Equality & Diversity Training ~ Sweet TLC Ltd
Upcoming SlideShare
Loading in...5
×
 

Equality & Diversity Training ~ Sweet TLC Ltd

on

  • 1,929 views

An example of our Diversity training - do get in touch re your own requirements.

An example of our Diversity training - do get in touch re your own requirements.
Many Thanks,
Sweet TLC Ltd

Statistics

Views

Total Views
1,929
Views on SlideShare
1,929
Embed Views
0

Actions

Likes
0
Downloads
27
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Equality & Diversity Training ~ Sweet TLC Ltd Equality & Diversity Training ~ Sweet TLC Ltd Document Transcript

  • Delivering Equality, Cultural Diversity, Faith and Diversity Management Training Sweet Training Learning Consultancy is a dynamic, imaginative, committed, professional and focused organisation with a wealth of experience of working in the Private, Public, Charitable, Supported Housing, Voluntary and Social Enterprise sectors. If you require a fully comprehensive list of our Leadership, Management and Organisational Development Training and Consultancy Services then do contact us:: info@sweet-tlc.co.uk Contents Page Our training ethos 1 What is included with our training 2 Examples of course outlines 3-4 Examples of methodology 5-6 Sweet Diversity & Equality Trainers 7 Schedule of Rates 8 Recent & Current Clients 8 South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 0 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Our Training Ethos • We are committed to promoting anti-discriminatory practice in training. This commitment has enabled us to develop strategies and ways of working that remove barriers to learning and encourage inclusion. We use participatory approaches, encouraging people to draw on their experience to develop their own and each other's learning. Sweet trainers are skilled in allowing learners to discover their own internal barriers that prevent their personal and continuous development as managers. • We deliver training in varied ways to ensure the engagement of all including; icebreakers, energisers and quizzes while our case studies, role plays and scenarios are always up-to-date and relevant to the topic. • We enable people to use theory to inform practice. When presentations are given they are short, relevant and evidence based. Participants are always given opportunities to reflect on new information and apply it to their own experience and workplace. • Each course involves learners setting immediate and medium-term individual SMART goals to take back to the workplace. These can then monitored by his/her line manager. • The recognition of the diversity of backgrounds, differing learning styles (activist/theorist/ reflector/pragmatist) and individual preference for small or large group activity runs through all of our courses. Honey and Mumford's Learning Styles Reflector Theorist Pragmatist Activist South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 1 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Our Diversity & Equality training services include as standard:  Preparation of course outlines  Designing and delivering each course in agreement with the client; preparation of handbooks, handouts and templates as necessary (including Large Print format if required)  All materials make use of plain language, san serif fonts and contain minimum jargon content  Copies of PowerPoint slides and additional material generated during the course are forwarded to each learner for their reference Evaluation of each course is gathered from the learners and is provided to the course commissioner in writing. We believe it important that learning is followed up in the workplace. At an agreed time we contact organisations to evaluate the effectiveness of our training. South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 2 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Examples of Diversity and Equality courses delivered Example 1: Cultural Diversity and Religious Belief Aim:  To stimulate and equip staff for ongoing individual and team development of Intercultural sensitivity and skills. Objectives:  How to deal with unfamiliar names  Learn what the Race Relations (Amendment ) Act 2000 means to your organisation  To provide a supportive forum where participants can express their beliefs, understanding and questions around different cultural issues  Learn how to win confidence, establish rapport and concordance with treatment among BME clients/customers and avoid misunderstanding in communications  How to ensure that all service delivery for a culturally diverse population is user-friendly and results in demonstrably full equality of outcomes in access and treatment Outcomes: Our training programme will compliment the effectiveness of the organisation’s own HR policies and procedures and performance management system. We aim to achieve the following outcomes: • Having managers and staff who value cultural diversity in customer service • Having a more supportive culture where individuals feel they can express and explore their belief-systems, understanding and questions around different cultural issues • Creating a continuing cultural shift towards one where teams see cultural diversity as valued sources of enrichment for all • Improved organisational performance in terms of expanding circles of influence across communities • Creating a more welcoming and supportive environment for existing and future BME staff • Having administrative teams that have a more directed and strategic focus towards community inclusion within the organisation’s operations South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 3 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Example 2: Diversity Management & Equal Opportunities 1. Course aims, objectives and outcomes Aim:  To identify steps to ensure your workplace is welcoming, inclusive and increasingly representative of different cultures. To explore attitudes and systems in the workplace e.g. ‘Valuing Individuals and Managing Diversity’, and how it is possible to aim for a culturally inclusive workforce