Customer Satisfaction
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Customer Satisfaction

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This is my perspective of customer satisfaction

This is my perspective of customer satisfaction

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Customer Satisfaction Customer Satisfaction Presentation Transcript

  • Customer Satisfaction jgromeroj@gmail.com
  • Customer Satisfaction Nothing is more frustrating than having information that indicates a problem exists but fails to isolate the specific cause
  • Leading in high-pressure situations There always will be two possible results Pursuing the most beneficial for all is our goal
  • Moving forward That’s easy? I don’t think so
  • Root Cause Some problems might be easier to identify, than others
  • Closure Applying the necessary fixes will lead us to our main goal
  • Closure
  • Thanks!!!