Cheetah Wireless-2301 PC Card Quick Installation Guide


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Cheetah Wireless-2301 PC Card Quick Installation Guide

  1. 1. Cheetah Wireless-2301 PC Card Quick Installation Guide
  2. 2. Cheetah Wireless-2301 PC Card Introduction Accton’s Cheetah Wireless-2301 PC Card is a 2Mbps wireless network adapter that seamlessly integrates with existing Ethernet networks to support applications such as mobile users or temporary conferences. This solution offers fast, reliable wireless connectivity with considerable cost savings over wired LANs (which include long-term maintenance overhead for cabling). Just install enough wireless access points to cover your network area, plug wireless cards into your notebooks, and start networking. Using this card in conjunction with Accton’s Cheetah Wireless-2001 Access Point, you can create an instant network that integrates seamlessly with 10Mbps Ethernet LANs. Moreover, moving or expanding your network is as easy as moving or installing additional access points – no wires! Package Checklist The Cheetah Wireless-2301 PC Card package includes: • 1 Cheetah Wireless-2301 PC Card (WN2301) • 1 driver diskette • This Quick Installation Guide • 1 registration card (please complete and return) Note: Please inform your dealer if there are any incorrect, missing or damaged parts. If possible, retain the carton, including the original packing materials. Use them again to repack the product in case there is a need to return it for repair. Hardware Description Accton’s Cheetah Wireless-2301 PC Card supports a 2Mbps half-duplex connection to Ethernet networks. This card is fully compliant with 2.4GHz DSSS CSMA/ CA wireless networking as defined in IEEE 802.11. It can be installed in any notebook with a Type II PCMCIA slot. It supports Windows 95/98/NT. 1
  3. 3. Quick Installation Guide Features • 2Mbps data rate: provides alternative/replacement for wired LANs that can dramatically cut costs • Working range up to 1000 ft. in an open environment • Point-to-point and point-to-multipoint access • Seamless connectivity to wired Ethernet LAN's augments existing networks quickly and easily • Direct Sequence Spread Spectrum (DSSS) technology provides robust, interference-resistant and secure wireless connection • Wireless connection without the hassles and cost of cabling • Supports a wide range of systems (Win95/98/NT) • Plug and Play • Easy installation • Omni-directional antenna • Greater flexibility to locate or move networked PC's Applications The Cheetah Wireless products offer a fast, reliable, cost-effective solution for wireless client access to the network in applications like these: • Remote access to corporate network information E-mail, file transfer and terminal emulation • Difficult-to-wire environments Historical or old buildings, asbestos installations, and open areas where wiring is difficult to employ • Frequently changing environments Retailers, manufacturers and banks who frequently rearrange the workplace and change location • Temporary LANs for special projects or peak time Trade shows, exhibitions and construction sites need temporary setup for a short time period. Retailers, airline and shipping companies need additional workstations for a peak period. Auditors require workgroups at customer sites • Access to database for mobile workers Doctors, nurses, retailers, white-collar workers need access to databases while being mobile in the hospital, retail store or office campus • SOHO (Small Office and Home Office) users SOHO users need easy and quick installation of a small computer network 2
  4. 4. Cheetah Wireless-2301 PC Card LED Indicators The Cheetah Wireless-2301 PC Card includes three status LED indicators, as described in the following figure and table. LED Status Description Activity Flashing Indicates that the PC Card is transmitting or Green receiving data. Link On Indicates a valid connection to the network. Orange Power On Indicates that power is being supplied to the Red PC Card. System Requirements Before you install the Cheetah Wireless-2301 PC Card, check your system for the following requirements: • A computer with a PCMCIA Type II slot, and a PCMCIA card and socket services compliant with revision 2.10 of the PCMCIA specification • Windows 95/98/NT (Prepare the Windows installation CD-ROM for use during installation) • A minimum of 500 Kbytes of free disk space for installing the driver and utility program • An IEEE 802.11-compliant access point installed in your network (such as Accton’s Cheetah Wireless- 2001 Access Point) 3
