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Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
Oxford global conference sep 2010
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Oxford global conference sep 2010

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8th Annual Pharma Technology & IT Congress, 15th & 16th September 2010, London

8th Annual Pharma Technology & IT Congress, 15th & 16th September 2010, London

Published in: Technology
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  • 1. Biology ELN Compliance 8th Annual Pharma Technology & IT Congress, 15th & 16th September 2010, London Joanna Mulgrew Biology Data Support, Materials & Data Management
  • 2. Contents • What is Compliance? • Why do we need it? • Measuring Compliance • Ensuring Compliance • Training and Support • Summary 2
  • 3. What is compliance? Noun (http://dictionary.reference.com) 1. The act of conforming, acquiescing, or yielding 2. a tendency to yield readily to others, esp. in a weak and subservient way 3. conformity; accordance: in compliance with orders 4. cooperation or obedience: Compliance with the law is expected of all To have compliance you have to have an ELN policy..... and use it 3
  • 4. Why do we need it? 4 • Intellectual Property –Capture the idea straight away –How and when an experiment was conducted • Business continuity –Colleague or project transitions –Much easier with good compliance
  • 5. So what’s really different about an ELN ? 5 Research Biology conforms to existing paper notebook guidelines, but now in an ELN it is much easier to check this.... May even be easier for the users !!! Using write up templates with required content Unique Ids to link data across systems Erm.... Not a lot
  • 6. Measuring Compliance • What should we measure? –Writing up the experiment –Publishing to a versioned PDF and storing in a secure digital archive –Dates when experiment was run/recorded/published and fully signed off 6
  • 7. Measuring Compliance contd... 7 • IDBS E-WorkBook Suite (V 8.1.1) • Query application database –SQL query packaged as a PipeLine Pilot Web Port protocol (Accelrys) - a simple end-user tool
  • 8. 8 How do you check content? •Standard write up and SOP templates •Quick “Drag and drop” for routine stuff •Use common syntax across ELN •Experiment witness to “police” •Supervisor “spot checks” - cf “paper” ELN world
  • 9. Ensuring Compliance 9 • Biologists = Chemists!! Log in first thing + write up everything in their ELN • ELN + signing working well before trying to enforce compliance ... • Gain user “buy in” by highlighting importance of compliance
  • 10. 10 Ensuring Compliance contd... • Design and support easy access to help and training materials • Engage a “Super User” in each area • Regular Support drop in sessions – F2F does matter
  • 11. Ensuring compliance • The power of “peer pressure” • Clear policy on data and document storage linked to ELN – mandatory training • Be inventive with what/how you publish from the ELN (SOPs, links to other data) 11
  • 12. Enterprise tools – simple 12 • Videos • OneNote Notebook • SharePoint Site • Wikis • Drop in sessions Use these to supplement “just in time” classroom sessions
  • 13. Training Sessions – different “flavours” 13 In House & External Trainers Introduction to E-Workbook Wiki updates Publishing ProblemsUsing Templates Spreadsheets Interactive sessions Group & 1-2-1
  • 14. Training Videos 14 • Used Camptasia/Jing • No longer than 1.5minutes –Split into small sections • Can be really basic –Most don’t even need a voice-over
  • 15. Training videos 15 •created by our IT intern •linked via internal wiki
  • 16. OneNote 16 • Fully searchable • Users leave feedback • Training and support areas • Community knowledge base • Passed to Central IT Helpdesk - Reduced local support burden
  • 17. “Super Users” 17 • Key Users in each group –On pilot –Interface with end users –Provide feedback and support • OneNote Notebook –Encourage use of errors/issue section
  • 18. SharePoint Main Site Easy to navigate User friendly 18
  • 19. SharePoint site 19 • End users/deployment team • SP link in E-mail signature • Hotdesk Calendar – key interactions – quick hands-on fixes or pass to HelpDesk • Capture requirements, enhancements and feedback
  • 20. • Document Storage • Support and Training –Post questions –Useful Links 20 SharePoint site contd...
  • 21. SharePoint Enhancements and Requirements • Share ideas with Global Team • Prioritised and discussed with vendor • 90% of requests were incorporated into product releases 21
  • 22. SharePoint – Support, Top Tips and Q’s • End Users check here to see if their issue is listed and a fix provided • Broken into simple Categories 22
  • 23. View previous questions: SharePoint – Questions 23
  • 24. SharePoint – Useful Links • Listed on main Sharepoint site –Vendor information/webinars –Training Materials –Useful Sites 24
  • 25. Internal Wiki - Pfizerpedia 25 • Global resource • Easily searchable • Link information and prevent replication –Useful for tracking –Catalogue of spreadsheet tools
  • 26. Summary • Don’t assume “If you build it, they will come......” • Use diverse, accessible training and support to engage the users – Enterprise tools !! • Use of the ELN is compulsory, but building the support community gains user buy-in – and therefore compliance 26
  • 27. Enterprise.... We have a problem 27
  • 28. And finally...The results 28 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 500 1000 1500 2000 2500 3000 3500 1 2 3 4 5 6 7 8 9 10 11 12 Experiments Saved and Signed Experiments Saved % Submitted % Signed
  • 29. Acknowledgements • Paul Driscoll • Nuzrul Haque • Damon Jellicoe • Phil Laflin • Jerry Lanfear • Tim McLellan • Natalie Paziena 29

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