Introduction to the MBTI Workshop for Professionals


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Welcome to "Personalities in the Workplace" - an introductory workshop for professionals in the workplace. Emphasis is on creating a climate of understanding in diverse work settings. Walk away with tips for increasing communication with colleagues who approach the world differently than you.
Joan M. Roberts MA, CAGS, CCMC, President of, is available to train you and/or your employees in the dynamics of personality type at work. She can be reached at (207) 990-2102 or at

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  • Welcome! Today’s workshop will introduce you to the personality assessment instrument the MBTI (Myers-Briggs Type Indicator) and how you can use it to enhance communication, teamwork and ultimately understanding in the workplace. Amazingly the MBTI has been around since 1962 and is still used in everyday life. I use it: one-on-one to help people find the right career fitto help people who partner with others to communicate and work more effectively together.
  • You will learn a new language with 8 letters, which represent 8 words!! Have been using MBTI for almost 20 years professionally, but it has also helped personally. EXAMPLE: Energy Buckets…..We all start each day with a certain amount of energy….as the day goes on we expend our energy, but if we are in a career that maximizes our personality preferences then we get energy back, if not, we drain our energy buckets.EXAMPLE: When talking with people there are some folks who responds immediately to questions and others who take time to process. Not good/bad, just different.
  • This is how all the different letters fit together. You will see that everyone is connected, but there may be some subtle differences in how we see the world.
  • INTRODUCTIONS:Tell us your NAME.What is the BEST FEATURE of your job?Tell us 3 WORDs that you would use to describe yourself.
  • Pass out Talking Sticks / Glass BeadsWe are going to have a little fun!!!TALKING STICKS –you can’t talk until everyone has used up their sticks or beads.
  • Is anyone familiar with the MBTI?The overall purpose of this training program is to introduce you to the MBTI and look at ways that this tool can be helpful for team building and workplace communications. Specifically the goals are to:to increase our understanding of ourselves, our preferences, our strengths, our weaknesses and our behaviors. to understand and value diversity in people so that we can improve individual performance and team performance through the constructive use of differencesto develop an understanding of how approaching problems in different ways can be productive for individuals and organizations. 
  • Generally, I hope that you gain a working knowledge of and an appreciation for the practical uses of the MBTI, a speaking knowledge of the MBTI preferences (like learning a new language) and an understanding of the value of diversity and/or opposite preferences.Very much like left and right-handedness…..not right or wrong, just different. Think about what it would be like if we had to use our weaker hand to do everything.
  • This is required information….very important to know that this same tool is used all over the world…originally used to match people to work environments in the 40’s…..The original developers of the MBTI were a mother-daughter team. They began creating the indicator during WWII, believing that a knowledge of personality preferences would help women who were entering the industrial workforce for the first time to identify the sort of war-time jobs where they would be “most comfortable and effective”. This indicator grew into the MBTI which was first published in 1962. The MBTI focuses on normal populations and emphasizes the value of naturally occurring differences. LET’S LOOK AT HOW WE MIGHT SEE THINGS DIFFERENTLY!
  • What do you see?We all look at the same image, but see different things. Who sees it correctly?What are the implications?We must remember that we all trust our own perceptions, while knowing that there are many other ways of seeing the same situation/object.
  • Born with type, but it can be affected by parents, family, education and functional training. In the natural course of personality development we all have blindspots. Let’s take a look at some blindspots.Blind Spots: count silently the number of time the letter “F” appears in the sentence and write the number on a piece of paper. You have 60 seconds to read and count. Remember – we look at the same image and see things differently?What’s your impression? Why did this happen?
  • Hand out TRUE TYPE ASSESSMENTPresentation We will do a True Type Assessment before I give you your reports: Signature Activity: Put your pens in your preferred hand and write your name – ask how that felt. Then have them put their pens in their non-preferred hands and write their names. Ask how that felt – Write on Flip Chart – describe how it feels when we have to use our least preferred strengths – exhausting, draining……ENERGY BUCKETSGo over preference scales (Powerpoint)Read through it and ask them to decide which preference they think they are and how strong they think that preference may beLearning Point: Just like work there are some things that really drain our energy and others that energize us. We can do both, but would prefer one over the other. Sometimes we avoid those tasks that de-energize us and spend a lot more time on those things that energize us.Choose your TYPE
  • Choosing your own TRUE TYPE:Decide which letter you are, then decide if it is a strong, moderate or slight preference. Circle the letter and mark on the line
  • People who prefer extraversion draw energy from action; they tend to act, then reflect, then act further. If they are inactive, their motivation tends to decline. To rebuild their energy, extraverts need breaks from time spent in reflection. Conversely, those who prefer introversion expend energy through action: they prefer to reflect then act, then reflect again. To rebuild their energy, introverts need quiet time alone, away from activity.
