Strategic HRM

Our personal journey
Where have we come from?
Where are we going to?
Who do you admire and what did they say or do to influence your beliefs about people?

Central Question
Can we manage on the basis of our personal preferences?
Or
Does the nature of the business dictate what we must do?

What is the logic?
Begin from the top
Decide what the organization will achieve
Decide how the organization will achieve this goal
Align all our activities to achieve the goal

Example: HRM in Hotels
Short term sales instability
Employ people from the secondary labour market very quickly
Supervise them well

General Questions to design HRM
Where do we get our revenue and what is the pattern?
What drives demand for labour? Is the relationship between ‘sales demand’ and ‘labour demand’ mediated by technology, for example?
What kind of internal labour market do we want?
What HR processes do we need to create this internal labour market?

Discussion
What business are you in and where do you get your revenue?
How is sales demand related to labour demand?
When do we need people and how can we ensure that we have the people we need?

Next: Begin to refine the questions
Who are our competitors?
How do our competitors affect our business?
How do our competitors affect our HR?

Jo Jordan
Psychologist & Director of Rooi Limited
Ventures in Entrepreneurial Intelligence

Strategic HRM - Simply

by Jo Jordan

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