Eddy County OEM –
Introduction to Your Role in the EOC
Lunch and Learn
September 15, 2010
Welcome & Introductions
• EOC positional
responsibilities
• Processing resource
requests
• Administrative/Policy
support during disasters
• Provid...
Any Questions before we begin?
EOC Positional Responsibilities
EOC “Key Position” Responsibilities
• EOC Manager
During the incident the EOC Manager:
– Oversees the management and opera...
Eddy Co. OEM – Introduction to Your Role in the EOC 7
EOC “Key Position” Responsibilities
• Operations Section Coordinator...
Eddy Co. OEM – Introduction to Your Role in the EOC 8
EOC “Key Position” Responsibilities
• Planning Section Coordinator
D...
• Logistics Section Coordinator
During the incident the Logistics Coordinator:
– Will provide all logistical support to th...
• Finance/Administration Section Coordinator
During the incident the Finance/Admin Coordinator:
– Supports financial and/o...
Eddy Co. OEM – Introduction to Your Role in the EOC 11
EOC “Key Position” Responsibilities
• Emergency Public Information ...
Eddy Co. OEM – Introduction to Your Role in the EOC 12
EOC “Key Position” Responsibilities
• Shelter and Mass Care Represe...
• Public Works/Utilities Representatives
During the incident the Public Works/Utilities Rep:
– Provides input on their org...
• Other EOC positions not mentioned in previous slides:
– Policy and Management Group
– Law Enforcement/Public Safety Repr...
Position Responsibility Questions?
Processing Resource Requests
• Resources can fall under many different categories:
– Support and/or Contract Staff
– Specialty Teams
– Support/Specialt...
• Person/Organization requesting and requestor
contact info
• Kind and Type of Resource
– “Type” may be an official NIMS c...
• First three questions the EOC should ask itself about
a Resources Request (in this order):
1. Can I obtain this resource...
• Government
– Village, City, County, “In-County” State or Federal.
• In-County VOADs
• Pre-Arranged Contract with Vendors...
• Mutual-Aid Agreements with
directly neighboring
counties’
• NM Intrastate Mutual-Aid
System (IMAS)
Resource Requests – C...
• IMAS or “Out-of-County” State Resources
• EMAC
Note* - This type of request is traditionally for incidents that are goin...
Eddy County has the unique position of being located
close to the State-Line. There may be special
circumstances of making...
RESOURCE REQUEST DISCUSSION/ACTIVITY
Eddy Co. OEM – Introduction to Your Role in the EOC 24
RESOURCE REQUEST DISCUSSION/ACTIVITY
Eddy Co. OEM – Introduction to Your Role in the EOC 25
RESOURCE REQUEST DISCUSSION/ACTIVITY
Eddy Co. OEM – Introduction to Your Role in the EOC 26
Resource Request Questions?
Administrative/Policy support
during disasters
Administrative/Policy Questions?
EOC SOGs Overview
• Introduction
• Situation and Assumptions
• Eddy County EOC Organization Chart
• Eddy County EOC Staff
• Eddy County EOC ...
Eddy County EOC Organization Chart
32Eddy Co. OEM – Introduction to Your Role in the EOC
• Introduction
• Roles and Responsibilities
• Situation and Assumptions
• Eddy County EOC Organization Chart
• Activation ...
• Guide for All-Hazard Response
• Checklist of
– What has been done
– What needs to be done
• Attachments
– Phone Lists
– ...
Final Questions / Issues??
End of Lunch and Learn
Thanks for Your Participation!
Please fill out a feedback form.
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Sept EOC Lunch and Learn

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The latest Lunch and Learn presentation prepared for Eddy County OEM’s EOC Lunch and Learn training program.

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Sept EOC Lunch and Learn

  1. 1. Eddy County OEM – Introduction to Your Role in the EOC Lunch and Learn September 15, 2010
  2. 2. Welcome & Introductions
  3. 3. • EOC positional responsibilities • Processing resource requests • Administrative/Policy support during disasters • Providing staff with an overview of the new EOC SOGs, and how they are used. Workshop Outline Eddy Co. OEM – Introduction to Your Role in the EOC 3
  4. 4. Any Questions before we begin?
