![Jim Kieffer<br />1857 Ringwalt Street ▪ Pittsburgh, PA 15216<br />Jimkieffer57@gmail.com ▪ (M) 412-527-5930<br />OBJECTIVE<br />To obtain an entry-level IT Technician or Help Desk position to utilize my technical and troubleshooting skills.<br />HIGHLIGHTS OF QUALIFICATIONS<br />CompTIA A+ Certified<br />CompTIA Network+ Certified<br />,[object Object],EDUCATION<br />New Horizons Computer Learning Center, Pittsburgh, PA<br />Diploma, Microsoft Technical Support & Certified Help Desk Analyst<br />Relevant courses: CompTIA A+ Essentials and Practical Applications. CompTIA Network +<br />Office 2007 <br /> <br />QUALIFICATIONS<br />Technical<br />Troubleshoot, resolve and repair hardware and software problems; provide and/or suggest preventive maintenance and security best practices to ensure that systems are running optimally.<br />Assess customers needs and determine most cost-effective solutions; ability to build a customized personal computer system based on customer needs. <br />,[object Object], troubleshoot PC problems.<br />Problem Solving <br />,[object Object]](https://image.slidesharecdn.com/jimkiefferresume-12979127330777-phpapp02/85/jim-k-ieffer-resume-1-320.jpg)
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