  5. 5. Quick Installation Guide Installation Warnings: · Network cards are sensitive to static electricity. To protect the card, always touch the metal chassis of your computer before handling the card. · Backup your driver diskette and use the copy as the working diskette to protect the original from accidental damage. 1. Find an available Type II or Type III PCMCIA slot in your computer. 2. With the PC Card’s 68-pin connector facing the PCMCIA slot and the “Cheetah Wireless-2301 PC Card” label facing up, slide the card completely into the PCMCIA slot as shown below. Note: The PCMCIA slot allows you to "hot swap" PC Cards any time, even when the power of your computer is on. 3. For Windows 95/98/NT, PCMCIA card and socket services compliant with revision 2.10 of the PCMCIA specification are required. Please check the documents of your PCMCIA driver before installing the software driver for the WN2301. 4. Install the appropriate network driver for your operating system. Drivers can be found on the driver diskette. See “Driver Installation and Configuration” for more information. Driver Installation and Configuration The diskette labeled “Driver Diskette,” that comes with the package contains all the software drivers available for the Cheetah Wireless-2301 PC Card. A RELEASE.TXT 4
  6. 6. Cheetah Wireless-2301 PC Card file, describing the contents of the diskette is found in the root directory. Different drivers are stored in separate subdirectories, which also include a text file. Select the driver you need for your system and refer to the text file for the installation and configuration procedure. Any new or updated drivers can be downloaded from Accton’s Web site at Installation for Windows 95/98 1. Insert the PC Card into a standard Type II or III PCMCIA slot in your notebook. 2. Windows 95/98 will automatically detect the new hardware and prompt you to install the driver needed. Click “Browse…” to find the driver. 3. Insert the floppy labeled “Driver Diskette” into your floppy drive and go to “A:Win9x” to find “WN2301.INF.” Then click “OK.” 5
  7. 7. Quick Installation Guide 4. Click “OK” to copy files from the floppy. 5. If you are setting up an ad-hoc wireless LAN (pg. 10), set “Default Channel” to the same radio channel as that used by the other wireless clients in your group. However, if you are connecting to a network via an access point, then use the same channel as that used by the access point. (Access Point default: 3) 6. Set the “ESSID” identifier to the same as that used by the ad-hoc workgroup or access point you want to connect to. (Access Point default: ANY) 6
  8. 8. Cheetah Wireless-2301 PC Card 7. Set “Network Type” to Ad-Hoc or Infrastructure, depending on the type of network you want to connect to (pg. 10). Then click OK. 8. If the system asks for the Wn2301.sys file, key in “A:Win9x” as driver path and click “OK.” 9. After driver installation the system will re-start the computer. Click “NO” if you need to continue installation for your network protocols and options. 10.Go to “Control Panel” and double-click “Network.” 11. Click “Add…” to install the network protocols you want to use, such as IPX/SPX, NetBEUI or TCP/IP. If you install TCP/IP, be sure to set the appropriate Gateway, DNS Server, and Domain for your network. 12.Click “File and Print Sharing…” to share files or printers. 13.If you install an IPX/SPX-compatible protocol, then you also need to install the Client for NetWare Networks. 14.Click on the “Identification” tab on the Network dialog box, and specify your computer name and network workgroup. 15.Restart your computer. Installation for Windows NT 4.0 1. Insert the PC Card into a standard Type II or III PCMCIA slot in your notebook. 2. From the desktop, select “Control Panel,” double- click “Network,” click “Adapters,” and then click the “Add” button on the Network dialog box. 3. Windows NT will present a list of all its supported adapters. Click “Have Disk” to continue. 7
  9. 9. Quick Installation Guide 4. Windows NT will ask for the drive/path containing the WN2301 Windows NT drivers. Insert the WN2301 Driver Disk into the floppy drive, and then type “A:Nt.” Click “OK.” 5. Windows NT will attempt to locate an INF file in the specified path. If you have entered the path name correctly, Windows NT should copy the appropriate drivers to the Windows NT system. You need to acknowledge the selection by clicking “OK.” 6. The Adapter Setup dialog box will appear. Configure the card as described below, and click “OK.” 8
