Conflict Resolution   ChicagoQuest Core Mechanic
Question for ThoughtDo you take responsibility for your actions?
Conflict Response          FormComplete the conflict response form. Take your time andthink deeply about your response to ...
Best QualitiesWhich quality or approach to conflict do you feel isbest? What is the one that you would most like to haveyo...
StrategiesIn small groups, develop a plan for achieving one of the‘best qualities’ on the board.Remember the strategies an...
ShareShare out your group’s strategy for achieving a bestquality.
ReviewCalm and CollectedRemember the strategies we have developed for beingcalm and collected:  Take deep breaths  Change ...
ReviewRemember A-B-C-D to avoid unnecessary conflict.  A - Avoid potentially negative situations  B - Be calm and collecte...
Take AwaysChoose your battles - avoid unnecessary conflictChoose your response - act, don’t react.Be calm and collected.Co...
Afternoon HBQuotes for discussion:“Don’t ever let them pull you down so low as to hatethem” - Booker T. Washington“There a...
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Conflict Resolution

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Conflict Resolution

  1. 1. Conflict Resolution ChicagoQuest Core Mechanic
  2. 2. Question for ThoughtDo you take responsibility for your actions?
  3. 3. Conflict Response FormComplete the conflict response form. Take your time andthink deeply about your response to conflict and how youcould improve it.
  4. 4. Best QualitiesWhich quality or approach to conflict do you feel isbest? What is the one that you would most like to haveyourself?Share your best quality with the class
  5. 5. StrategiesIn small groups, develop a plan for achieving one of the‘best qualities’ on the board.Remember the strategies and techniques we have lookedat over the last two weeks for resolving conflicts - thesemay give you ideas for how to achieve these best qualities.
  6. 6. ShareShare out your group’s strategy for achieving a bestquality.
  7. 7. ReviewCalm and CollectedRemember the strategies we have developed for beingcalm and collected: Take deep breaths Change your position and posture (hands down) Count upwards to calm your thoughts Step away or step back
  8. 8. ReviewRemember A-B-C-D to avoid unnecessary conflict. A - Avoid potentially negative situations B - Be calm and collected C - Communicate clearly and confidently D - Determine your goals
  9. 9. Take AwaysChoose your battles - avoid unnecessary conflictChoose your response - act, don’t react.Be calm and collected.Communicate to avoid escalation of conflict.
  10. 10. Afternoon HBQuotes for discussion:“Don’t ever let them pull you down so low as to hatethem” - Booker T. Washington“There are three truths: my truth, your truth, and thetruth” Chinese proverb“Don’t look where you fall, but where you slipped” -African proverb“
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