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Presentation at The Charleston Conference by Meris Mandernach and Jody Condit Fagan.

Presentation at The Charleston Conference by Meris Mandernach and Jody Condit Fagan.

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  • 1. Discovery by the Numbers: An examination of the impact of a discovery tool through usage statisticsJody FaganDirector of Scholarly Content Systems, James MadisonUniversity, faganjc@jmu.eduMeris MandernachCollection Management Librarian, James Madison University,manderma@jmu.edu
  • 2. What we will cover today General usage trends Discovery tool usage during the first year Changes in other database usage after discovery tool implementation Implications of usage statistics on library collection decisions One approach with measuring library discovery tool usage
  • 3. Overview of James MadisonUniv. 19,000+ FTE Comprehensive university with undergrad focus part of statewide system
  • 4. Definitions Library catalog = Innovative Interfaces Discovery Tool = EBSCO Discovery Service (EDS) Link Resolver = Serials Solutions Consortia = VIVA, Virtual Library of Virginia  Databases  Journals
  • 5. JMU Libraries Home Page, 2009
  • 6. JMU Libraries Home Page, 2009
  • 7. JMU Research Databases Portal
  • 8. JMU Subject Guides
  • 9. JMU Subject Guides
  • 10. So many choices! TOO MANY CHOICES!Choosing to use library resources isasking the students to do enough!
  • 11. JMU Libraries Home Page, 2010
  • 12. JMU Libraries Home Page, 2010
  • 13. What’s included in JMU’s EDS Full-text and EDS Foundation metadata from over Index 50 EBSCO databases Full-text and Over 1,000,000 metadata from library catalog journal publishersrecords and 97,000 and other partners serials records (Elsevier, JSTOR)
  • 14. What’s NOT included in JMU’sEDS Full-text and Full-text and metadata from over Numerous othermetadata from over 50 ProQuest/CSA subject-specific50 Gale databases databases resources Less than ¼ of JMU database subscriptions are included in EDS ...but some databases’ journals are covered in EDS Foundation Index
  • 15. Show me the numbers!
  • 16. Limitations of our study Local data (circulation) confounded by changes in the way we count things Only one year of EDS data Confounded by inconsistent vendor data and reports  EBSCO COUNTER – Really?  ProQuest / CSA platform change Cannot assign causation to correlations
  • 17. Visits to Physical Libraries and WebSite Gate counts: visitors to1000000buildings Carrier Library 800000 (original building) 600000 East Campus 400000 Library (new building) 200000 0 FY2007FY2008FY2009FY2010FY2011 Library home page visits 1200000 1000000 800000 600000 400000 200000 0
  • 18. Circulation and Catalog use, FY2007-FY2011 Circulations, excluding e- Books 250000Circulations 200000 150000 100000 50000 0 Library Catalog Searches FY07 FY08 FY09 FY10 FY11 600000 500000 Searches 400000 300000 Keyword 200000 Author Index 100000 Subject Index 0 Title Index FY07 FY08 FY09 FY10 FY11
  • 19. Collection use and ILL requests Circulations, excluding e- Books 250000Circulations 200000 150000 100000 50000 0 FY07 FY08 FY09 FY10 FY11 ILL Borrowing requests 10000 8000 6000 Articles Loans 4000 2000 0 FY07 FY08 FY09 FY10 FY11
  • 20. First year with EDS: Sessions andSearches, July 2010 – June 2011 80000 70000 60000 50000 40000 30000 Sessions 20000 Searches 10000 0
  • 21. First year with EDS: Sessions and Searches, July 2010 – June 2011EDS• 200,000 sessions• 420,000+ searchesLEO Library Catalog• (sessions unknown)• 490,000+ searches
  • 22. JMU Libraries – First year with EDS:Sessions and Full-Text / Custom Links 35000 30000 25000 20000 15000 10000 5000 0
  • 23. Full-text plus custom link use per sessionin EBSCO databases, FY2011 1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0
  • 24. Full-text requests through linkresolver, FY07-FY11400000350000300000250000200000150000100000 50000 0 2007 2008 2009 2010 2011
  • 25. Full text requests, FY2007 - FY2011 + EDS full-text downloads for FY2011400000350000300000 Full-text250000 downloads (Direct), EDS200000 Full-text150000 requests, link resolver100000 50000 0 2007 2008 2009 2010 2011
  • 26. EBSCO databases – link resolver hits and full-text downloads300000250000 Full-text downloads from200000 EDS150000 Full-text downloads from EBSCO (not including100000 link resolver) Link Resolver hits on 50000 EBSCO databases 0 FY10 FY11
  • 27. Percent change in general databasesearches, FY2010-FY2011 Academic Search Lexis Nexis Omnifile Full Text Complete (EBSCO) Academic Mega (WilsonWeb) 0% -5% -10% -15% -20% -25% -30% -35% -40% -45% -50%
  • 28. Percent change in EBSCO subject-specific database searches, FY2010-FY2011 Communication & Mass Media Business Source Complete CINAHL SPORTDiscus Complete 10% 5% 0% -5% -10% -15% -20% -25%
  • 29. Percent change in non-EBSCOsubject-specific databases, FY2010-FY2011 450% 400% 350% 300% 250% 200% 150% 100% 50% 0% -50% -100%
  • 30. Correlations, not causations:summary Use of JMU Libraries (buildings and web site) is up Catalog searching and circulation is down Discovery searching is up, and rivaling the catalog Total full-text accesses  Changing patterns from link resolver to direct full text access?  Increase in total full-text downloads? Some EBSCO subject-specific databases are decreasing in use  But have better full-text plus custom link ratio than
  • 31. So what?!? Cancel everything because you have a discovery tool? Duplicative subject content within discovery Use of XYZ database dropped last year.. Give it the axe!
  • 32. Check multiple years of data Scopus Searches and Sessions FY2007-FY2011 50000 45000 40000 35000 30000 Searche 25000 s 20000 15000 10000 5000 0 2007 2008 2009 2010 2011
  • 33. Cautions of working with usage data Identify research questions Never work alone Look at many years of data and multiple sources Remember correlation does not imply causation
  • 34. Cautions of working with usage data Identify research questions Never work alone Look at many years of data and multiple sources Remember correlation does not imply causationWhy use data at all? Use data to plan strategically  Systems decisions  Organizational common ground  Resource allocation
  • 35. Future research Impact on physical collection use: requires study Get a big picture perspective of full text usage Investigate full text + custom link ratio (is this a useful metric?) Are users discovering more full text or is there just more full text to be discovered? Instruction impact on usage
  • 36. Questions? Jody Fagan Director of Scholarly Content Systems, James Madison University, faganjc@jmu.edu Meris Mandernach Collection Management Librarian, James Madison University, manderma@jmu.edu