  5. 5. EOC Positional Responsibilities
  6. 6. EOC “Key Position” Responsibilities • EOC Manager During the incident the EOC Manager: – Oversees the management and operation of the EOC – Ensures adequate support of the incident response – Determines EOC activation levels – Ensures staffing of appropriate EOC positions – Maintains EOC equipment and systems 6Eddy Co. OEM – Introduction to Your Role in the EOC
  7. 7. Eddy Co. OEM – Introduction to Your Role in the EOC 7 EOC “Key Position” Responsibilities • Operations Section Coordinator During the incident the Operations Section Coordinator: – Oversees the activities of the Operations Section and coordinates with the Operations Section Chief at any incident scene – Is responsible for activating branches as needed to support the incident including but not limited to Public Safety/Law Enforcement, Fire/Hazardous Materials/Emergency Medical Services, Public Works/Utilities, Hospitals/Public Health, Shelter/Mass Care, and Search and Rescue
  8. 8. Eddy Co. OEM – Introduction to Your Role in the EOC 8 EOC “Key Position” Responsibilities • Planning Section Coordinator During the incident the Planning Section Coordinator: – Ensures that the Planning Section gathers, analyzes, and disseminates incident information in support of on-going Incident Action Planning – Assists in ensuring the ICS planning process takes place to support ongoing incident management – Plays a key role in the development of the Incident Action Plan – Is responsible for maintaining resource status, providing and displaying situation status, assisting in the preparation of the Incident Action Plan, providing documentation services, and planning for demobilization
  9. 9. • Logistics Section Coordinator During the incident the Logistics Coordinator: – Will provide all logistical support to the incident as well as the EOC – Ensures that the group focuses on the service and support needs of responders at the incident – Provides for communications, medical and food needs of the incident and the EOC – Provide supplies, manage and maintain facilities and provide ground transportation – Can assist with communications support, including radio, telephone and IT services to support incident needs. Logistics can also support medical needs for EOC and incident personnel, provide food for incident personnel and supplies as well as facilities and ground support for the incident EOC “Key Position” Responsibilities Eddy Co. OEM – Introduction to Your Role in the EOC 9
  10. 10. • Finance/Administration Section Coordinator During the incident the Finance/Admin Coordinator: – Supports financial and/or administrative services to incident management activities – Monitoring multiple sources of funds – Tracks and reports the accrued cost as the incident progresses – Forecasts the need for additional funds before operations are affected negatively – Is particularly important if significant operational resources are under contract from the private sector EOC “Key Position” Responsibilities Eddy Co. OEM – Introduction to Your Role in the EOC 10
  11. 11. Eddy Co. OEM – Introduction to Your Role in the EOC 11 EOC “Key Position” Responsibilities • Emergency Public Information Officer During the incident the Emergency PIO: – Ensures that public receives clear, accurate, and timely information – Coordinates with the incident PIO to ensure appropriate incident information is disseminated to the public, the media and other interested groups – Is responsible for media briefings, press releases, media monitoring, and rumor control
  12. 12. Eddy Co. OEM – Introduction to Your Role in the EOC 12 EOC “Key Position” Responsibilities • Shelter and Mass Care Representatives During the incident the Shelter/Mass-Care Rep: – Provides input on their organization’s policies, resource availability, and other incident-related matters – Must have the authority to speak for their parent agencies and/or organizations on all matters, following appropriate consultations with their agency leadership
  13. 13. • Public Works/Utilities Representatives During the incident the Public Works/Utilities Rep: – Provides input on their organization’s policies, resource availability, and other incident-related matters – Must have the authority to speak for their parent agencies and/or organizations on all matters, following appropriate consultations with their agency leadership EOC “Key Position” Responsibilities Eddy Co. OEM – Introduction to Your Role in the EOC 13
  14. 14. • Other EOC positions not mentioned in previous slides: – Policy and Management Group – Law Enforcement/Public Safety Representatives – Firefighting/EMS/HazMat Representatives – Hospital/Public Health Representatives – Search and Rescue Representatives – Situation Analysis Unit Specialist – Documentation/Records Unit Specialist – Damage Assessment Unit Specialist – Resource Status Unit Specialist – Service and Support Specialist • See the Eddy County EOC SOGs for specific Descriptions. EOC “Key Position” Responsibilities Eddy Co. OEM – Introduction to Your Role in the EOC 14
  15. 15. Position Responsibility Questions?
