BlackBerry Mobile Voice System<br />BBH Solutions, Inc.<br />
Mobility is a Business Imperative<br />Workplaces are increasingly mobile<br />1 in 6 information users already use a smar...
Mobility Brings New Challenges<br />Up to 6 devices<br />International mobile costs are skyrocketing<br />52% of customers...
Mobility is an Impending Reality<br />What will your strategy look like?<br /><ul><li>Leverage existing resources
Manageable and consistent
Cut cost of mobile communications
Increase productivity
Simple solutions
Decrease learning time
Increase user adoption
Minimize support needs</li></li></ul><li>Cisco and RIM’s Shared Vision<br />Continuous, consistent services across devices...
What is BlackBerry MVS?<br />Enterprise Grade FMC<br />BlackBerry Mobile Voice System (MVS) extends the key calling featur...
Flexibility and Ease of Use<br />End Users get their office phone on their BlackBerry smartphones<br /><ul><li>One Office ...
Office extension dialing and desk phone features all accessible from BlackBerry smartphones.
Functions integrated into the native phone client
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Mobile Voice System - MVS

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BlackBerry's presentation from BBH Solutions' March 16th event "Mobility in the New Decade"

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  • Users can manage profiles which control calling features such as the default network to use for calls.BlackBerry Mobile Voice System users have two phone numbers that are associated with their BlackBerry devices: a phone number that is provided by their wireless service providers and a work number that is provided by their organization. Users can select which phone number is used by default.Additionally, users of Wi-Fi enabled BlackBerry devices can select either Voice over Mobile or Voice over Wi-Fi as the default network to make and receive calls.Enterprise Administrators can schedule when BlackBerry MVS users can answer calls that are made to their work numbers and can also configure whether users can change the schedules on their BlackBerry devices. Enterprise Administrators can configure call restrictions and choose whether to allow users to manage call restrictions on their own phones.The following caller restriction options can be selected:• All Callers Allowed• All Callers Except Blocked• Allowed Callers Only• No Callers Allowed
  • Transcript of "Mobile Voice System - MVS"

