Customer Satisfaction

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This is my perspective of customer satisfaction

Published in: Services, Business, Education
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Customer Satisfaction

  1. 1. Customer Satisfaction jgromeroj@gmail.com
  2. 2. Customer Satisfaction Nothing is more frustrating than having information that indicates a problem exists but fails to isolate the specific cause
  3. 3. Leading in high-pressure situations There always will be two possible results Pursuing the most beneficial for all is our goal
  4. 4. Moving forward That’s easy? I don’t think so
  5. 5. Root Cause Some problems might be easier to identify, than others
  6. 6. Closure Applying the necessary fixes will lead us to our main goal
  7. 7. Closure
  8. 8. Thanks!!!

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