  10. 10. Cheetah Wireless-2301 PC Card Interrupt Number - Select 9, 10 or 11. (Check for available resources under Windows NT Diagnostics.) IO Port Address - Select 0x300 or 0x280 or 0x310 or 0x320. (Check for an available resources under Windows NT Diagnostics.) Channel Number - If you are setting up an ad-hoc wireless LAN (pg. 10), set the channel number to the same radio channel as that used by the other wireless clients in your group. However, if you are connecting to a network via an access point, then use the same channel as that used by the access point. (Access Point default: 3) Operating Mode - Set to Ad-Hoc or Infrastructure, depending on the type of network you want to connect to (pg. 10). Packet Size - Set the packet size to the same as that used by the other devices in your network. WLAN Domain - Set to the same ESSID as that used by the ad-hoc workgroup or access point you want to connect to. (Access Point default: ANY) 7. After driver installation the system will re-start the computer. Click “NO” if you want to continue installation for your network protocols and options. 8. Select the Services tab and Click “Add…” to install the network protocols you want to use, such as IPX/ SPX, NetBEUI or TCP/IP. If you install TCP/IP, be sure to set the appropriate Gateway, DNS Server, and Domain for your network. 9. If you install an IPX/SPX-compatible protocol, then you also need to install the Client for NetWare Networks. 10.Click on the “Identification” tab on the Network dialog box, and specify your computer name and network workgroup. 11. Restart your computer. 9
  11. 11. Quick Installation Guide 12.To ensure whether the WN2301 Adapter works fine, go to the Control Panel and double-click Devices. The WN2301 Adapter Driver should have “Started.” Network Configuration and Planning Accton’s Cheetah Wireless Solution supports stand- alone wireless network configuration, as well as an integrated configuration with 10Mbps Ethernet LANs. The WN2301 can be configured as: • Ad-Hoc for departmental or SOHO LANs • Infrastructure for enterprise LANs Network Topologies Ad-Hoc Wireless LAN An Ad-Hoc wireless LAN consists of a group of computers, each equipped with one WN2301 adapter, connected via radio signals as an independent wireless LAN. Computers in a specific Ad-Hoc wireless LAN must therefore be configured to the same radio channel. 10
  12. 12. Cheetah Wireless-2301 PC Card An Ad-Hoc wireless LAN can be used for a branch office or SOHO operation. Infrastructure Wireless LAN The WN2301 can also provide access to a wired LAN for wireless workstations. An integrated wired and wireless LAN is called an Infrastructure configuration. A Basic Service Set (BSS) consists of a group of wireless PC users, and an Access Point that is directly connected to the wired LAN. Each wireless PC in this BSS can talk to any computer in it’s wireless group via a radio link, or access other computers or network resources in the wired LAN infrastructure via the Access Point. The Infrastructure configuration not only extends the accessibility of wireless PCs to the wired LAN, but also doubles the effective wireless transmission range for wireless PCs by passing their signal through one or more Access Points. 11
  13. 13. Quick Installation Guide A wireless infrastructure can be used for access to a central database, or for connection between mobile workers, as shown in the following figure. Setting the Communication Domain Stationary Wireless PCs The Basic Service Set (BSS) is the communication domain for each Cheetah Wireless-2001 Access Point. For wireless PCs that do not need to support roaming, set the domain identifier (ESSID) for the wireless card to the BSS ID of the Access Point you want to connect to. Check with your administrator for the BSS ID of the WA2001 he wants you to connect to, or use the Access Point Browser in the utility program provided for your WN2301 wireless card to locate the access point you want to use. 12
  14. 14. Cheetah Wireless-2301 PC Card Roaming Wireless PCs A wireless infrastructure can also support roaming for mobile workers. More than one access point can be configured to create an Extended Service Set (ESS). By placing the access points so that a continuous coverage area is created, wireless users within this ESS can roam freely. All WN2301 PCs and WA2001 access points within a specific ESS must be configured with the same ESS ID and to the same radio channel. Before setting up an ESS for roaming, you need to choose a clear radio channel and ideal location for the WA2001 Access Points to maximize performance. The WN2301 Wireless LAN Utility provides Site Survey and Access Point Browser tools for these purposes. (Refer to “Using the Wireless LAN Utility” on page 15 for detailed information on installation and usage.) 13