  • Decide either E/I, decide how strong this preference is for you.
  • Any impressions?
  • E/I discussion about thoughts/feelings on the talking sticks. Let’s go back to the conversation sticks. If you think you might be an “I” what was your reaction to that activity?How about the “Es”?What did it feel like to wait?What did it feel like to be pressured to talk?
  • What do you see? Again we all see the same thing differently.Who is correct?
  • Sensing and Intuition are the information gathering functions. They describe how new information is understood and interpreted. Individuals who prefer sensing are more likely to trust information that is in the present, tangible and concrete; that is, information that can be understood by the five senses. They tend to distrust hunches, which seem to come “out of nowhere”. They prefer to look at details and facts. For them the meaning is in the data.On the other hand, those who prefer intuition then to trust information that is more abstract or theoretical, that can be associated with other information. They may be more interested in future possibilities. For them, meaning is in the underlying theory and principles which are manifested in the data.
  • Decide either S/N, decide how strong this preference is for you.
  • What do you see when you look at this picture? Write down as many things as you can think of. You have two minutes.
  • Any impressions?Have you ever experienced this? Remember that we all lead with our strengths, but that is different in all of us.
  • What do you see now?Are you looking at the same thing, but seeing things differently?Why do you think we see things differently?
  • Thinking and Feeling are the decision-making functions. Those who prefer thinking tend to decide things from a more detached standpoint, measuring the decision by what seems reasonable, logical, casual, consistent and matching a given set of rules. Those who prefer feeling tend to come to decisions by associating or empathizing with the situation, looking at it ‘from the inside’ and weighing the situation to achieve, on balance, the greatest harmony, consensus and fit, considering the needs of the people involved. Thinkers usually have trouble interacting with people who are inconsistent or illogical and tend to give very direct feedback to others. They are concerned with the truth and view it as more important than being tactful.
  • Decide either T/F, decide how strong this preference is for you.
  • Impressions?
  • Write down a brief description of a decision that you have had to make that really made you think when you had to weigh someone else’s opinion. How did you go about making the decision?What factors did you have to consider?
  • Now what do you see?
  • J’s are scheduled; they like to organize their lives, make ST and LT goals, like having things decided and try to avoid last minute stressors.Stressors:Too much flexibility around time frames and deadlines Having to marshal last minute energy Staying open to re-evaluate tasks.Dealing with surprisesWHAT ARE SOME OTHER STRESSORS FOR J’S?P’s are energized by last minute pressures.Stressors: Having to organize themselves and othersWorking with timelines and deadlinesHaving to finish and move onWHAT ARE SOME OTHER STRESSORS FOR P’S?
  • Decide either J/P, decide how strong this preference is for you.
  • Impressions?
  • Does anyone see themselves in these pictures?
  • Remember, we are looking at the same thing, but seeing things differently!!Who is correct?
  • Go to the second page of your report. Now match your impression of what you think you are to what your reports says. Any differences? Why do you think this might have happened?
  • See where you fit.
  • Break time.
  • TAKE YOUR REPORT WITH YOU!!! OPEN IT TO PAGE 2.Look at your E or I preference. How strong is it? What number? Now line up by number, with strong E’s on one end and strong I’s on the other end. Fill it out. ask them to comment on what they observe from the line-upThe initial exercises / the new language have already built a foundation of understanding!!- Who speaks up most frequently in meetings? Least? - How does that affect the way information is shared, decisions are made, people feel about the meeting?Is what you experience in meetings consistent with what you see in this line-up?Ask Es – how much have you learned about the Is? Ask Is – What can you do right now to alter this dynamic?How do people on the (e, then i) feel about the way this dynamic plays into your meetings and discussions?What are some ways you might be misunderstanding the intent of what is happening?- What are some positive and potentially negative impacts on these dynamics?- What can you as a team member do to ensure higher levels of involvement? (time, email as a valuable tool to leverage I processing)
  • Any questions?
  • Staying in E/I LINEUP…….1. Think about three things that come to mind when you see these.2. Report out to the group.Impressions?
  • Any questions?
  • Divide yourselves into four groups:IS – IN – ES – ENFLIP CHART:What do IS, IN, ES, EN value about themselves?How does your type (IS, IN, EN, ES) annoy others?How do your opposites (IS vs EN or ES vs IN) irritate you?What do you value about your opposites?
