Stress and counseling

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MAN (BEHAVIOR)

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Stress and counseling

  1. 1. STRESS AND COUNSELING
  2. 2. EMPLOYEE STRESS
  3. 3. CONCEPT OF STRESS  STRESS is a condition in which the person experiences changes in the normal balanced state. (Kozier, 2008)
  4. 4. MAIN CAUSES OF STRESS
  5. 5. ORGANIZATIONAL FACTORS
  6. 6. ORGANIZATIONAL FACTORS • Discrimination in pay/salary structure
  7. 7. ORGANIZATIONAL FACTORS • Strict rules and regulations
  8. 8. ORGANIZATIONAL FACTORS • Ineffective communication
  9. 9. ORGANIZATIONAL FACTORS • Peer pressure
  10. 10. ORGANIZATIONAL FACTORS • Goals conflicts/goals ambiguity
  11. 11. ORGANIZATIONAL FACTORS • More of centralized and formal organization structure
  12. 12. ORGANIZATIONAL FACTORS • Less promotional opportunities
  13. 13. ORGANIZATIONAL FACTORS • Lack of employees participation in decision-making
  14. 14. ORGANIZATIONAL FACTORS • Excessive control over the employees by the managers
  15. 15. JOB CONCERNING FACTORS • Monotonous nature of job
  16. 16. JOB CONCERNING FACTORS • Unsafe and unhealthy working conditions
  17. 17. JOB CONCERNING FACTORS • Lack of confidentiality
  18. 18. JOB CONCERNING FACTORS • Crowding
  19. 19. EXTRA-ORGANIZATIONAL FACTORS
  20. 20. SYMPTOMS OF STRESS
  21. 21. SYMPTOMS OF STRESS Absenteeism, escaping from work responsibilities, arriving late, leaving early, etc.
  22. 22. SYMPTOMS OF STRESS Deterioration in work performance, more of error prone work, memory loss, etc.
  23. 23. SYMPTOMS OF STRESS Cribbing, overreacting, arguing, getting irritated, anxiety, etc.
  24. 24. SYMPTOMS OF STRESS Deteriorating health, more of accidents, etc.
  25. 25. SYMPTOMS OF STRESS  Improper eating habits (over-eating or under-eating), excessive smoking and drinking, sleeplessness, etc.
  26. 26. EMPLOYEE COUNSELING
  27. 27. COUNSELING  A counseling session is a meeting between the supervisor and the employee which may focus on a specific incident, a particular aspect of an employee's performance which the supervisor has identified as needing improvement, or the employee's overall performance or conduct.
  28. 28. EMPLOYEE COUNSELING TECHNIQUES  Describe the problem in a friendly manner.
  29. 29. EMPLOYEE COUNSELING TECHNIQUES  Ask for the employee’s help in solving the problem.
  30. 30. EMPLOYEE COUNSELING TECHNIQUES  Discuss causes of the problem.
  31. 31. EMPLOYEE COUNSELING TECHNIQUES  Identify and write down possible solutions.
  32. 32. EMPLOYEE COUNSELING TECHNIQUES  Decide on specific action to be taken by each of you.
  33. 33. EMPLOYEE COUNSELING TECHNIQUES  Agree upon a specific follow-up date.

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