  15. 15. Quick Installation Guide Site Survey - This function can be found in the Wireless LAN Utility under Diagnostics Tools. Site Survey displays the quality of all the 14 radio channels in your environment. In general, the higher the bar, the better the signal quality. Choose the radio channel with the best quality as your operating radio channel. If you are setting up an ESS for roaming, configure all the WN2301 PCs and WA2001 Access Points within this ESS with that channel. Access Point Browser - This function can be found in the Wireless LAN Utility under Diagnostics Tools. Each Access Point broadcasts a “beacon” periodically. Mobile stations (“roaming” enabled) receive beacons from different Access Points, compare the signal level, and then connect to the Access Point with the best signal. Signal level can also be thought of as an indicator of the radio signal coverage area of an Access Point. The Access Point Browser displays all the beacons received and its signal level in the current physical location. Using a notebook PC with the Access Point Browser, walk around the coverage area of your ESS, and adjust the placement of your Access Points to form continuous radio signal coverage within the ESS. 14
  16. 16. Cheetah Wireless-2301 PC Card Configuration and Diagnostic Utility The driver disk for the WN2301 includes a Wireless LAN Utility. Locate this directory on your disk and install the software by double-clicking on “setup.exe” and following the on-screen instructions. To configure or diagnose your wireless network, first check the settings for your WN2301 cards using the “Network Configuration” tool, and then use the “Diagnostics Tools” to evaluate the signals and coverage area of the WA2001 Access Points. Using the Wireless LAN Utility When you start the Wireless LAN Utility, the hardware information window for the WN2301 is shown at the top of the main menu as shown below. This window displays the configuration settings for the wireless adapter(s) installed in your computer, including the MAC address, firmware version, frequency domain, BSS used, current channel, and ESS ID. The main menu also includes the following functions: Network Configuration - Allows you to configure parameters for the wireless adapter. Diagnostics Tools - Provides several diagnostic tools you can use to diagnose the operation of your wireless network environment, including Site Survey, Link Quality Test, and Access Points Browser. Firmware Upgrade - Allows you to upgrade the firmware in the wireless adapter. 15
  17. 17. Quick Installation Guide Network Configuration Screen The Network Configuration screen allows you to check and modify the configuration of the adapter. The user- configurable parameters are divided into three groups: ESS ID, Network Type and RTS Threshold. ESS ID Input an ESS ID number if the roaming feature is enabled (“ANY” is the default setting). Network Type Station Operation Mode: Set the station operation mode to Ad-Hoc for network configurations that do not have any WA2001 Access Points, or to Infrastructure for configurations with Access Points (default setting). Ad-Hoc Default Channel: Select the radio channel used by other wireless users you want to communicate with. RTS Threshold The IEEE 802.11 wireless standard defines a Collision Avoidance scheme which requires a wireless node to first send a Request To Send (RTS) signal and wait for a Clear to Send (CTS) response before transmitting. For small wireless networks, it is not necessary to add this extra delay. You should disable the RTS Threshold. However, for large wireless networks, or for networks that carry a lot of traffic, this protocol can avoid retransmissions and improve effective throughput. 16
  18. 18. Cheetah Wireless-2301 PC Card Note: All the parameters modified are kept in flash ROM (non- volatile memory) on the adapter. New parameters will remain in effect even after you boot your PC into another operating system or insert the adapter into another PC. Diagnostics Tools Screen The Diagnostics Tools screen shows all diagnostics tools in the Wireless LAN Utility. There are buttons for executing the following diagnostics tools: Site Survey - Inspects channel quality for your site. Link Quality Test - Tests point-to-point communications. Access Point Browser - Show all active Access Points. Site Survey The Site Survey displays the channel quality of all 14 radio channels. Quality measurements are shown for each of the 14 radio channels. A good reading indicates a strong signal (that is, less interference). 17