  16. 16. Processing Resource Requests
  17. 17. • Resources can fall under many different categories: – Support and/or Contract Staff – Specialty Teams – Support/Specialty Equipment – Facilities/Buildings (ICP, Shelter, etc.) – Support Materials (food/water, lighting, heaters, tables/chairs, portable toilets, etc.) – Support Services (water/sewer, power, communications, debris removal, etc.) Resource Requests Eddy Co. OEM – Introduction to Your Role in the EOC 17
  18. 18. • Person/Organization requesting and requestor contact info • Kind and Type of Resource – “Type” may be an official NIMS credential, or size/capacity of the resource. (Type II USAR Team; 20 KW Generator; etc.) • Quantity of Resource needed. • Where does it need to go? (General area, or specific address) • Is it time critical? (exp- Does it have to arrive within 2 hours? If so, what should be done if the ETA is longer than 2 hours?) Resource Requests – What To Ask For? Eddy Co. OEM – Introduction to Your Role in the EOC 18
  19. 19. • First three questions the EOC should ask itself about a Resources Request (in this order): 1. Can I obtain this resource locally? (within Eddy County) 2. If not, Can I obtain this resource through close mutual- aid? (from neighboring Counties) 3. If not, Can I obtain this resource directly from the State? (without having to activate an Interstate EMAC agreement) • Remember the time for the resource’s arrival becomes more extended as the reach gets further. Resource Requests – Filling the Order Eddy Co. OEM – Introduction to Your Role in the EOC 19
  20. 20. • Government – Village, City, County, “In-County” State or Federal. • In-County VOADs • Pre-Arranged Contract with Vendors • Just-in-time requests to local businesses/service providers Note* - When possible, It is preferable to purchase resources from local vendors during emergency events rather than putting requests into the State EOC. The resources can usually be acquired quicker, and the purchase feeds the local economy during a time of crisis. Resource Requests – Obtain Locally Eddy Co. OEM – Introduction to Your Role in the EOC 20
  21. 21. • Mutual-Aid Agreements with directly neighboring counties’ • NM Intrastate Mutual-Aid System (IMAS) Resource Requests – Close Mutual-Aid Eddy Co. OEM – Introduction to Your Role in the EOC 21
  22. 22. • IMAS or “Out-of-County” State Resources • EMAC Note* - This type of request is traditionally for incidents that are going to span multiple operational periods due to the time it will take to receive the resource on scene. Resource Requests – To The State Eddy Co. OEM – Introduction to Your Role in the EOC 22
  23. 23. Eddy County has the unique position of being located close to the State-Line. There may be special circumstances of making a “direct interstate request” to areas like Pecos or Lubbock, TX that may circumvent the EMAC process. – Before making this kind of request, take some things into consideration: • Does a special agreement need to be made for reimbursement? • Does the certification/credentials of the resource have reciprocity in NM? • Am I authorized by Eddy County to make this request? (Always check with the EOC Manager before entering into a non-traditional agreement for services) Resource Requests – Close…But out of State? Eddy Co. OEM – Introduction to Your Role in the EOC 23
  24. 24. RESOURCE REQUEST DISCUSSION/ACTIVITY Eddy Co. OEM – Introduction to Your Role in the EOC 24
  25. 25. RESOURCE REQUEST DISCUSSION/ACTIVITY Eddy Co. OEM – Introduction to Your Role in the EOC 25
  26. 26. RESOURCE REQUEST DISCUSSION/ACTIVITY Eddy Co. OEM – Introduction to Your Role in the EOC 26
  27. 27. Resource Request Questions?
  28. 28. Administrative/Policy support during disasters
  29. 29. Administrative/Policy Questions?
  30. 30. EOC SOGs Overview
  31. 31. • Introduction • Situation and Assumptions • Eddy County EOC Organization Chart • Eddy County EOC Staff • Eddy County EOC Activation Levels • Elements of Eddy County EOC Staff SOGs • Authorities and References • Attachments Eddy County EOC SOG Content 31Eddy Co. OEM – Introduction to Your Role in the EOC
  32. 32. Eddy County EOC Organization Chart 32Eddy Co. OEM – Introduction to Your Role in the EOC
  33. 33. • Introduction • Roles and Responsibilities • Situation and Assumptions • Eddy County EOC Organization Chart • Activation Tasks • Response Tasks • Deactivation Tasks • Authorities and References • Attachments Eddy County EOC Staff SOG Content 33Eddy Co. OEM – Introduction to Your Role in the EOC
  34. 34. • Guide for All-Hazard Response • Checklist of – What has been done – What needs to be done • Attachments – Phone Lists – Response Logs – Maps – Job Aids – Mutual Aid Agreements – ICS Forms Eddy County EOC SOG Use 34Eddy Co. OEM – Introduction to Your Role in the EOC
  35. 35. Final Questions / Issues??
  36. 36. End of Lunch and Learn Thanks for Your Participation! Please fill out a feedback form.

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