  • J/PMore questions?
  • Human Type Table:Decide which type is your best fit, then put your name in the box Look at how many: E=__ I=__ S=__ N=__ T=__ F=__ J=__ P=__3. Most Frequent Type=4. Group Type – Most Frequent Preference =WHAT CHALLENGE EXISTS IN WORKING IN A GROUP THAT HAS A DIFFERENT ‘GROUP TYPE’ THAN YOUR OWN?WHAT ACTIONS MIGHT YOU TAKE TO WORK TOGETHER EFFECTIVELY?WHAT DOES YOUR TYPE CONTRIBUTE TO THE TEAM?WHAT ARE THE PITFALLS OF YOUR TYPE?
  • Introduction to the MBTI Workshop for Professionals

    2. 2. INTRODUCTIONSTell us your name.Best feature of your job?Three words you woulduse to describe yourself.
    3. 3. What is the MBTI? Why use it?Understandingof OurselvesAppreciationofDifferencesNewApproach toProblemSolving
    4. 4. 1. Our Individual Gifts2. Our Individual Differences3. Our Communication StylesGOALS… better understand:
    5. 5. Was developed by Katherine Briggs andIsabel Briggs Myers and was based onthe work of Carl Jung and his theory ofpsychological type.Is well documented with 50+ years of research.Is used world-wide.
    7. 7. Determining Your True TypeHow you are energizedExtroversion IntroversionHow you take in informationSensing iNtuitionHow you make decisionsHow you approach your lifestyleFeelingThinkingJudging Perceiving
    8. 8. Your MBTI Type Letters from your report.iNtuition
    9. 9. • Expressive & social• Outgoing• Energized by people• Speaks, then thinks (thinks out loud)• Develops ideas by discussion• Easily distracted• Breadth of interest• Likes having people around• Prefers team-work• Quiet & reserved• Focused inwardly• Energized by ideas• Thinks, then speaks• Develops ideas by reflection• Can concentrate well• Depth of interest• Likes working alone• Prefers no interruptions
    10. 10. Determining Your True TypeHow you are energizedExtroversion IntroversionE or IWhich TYPE am I?
    11. 11. • Like using experience and standard ways to solve problems• Enjoy applying what they have already learned• Seldom make errors of fact; easily recall details• Concrete and factual• Like to do things with a practical bent• Like to present the details of their work first• Prefer continuation of what is, with fine tuning• Usually proceed step-by-step•Like solving new complex problems• Enjoy learning a new skill more than using it• Will follow their inspirations; use their sixth sense• May ignore or overlook facts• Like to do things with an innovative bent• Like to present an overview of their work first• Concerned with meanings and patterns
    12. 12. Determining Your True TypeHow you take in informationSensing iNtuitionS or NWhich TYPE am I?
    13. 13. • Uses logical analysis• Notices wrong reasoning• Objective• Fairness means treating equally• May hurt feelings (without knowing it)• Firm-minded• Concerned about being wrong• Seen as critical, logical, questioning• Makes impersonal decisions• Uses values to make decisions• Enjoys pleasing people• Soft-hearted• Fairness means treating individually• Tends to be sympathetic• Avoids telling unpleasant things• Seeks to maintain harmony• Considers the effects on people• Looks at underlying values & feelings
    14. 14. Determining Your True TypeHow you make decisions FeelingThinkingT or FWhich TYPE am I?
    15. 15. Tend to be curious andwelcome a new light onthings, situations orpeople1. Thrive on organization2. Methodical anddisciplined3. Decisive4. Like closure5. Prefer to make plans6. Like and needstructure/routines7. Make lists, keep lists,can find listsJUDGINGThrive on spontaneity
    16. 16. Determining Your True TypeHow you approach your lifestyleJudging PerceivingJ or PWhich TYPE am I?
    17. 17. Your MBTI Type Letters from your report.iNtuition
    19. 19. ISTJLife’s naturalorganizersISFJCommittedto getting thejob doneINFJAn inspiringleader andfollowerINTJLife’sindependentthinkersISTPJust do itISFPActionspeaks louderthan wordsINFPMaking lifekinder andgentlerINTPLife’sproblemsolversESTPMaking themost of themomentESFPLet’s makework funENFPPeople arethe productENTPProgress is theproductESTJLife’s naturaladministratorsESFJEveryone’strusted friendENFJSmooth-talkingpersuadersENTJLife’s naturalleadersHUMAN TYPE TABLE
    20. 20.  What clicked for you? How will you personally try to usethe MBTI knowledge at work?