  19. 19. Quick Installation Guide Channel quality is scanned channel-by-channel repeatedly. You may see some of the gauges changing their height occasionally. To determine the channel quality in a longer time span, you can refer to the average channel quality measurement from the small- shaped dot in each channel quality gauge. Link Quality Test Link Quality Test is useful for evaluating the point-to- point transmission quality between two wireless LAN stations. Or, if you use an Infrastructure type wireless LAN configuration, you can test the transmission quality between your wireless LAN station and the a WA2001 Access Point. You can configure this utility so that your wireless LAN station acts as a master or slave test station, or so that the test signal loops back through the access point. This utility provides the following statistical information during the test session: • Packet Sent: Total test packets sent. • Packet Received: Total response packets received. • Elapsed Time: Total test time. • Signal level: The signal level when receiving the last response packet. The signal level is calculated as the percentage of its signal level measurement relative to the full signal level. 18
  20. 20. Cheetah Wireless-2301 PC Card Access Point Browser Open the Access Point Browser, and press Go to display all the active Access Points in your network. The Access Point Browser includes the following information for each Access Point it discovers: • BSS_ID: BSS ID (MAC address of access point). • ESS_ID: ESS ID. • Channel: Operating channel number. • Beacon Interval: Each access point broadcasts a “beacon” periodically. The wireless station will process these beacons to keep in touch with the network. This field indicates the interval at which the access point is transmitting beacon signals (in milliseconds). • Supported Rate: Indicates the communication rates supported by the access point (1 Mbps and 2 Mbps). • Capability Information: Indicates the access point’s configuration setting (such as ESS). 19
  21. 21. Quick Installation Guide Troubleshooting Check the following troubleshooting items before contacting Accton Technical Support. Adapter Installation Problems If your computer can’t find the Cheetah Wireless-2301 PC Card or the network driver doesn’t install correctly, check the following: • Make sure the adapter is securely seated in the PCMCIA slot. When you insert the wireless adapter into the notebook’s slot, a beep should be heard if the adapter is properly inserted. Check for any hardware problems, such as physical damage to the card’s connector. • Try the card in another PCMCIA slot. If this also fails, test your computer with another WN2301 wireless card that is known to operate correctly. • When operating under Windows NT, make sure a PCMCIA card and socket services driver is installed in your computer. Also check for resource conflicts using the Windows NT Diagnostics utility. • Make sure your computer is using the latest BIOS. • If there are other network adapters in the computer, they may be causing conflict. Remove all other adapters from the computer and test the wireless adapter separately. • Check for a defective computer or PCMCIA connection by trying the adapter in another computer that is known to operate correctly. • If it still cannot work, pull out the wireless adapter. Delete wn2301.sys from c:windowssystem. Then go to “Control Panel” and delete the adapter from your network configuration menu. Restart your PC and reinstall the card as described on page 4. Network Connection Problems If the Link LED on the PC Card does not light, or if you can’t access any network resources from the computer. Check the following: • Make sure the correct software driver is installed for your operating system. If necessary, try reinstalling the driver. • Make sure the computer and other network devices are receiving power. 20
  22. 22. Cheetah Wireless-2301 PC Card • The access point you want to attach to may be defective. Try using another WA2001 access point. • If you cannot access a Windows or NetWare service on the network, check that you have enabled and configured the service correctly. If you cannot connect to a particular server, be sure that you have access rights and a valid ID and password. • If you cannot access the Internet, be sure you have configured your system for TCP/IP. If your wireless station cannot communicate with a computer in the Ethernet LAN when configured for Infrastructure mode, check the following: • Make sure the WA2001 access point which the station associated with is powered on. • Make sure your wireless station is configured with the same operating radio channel as the WA2001. • If you still can’t connect, change the WA2001 access point and all the stations within the BSS to another radio channel. • Make sure the BSS ID is the same as the WA2001 for a station with roaming disabled, or the ESS ID is the same as the WA2001 for a station with roaming enabled. 21
