03 What is the aim
of UX Design?
“It doesn’t matter if you used a device
hundred times successfully - you will
remember the unsuccessful attempt.”
04 How does it relate
to Graphic Design?
→→graphic→design→is→an→integral→part→of→the→→→ → →
“A picture is worth a thousand words.
An interface is worth a thousand
05 What does make
a design successful?
“People think it’s this veneer -- that the
designers are handed this box and
told, ‘Make it look good!’ That’s not what
we think design is. It’s not just what it
looks like and feels like.
Design is how it works.”
→→but→good→design→is→about→good→user→→ → → → →
“Appearance has a strong impact on
functionality: An application that
appears cluttered or illogical is hard to
understand and use.”
“The phone has some features (such as ringtones) where
the manual doesn’t tell you how to set them. I had to
contact their helpline, only to find out that the settings are
hidden behind a screwed-on panel.
There are speed dial buttons, but you can see from
the picture of the phone that there isn’t a place beside
the buttons to write names (they are 5mm apart). This
phone seems to me to have poor usability overall.
I wouldn’t buy it again. In fact, I’m shopping for
a replacement, and I’ve only had this about 2 months.”
What do I think
is wrong from the
point of view?
“Good design is also an act of commu-
nication between the designer and the
user, except that all the communication
has to come about by the appearance of
the device itself.
The device must explain itself.”
“A great user interface follows human
interface design principles that are
based on the way people—users—think
and work, not on the capabilities of
17 Most important
thing I have learned