and also be an equal opportunities employer. Objectives: For course participants to be able to:  Identify and define the difference between of Equality and Diversity  Identify the benefits of aiming for an increasingly diverse workforce  Deal with prejudice, stereotyping and labelling  Put in place an Equalities and Diversity Strategy for their team/department Outcomes: Our training programme will compliment the effectiveness of the organisation’s own HR policies and procedures, performance management system and Diversity Targets. We aim to achieve the following outcomes:  Organisation on track to meet diversity targets  Improved working relations with equalities communities  Improved recruitment practices for new staff  Improved workforce diversity  Increased numbers of staff who are capable of recognising and challenging cultural stereotyping and bias South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 4 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Examples of methodology used Methodology Example 1: Exploring the cultural backgrounds of individual participants Slide: Participants working in pairs, an exercise used early in the course as a ice-breaker. Followed by a general discussion of the importance (or otherwise) and cultural significance of all our names. Exercise 1 ~ 30 minutes total Dealing with unfamiliar names: Discussion of culturally different naming systems; of best practice for handling spelling problems and pronunciation difficulties. Working in pairs: 1. each pair will discuss their names 2. each individual should tell their partner the meaning of his/her name, who gave it to them, how to spell it, whether they like it or not,etc 3. the whole group will reconvene and introduce each other. 7 South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 5 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Appendix 2g continued Method Example 2: The Diversity Wheel Diagram (presented in slide form and included in the Handbook) showing: (i) Those elements of an individual that: - cannot be altered by them - can change but are core to a person - are life experiences that make us different from each other (ii) Factors that make society unequal South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 6 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Schedule of Rates Daily rates for training delivery  £500 for up to 15 learners (one trainer).  £800 for over 15 learners (one trainer and one facilitator) Recent and current clients Include Walsall Council: Preferred deliverer of Equality & Diversity training to all staff South Gloucestershire CVS: Delivering Diversity training to Not-for-Profit Organisations Freeways Trust, Bristol: Delivering a programme of Diversity Management training to all managers and assistant managers across the West of England Hanover Trust (AtHome): Delivering a programme of Cultural Awarness training for all their managers across the UK Environment Agency: Co-ordinating an open access Cultural Awareness workshop for managers and staff Connexions: Facilitating a series of half-day Cultural Awarness workshops for staff South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 7 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504
  • Sweet Diversity & Equality Trainers Jim McNeill Jim has long had hands-on experience in the Business, Arts, Public and Voluntary Sectors. After running his own catering businesses in the 1970s he moved to Bristol in order to focus on his writing and performing. During this time he was also employed by Bristol Social Services Department, where he worked with adults with learning difficulties. Between1999–2002 Jim was Horticultural Trainer developing opportunities in horticulture for people with learning difficulties, individuals with mental health issues and the numerous happy volunteers who gained invaluable experience at the City Farm. In 2002 he was appointed Director of Volunteering Bristol. Jim has a 100% successful record of fundraising and partnership initiatives and is highly experienced at policy development and strategic planning. He has developed and delivered successful training courses throughout his career, most recently for the voluntary sector in the Greater Bristol area as well as providing 1:1 Personal Development and Time Management programmes for Senior Managers. He is an Associate Member of the Chartered Institute of Personnel and Development. Jim continues to combine his love of the arts in a semi-professional capacity and is a respected social historian. Latif Ismail Latif is a trainer, business advisor, occasional broadcaster and freelance consultant. He has worked with various organisations including the National Crime Squad, Avon & Somerset Constabulary, East Bristol Youth Housing, Hanover AtHome, Home Office, BBC Bristol, ITV West and Channel4/More4. Previously he has worked as a Service Development Officer with Refugee Action. Latif speaks English, Arabic & Somali. Colin Dyson Colin has 15 years of experience working in or managing Day Centres, hostels, prisons and supported housing. He has run his own training and consultancy company over the last seven years and has worked with a broad range of organisations across the homeless and supported housing sector developing working practise and standards. As well as experience as an operational manager in the Social Care sector, Colin’s training is underpinned by a considerable body a technical knowledge in the delivery of learning to adults obtained thorough study for a Post Graduate Diploma in Adult and Continuing Education. Colin has developed particular training experience in promoting service user participation, assessment skills, evaluation skills and the management of risk, but is constantly developing new courses to respond to the developing needs of Social Care providers. South West Office: The Old Co-op, 38/5 Chelsea Road, Easton, Bristol BS5 6AF Page 8 of 8 South East Office: 18 Castlefields, Istead Rise, Northfleet, Kent DA13 9EJ mobile: 07796 990 220 email: info@sweet-tlc.co.uk web: www.sweet-tlc.co.uk Reg Co No: 5666504