  23. 23. Quick Installation Guide Compliances FCC Class A Certification Warning: This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A digital device pursuant to Subpart B of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures are required to correct the interference. It is unsafe to work under circumstances in which the RF exposure exceeds recommended amount. To prevent the situation happening, people who work with the antenna should be aware of the following rules: 1. Install the antenna so that a 6.5 cm distance can be kept from the antenna. 2. While installing the antenna in the location, please do not turn on the power of the wireless card. 3. While the device is working, please do not contact the antenna. CSA Statement (Canada) This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Department of Communications. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Appareils Numérques”, NMB-003 édictée par le ministère des Communications. 22
  24. 24. Cheetah Wireless-2301 PC Card VCCI Class A Compliance (Japan) BSMI Class A Compliance (Taiwan) CE Mark Declaration of Conformance This is to certify that this product complies with ISO/IEC Guide 22 and EN45014. It conforms to the following specifications: EMC: EN55022(1988)/CISPR-22(1985) class A IEC 1000-4-2(1995) 4kV CD, 8kV AD IEC 1000-4-3(1995) 3V/m IEC 1000-4-4(1995) 1kV - (power line) IEC 1000-4-6(1995) 3Vrms This product complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/ 336/EEC, and carries the CE Mark accordingly. 23
  25. 25. Quick Installation Guide Specifications General Specifications Functional Criteria Data Rate 2Mbps Transmission Mode Half duplex Network Connection IEEE 802.11 - wireless Operating Range 305 m (1000 ft) in open space Interrupt INTA Radio Signal Signal Type Direct Sequence Spread Spectrum (DSSS) Operating Frequency US & Canada: 2.412-2.462 GHz, Europe: 2.412-2.472 GHz, Japan: 2.484 GHz Sensitivity -90 dBm (typical) Modulation DBPSK, DQPSK Output Power 50 mW maximum (17±3 dBm) Physical Characteristics Power Consumption 5V, 500mA TX, 290mA RX, 184mA Standby Dimensions Type II PC Card + antenna (12.8x5.3 cm) Antenna Built-in PCB antenna LED Indicators Power, Link, Activity Host Interface PCMCIA, Type II Standards Conformance IEEE 802.11 Environmental Temperature 0 to 60° C / 32 to 140°F (Operating) -20 to 65° C / -4 to 149°F (Storage) Humidity 5 to 80% (Non-condensing) Certification CE Mark EN50081-1, EN55022 Class A EN50082-1, IEC 1000-4-2/3/4/6 Emissions FCC Class A, ETS 300-328, RCR STD-33 Software Drivers NDIS Drivers Windows 95 Windows 98 Windows NT 4.0 24
  26. 26. Warranty Accton warrants to the original owner that the product delivered in this package will be free from defects in material and workmanship for a period of three years from the date of purchase from Accton or it’s Authorized reseller. For the warranty to apply, you must register your purchase by returning the registration card indicating the date of purchase and including proof of purchase. There will be a minimal charge to replace consumable components, such as fuses, power transformers, and mechanical cooling devices. The warranty does not cover the product if it is damaged in the process of being installed. Accton recommends that you have the company from whom you purchased this product install it. THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR SAMPLE. ACCTON SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCTON NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY. Copyright Copyright © 2000 by Accton Technology Corporation. All rights reserved. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Accton Technology Corporation. Trademarks Accton is a trademark of Accton Technology Corporation. Other trademarks or brand names mentioned herein are trademarks or registered trademarks of their respective companies. Disclaimer Accton makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability, quality, or fitness for any particular purpose. The information in this document is subject to change without notice. Accton reserves the right to make revisions to this publication without obligation to notify any person or entity of any such changes. International Headquarters USA Headquarters No. 1 Creation Road III, 6 Hughes Science-based Industrial Park Irvine, CA 92618 Hsinchu 300, Taiwan, R.O.C. Phone Numbers - Phone: 886-3-5770-270 Sales: 800-926-9288 FAX: 886-3-5770-267 Support: 888-398-4101 or 949-707-4847 Internet: RMA: 800-762-4968 FAX: 949-707-2460 WN2301 E012000-R01 150347-102