressed, the size of network overhead is more larger than the size of voice packet. In order to avoid this difficulty, the packets will be stored in the buffer, and be sent together. If two packets are sent, then Fsync is 2, and if three, then Fsync is 3. It will reduce the size of traffic up to 8kbps. If your network situation is good enough to set Fsync as 1, then it may reduce the delay as 60ms. Jitter(ms) - The call for the internet phone may be delayed or lost in the case of public internet. Especially, if the route is too complicated because of passage through many servers, the order of voice packets may be mixed. In order to solve it, Telefree develop the function of jitter buffer, and it improves the call quality. - If you increase the value of jitter buffer, the voice quality is getting better but it may has the delay at the first time in the call because the jitter buffer holds all packets which are arrived, and reorders them. If your network situation is too poor, we strongly recommend you set it as 180 to 240 ms. The jitter buffer adjust the size dynamically depending on the network situation; if the network is good, the buffer reduce the size, and the network becomes worse, it increase the size, but doesn’t exceed the initial setting valuse. Network Type/Voice Traffic Rate
  39. 39. You have to set the service type in order to make international calls with following instructions You can set the international dialing code which you always make international calls for your convenience. If you set up the value, the Linei program will make international calls with your setting value. Service Type Setting Figure 6-4 Service Type Setting Economy mode is the default setting and you may make a international call with very cheap rate Deluxe The Deluxe mode designates an alternate route when our network is congested. Caution) Deluxe mode provides better quality, but is a little higher rate than the Economy mode. We recommend you not to use Deluxe mode except emergency Economy Country Code If you already set up the Country Code, you don’t need enter the international code for calling to that country ex) If you set it up as 82 in the case of Korea to mobile phone 016XXXXXXX to Seoul residence 023453XXXXX Service Type Setting
  40. 40. Figure 6-5 Max Digit Count Setting Max Digit Count Setting 1. Phone Number – Maximum digit number of phone number 2. Extension Number – Maximum digit number of extension number 3. PIN - Maximum digit number of PIN Access Code Setting 1. Access Code – PSTN access code number 2. Wait time – Interval time between PSTN access code number and phone number Figure 6-5 Access Code Setting Max Digit Count / Access Code
  41. 41. Figure 6-5 DTMF Setting Advanced Setting 1. Card Setting: DTMF Level Tone out time Pause time Line Monitor time – Check period of Linei connection 2. ARS Setting : Set up the ARS file and record it 3. Auto Call : Make calls through Linei when TVPN Network has problem Miscellaneous Setting 1. Auto dial – Inter digit Time. The Linei will make a call without any input after the setting value of auto dial (If it is too short, the program will make a call when your dial input is too late, and tell you error message because of incomplete numbers. If it is too long, it may take times to make a call) 2. End Digit - Setting value to finish entering number (If Auto Dial setting is inconvenient to you, please use it, it make a call immediately after you enter it.) 3. Auto Login – Program will login automatically when you start the Linei program. Figure 6-6 Miscellaneous Setting Advanced / Miscellaneous Setting
  42. 42. Application – Practical Uses This chapter introduces the practical use of SOHO Calling Card Server Application
  43. 43. Applying Call Rate <ul><li>Administrator of SOHO Calling Card is able to apply the call rate, and modify it directly </li></ul>My Guild information The Guild rate of administrator varies depending on the service type, and the service type is selected before login, and modified at Option menu.. Call Rate Call rate for each countries varies each countries per each customers, and the call rate is applied the margin rate already. Ex) In the case that Call rate of Telefree DB 10 gd + margin rate (30%), the customer’s call rate is 13 gd ※ You are able to ascertain the lists of customer’s call rate in the DB. Service provider has to set the call rate for each countries from the DB. Applying Call Rate
  44. 44. Corporate Information Corporate Information Riyadh Block 21 Builing 60, Khartoum, Sudan 24911242963 0303-4860-0951 Khartoum Sudan AL. Jerozolimskie 44 p.1130 Warsaw, Poland 223337335 0303-4860-3337 Warsaw Poland 4 Kern Rd, Toronto, M3B 1T1 14167892603 0303-4860-5599 Toronto 7518 Birkdale Pl Burnaby, BC 16043195017 0303-4860-4800 Vancouver Canada Casa 52 Bloque #1 Santa Monica San Pedrosula Honduras CA 0303-4860-8204 벨모판 Honduras TAE SAN Services 12 calle 2-04 ed plaza del sol #330 Zona 9 Guatemala 0303-4860-0004 Guatemala Guatamala Izazaga #65 loc. Centro Mexico D.F. C.P. 06080 52555709001 0303-4860-1133 Mexico Mexico 6 Chelsea View Dr. Birkenhead Auckland 0303-4860-2868 Oakland New Zealand 45/438 Forest Rd., Hurstville, NSW, 2220 Au 61416029788 0303-4860-8711 Sidney Australia 2-10-4, sakuragawa, niniwa-ku Osaka, Japan 819014899790 0303-4860-9009 Osaka Japan Mirae Edu, 2 nd Fl., 345-5, dogye-dong, Changwon-shi, Kyungsan Nam-do 82552776826 0303-4860-1001 Changwon B Fl, Student B/D, Sowon University Hwasung-shi, Kyunggi-do 0303-4860-0006 Kyonggi 502, Shinsung B/D, 949-9, Ingye-dong, Paldal-gu Suwon, Kyunggi-do 0303-4860-1231 Suwon 6F, Jeong Da Woon B/D, 90-7, Yangjae 1-dong Seocho-gu, Seoul, Korea 0303-4860-1115 Seoul Korea Karisma Kurnia Sdn. Bhd. No 65-2, 2 nd Fl. Jalan 2/27F, Pusat Bandar Wangsa Maju (KLSC) Section 5, 53300 K.L. 0303-4860-4401 Manila Philippine B245, Cambridge Plaza, Sheung Shui, N.T. Hong Kong 822205773565 0303-4860-8989 Hong Kong Hong Kong Shuicheng Nan Road 25 th , Plaza BD 1105 51109054(Ex)17 0303-4860-3887 Shanghai Shenzhen China DS Tech Company (H.K.) 8675525583585 0303-4860-3585 Shenzhen 산동성 제남시 고산기술 개발구 취루 스프트웨어 파크 405 호 0303-4806-1233 제남 중국 산동성 청동 동해서로 37 가 금향화원금해 대하 7 층 A 호 027520345 0303-4860-6579 산동 China 184/14 Forum Tower BD. Room 1107 11F Rachadapisek Rd. Huay Kwang Bankkok 10320 6622762538 0303-4862-1818 Bangkok Thailand Address Phone No Dealer DID N0. Region Country

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