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St Vrain Media Kickoff Meeting

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Changing expectations for public institutions. Community remains the constant.

Changing expectations for public institutions. Community remains the constant.

Published in: Education, Spiritual
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Transcript

  • 1. Libraries and Communities
    • John Creighton
    • St. Vrain Media Kick-off Meeting
    • August 9, 2011
  • 2. It Can Be Hard to Imagine New Things
  • 3. Preserve the Institution
    • Consensus in 1995: “Roll the Presses”
        • “ With few exceptions, virtually everyone agrees that new media is merely a supplement to the traditional print paper.”
  • 4. Maybe Not Pew Research Center 2010
  • 5. Buried in the Report
    • People want more choice and control in how they receive their news.
    • People want greater interaction with journalists and each other.
  • 6. Les Chatfield Wikimedia
  • 7.
    • Respectful, fair and trustworthy
    • Cares about me and my community; solves problems that matter to me and my community
    • Place where I can get together with friends and other people in the community
    • I can do work for the organization (as opposed to doing the organization’s work) with my friends
    • I have some influence over the organization
    • Good memories; part of the community’s social fabric – part of my identity
  • 8.
    • Meet a demonstrated need in the community
    • Provide good service at a low/fair price – get the job done with minimal taxes
    • Produce measurable results – “run like a business”
    • Eliminate waste, fraud and abuse – show us how you spend the money
    • Has an economic impact on the community – creates jobs
  • 9.
    • Rational Loyalty
    • versus
    • Emotional Attachment
  • 10. 20th Century = Centralized Institutions Smallbones Wikimedia
  • 11. 20th Century = Centralized Institutions
    • People willingly conformed their lives to the time, place and rules of institutions.
    • We gave awards to those who best conformed.
  • 12. Institutional Language
  • 13. 20th Century Problems
      • Scarce Resources
      • High Costs
      • Cumbersome Logistics
      • Limited Communications
  • 14. 20th Century Centralized Institutions Jason McHuff (Flickr) battlecreekcvb (Flickr) Bill Ward Brickpile (Flickr)
  • 15. 20th Century Solutions
      • Large scale production and mass markets
      • Centralized management
      • Place based work at specific times
      • Take it, leave it, or lobby like hell
  • 16. 20th Century Centralized Institutions
    • 1952
      • 160 million people
      • >67,000 school districts
    • 2002
      • 290 million people
      • <14,000 school districts
  • 17. 20th Century Problems slowly going away
    • Scarce to Abundant resources
    • High to Low costs
    • Cumbersome to Invisible logistics
    • Limited to Ubiquitous communications
  • 18. Choice
    • “ You can have it any color you want as long as it’s black.”
    • Henry Ford
    11.7 Billion songs sold on iTunes in 2010 Forbes July, 2011
  • 19. Customization
  • 20. Participation
  • 21. Collaboration
  • 22. Culture Follows Structure sjh foto (Flickr)
  • 23. Creating Tensions between Old and New
  • 24. What’s Different?
    • Given the opportunity, people will choose to design and manage their own experiences.
    • People value expertise but reject authority.
    • People will gravitate toward institutions that help them design and manage their own experiences — with advice not prescriptions.
    • People will give up quality for a greater sense of control.
  • 25. What Is the Same?
    • Community
  • 26.
    • Meet a demonstrated need in the community
    • Provide good service at a low/fair price – get the job done with minimal taxes
    • Produce measurable results – “run like a business”
    • Eliminate waste, fraud and abuse – show us how you spend the money
    • Has an economic impact on the community – creates jobs
  • 27.
    • Respectful, fair and trustworthy
    • Cares about me and my community; solves problems that matter to me and my community
    • Place where I can “get together” with friends and other people in the community
    • I can do work for the organization (as opposed to doing the organization’s work) with my friends
    • I have some influence over the organization
    • Good memories; part of the community’s social fabric – part of my identity

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