Work Software Support Representative at Continuum Applied Technology / CORRIDOR Software
Industry Advertising / Marketing / PR
About Experienced Training & Technical Support Professional, who strives to improve company best practice processes and meet Customer Support challenges in a technology driven world.
- Committed to improving the "end-users" software experience
- Dedicated and passionate about customer satisfaction and success
- Strong analytical and problem-solving abilities
- Proven ability to ’listen’ and empathize with the customer
- Ability to communicate technical details to a non-technical audience
- Professional experience working with a wide variety of end-users (non-technical to extremely technical)
Specialties: Customer Satisfaction Survey analysis, Best Practice Development and Documentation, T...