    1. 1. BlackBerry Mobile Voice System<br />BBH Solutions, Inc.<br />
    2. 2. Mobility is a Business Imperative<br />Workplaces are increasingly mobile<br />1 in 6 information users already use a smartphone1<br />Productivity from any location is driving adoption of smartphones<br />Only 9% of employees work at headquarters2<br />Communication costs are difficult to control<br />“Voice roaming was bad enough, now we’ve got <br /> data roaming - and that’s much worse.” 3<br /> - Network and telecom decision-maker, insurance firm.<br />“I went to Canada for a week to a conference. It <br /> cost more than $1,000 just for roaming.” 3<br />– IT sourcing executive, manufacturing company<br />1 Forrester’s Workforce Technographics US, Canada, and UK Benchmark Survey, Q3 2009<br />2 Insight “The Mobile Workforce and Enterprise Applications 2007-2012”<br />3 Forrester “Cut Mobility Costs by Classifying Users” Dec 2009<br />4 Gartner Prediction, December 2008<br />By year-end 2013, 40% of knowledge workers worldwide will have abandoned or removed their desk phone.4<br />
    3. 3. Mobility Brings New Challenges<br />Up to 6 devices<br />International mobile costs are skyrocketing<br />52% of customers and employees connect daily using multiple methods<br /> 47% of employees travel at least once per month<br />22% decrease in productivity monthly due to lost time, delays and missed deadlines<br />Sources: Sage Research 2006, Unified Communications Applications: Features and Benefits; Cisco, “Presence Boosts Mobile Phone Productivity”, 2007; Microsoft, 2007<br />
    4. 4. Mobility is an Impending Reality<br />What will your strategy look like?<br /><ul><li>Leverage existing resources
    5. 5. Manageable and consistent
    6. 6. Cut cost of mobile communications
    7. 7. Increase productivity
    8. 8. Simple solutions
    9. 9. Decrease learning time
    10. 10. Increase user adoption
    11. 11. Minimize support needs</li></li></ul><li>Cisco and RIM’s Shared Vision<br />Continuous, consistent services across devices, applications, and networks<br />Your personal mobile device consistently manages the session<br />The network is the provider of all services, applications, and content<br />Network, Service, Device Integration<br />
    12. 12. What is BlackBerry MVS?<br />Enterprise Grade FMC<br />BlackBerry Mobile Voice System (MVS) extends the key calling features of Cisco UCM and UCME to BlackBerry smartphones through their native user interface over cellular and wireless LAN.<br />
    13. 13. Flexibility and Ease of Use<br />End Users get their office phone on their BlackBerry smartphones<br /><ul><li>One Office Identity, One Office Voicemail
    14. 14. Office extension dialing and desk phone features all accessible from BlackBerry smartphones.
    15. 15. Functions integrated into the native phone client
    16. 16. Little to no impact on battery life</li></li></ul><li>Menu-driven Options<br />Manage outgoing call preferences<br />Manage personal/business profiles<br />Ability to select transport preference to achieve most cost-efficient voice communication<br />Manage line scheduling<br />Control incoming business calls based on time/day<br />Caller restrictions<br />Allow blocking of specific numbers<br />© 2010 Research In Motion Limited <br />
    17. 17. Productivity and reduced costs<br />Business Decision Makers get cost savings and improved productivity<br /><ul><li>User are more reachable and more productive
    18. 18. Save money through optimized Call Routing and the use of Voice over Wi-Fi Calling*</li></ul>*Voice over Wi-Fi requires BlackBerry MVS 5.0 and BlackBerry Device Software 5.0.<br />9<br />
    19. 19. Security and Control<br />IT Administrators get a secure and manageable Unified Voice solution<br /><ul><li>Provides mobility to telecom systems
    20. 20. BlackBerry Enterprise Server Integration to provide secure access to the enterprise voice network
    21. 21. Enterprise Voice Policies and device management</li></ul>10<br />
    22. 22. BlackBerry MVS Benefits<br />End User Benefits<br /><ul><li>ENJOY the choice and flexibility of working anywhere with access to all business communications
    23. 23. ACHIEVE a consistent business identity by having one business number, and one voicemail
    24. 24. COMMUNICATE more efficiently by always being connected to the Enterprise even while mobile</li></ul>Business Benefits<br /><ul><li>UTILIZE the cost effectiveness and control of your fixed line telephony system
    25. 25. REDUCE mobile spending
    26. 26. CONTROL mobile usage
    27. 27. DELIVER greater productivity and workflow flexibility
    28. 28. AVOID the risk and hassle of managing 3rd party clients</li></ul>The company desk phone just became mobile<br />© 2010 Research In Motion Limited <br />
    29. 29. BlackBerry MVS Architecture<br />Wireless Networks<br />BlackBerry® Smartphones with BlackBerry® MVS Client<br />Internet<br />Company Firewall<br />BlackBerry® Smartphones with BlackBerry® MVS Client<br />Local Area Network<br />Wi-Fi Access Point*<br />Public Voice Network<br />BlackBerry® Enterprise Server<br />BlackBerry® MVS Server<br />Data and Signaling Path <br />Voice over IP Path <br />Traditional Voice Path<br />IP PBX Environment<br />* Wi-Fi Access Point could be behind the company firewall or outside the firewall such as in a public hotspot. VPN access through the company firewall would be required.<br />12<br />© 2010 Research In Motion Limited <br />
    30. 30. System Requirements and Licensing<br />© 2010 Research In Motion Limited<br />13<br />
    31. 31. Cost Savings Benefits<br />Cost Savings Potential<br /><ul><li>Use PBX least-cost routing for internal and site to site traffic
    32. 32. Reduce international costs
    33. 33. Offload data and voice to Wi-Fi
    34. 34. Set policy controls
    35. 35. Permit/deny: long distance, international dialing, 411, time controls
    36. 36. Device consolidation
    37. 37. Reduce home worker costs
    38. 38. Phone number as corporate asset: reduces customer shrinkage </li></li></ul><li>Thank You<br />

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