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Vip Program by Proforma Amplified

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Give your customers what they want...

Give your customers what they want...


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Transcript

  • 1. Your Personal Assistance
  • 2. Be Remembered People’s response to traditional marketing mediums are rapidly changing…
  • 3. It’s Time For New Strategies Today’s challenging economic times require companies to spend their marketing dollars more effectively
  • 4. Human Interaction Is In Demand Companies now feature marketing campaigns built around the concept of “social networking”
  • 5. Consumers Are Demanding WE WANT… WE NEED…
  • 6. Consumers Want to Feel Special
  • 7. Make Everyone Happy How Do You Satisfy the Needs of Every Consumer? Give Them What They Want!
  • 8. What Is Branded Personal Assistance?   LIVE 24/7 cell phone based personal assistance service, branded in your name.   Gives personalized service to clients, prospects, members and/or employees.   They contact YOUR Personal Assistants for anything at anytime from anywhere.
  • 9. A Custom Designed Gift Our creative team designs the VIP Card to your exact specifications.
  • 10. Greeting Cards Customized greeting cards help explain and deliver the program more effectively
  • 11. Recipient Calls… Card backs provide simple calling instructions, suggestions and the toll free number
  • 12. Every Caller is Greeted by Name and Hears Your Custom Greeting* “Hello Mr. Hanika, Thank you for calling The Proforma Amplified Personal Assistant. This is Amanda. How may I assist you?” *Greetings can be instantly changed using our secure website
  • 13. Anything Else you Can Imagine •  Directory Assistance •  Weather Forecasts •  Driving Directions •  City Guide •  Travel Arrangements •  Flight Info •  Dining Suggestions •  Tee Times •  Dining Reservations •  Event Tickets  •  Online Shopping •  Entertainment Guide •  Price Comparisons •  Movie Times/Reviews •  Product Reviews •  Stock Quotes •  Appointment •  Homework Help Reminders •  General Trivia •  Emergency Assistance Anything, Anytime, Anywhere!
  • 14. No Limitation, Only Imagination We Also Perform Tasks… “Please call my 2:00 “My Uncle just passed away appointment and tell and wanted to be cremated them that I am running 15 and placed in a John Deere minutes late. Text me the cookie jar. Can you find me confirmation.” one.” “We are at Universal Studios. Tickets are really expensive but they have online specials. Please purchase 6 two-day passes using my credit card and text me the “I have boarded Delta confirmation number.” “My wife and I are going to Italy Flight 623 and left my for our 25th anniversary. Can briefcase in the terminal. you arrange for an artist to Please find it and have it paint a portrait of us while we sent to my destination.” are in Venice.”
  • 15. Every Call Is Concluded With Your Custom Closing Message* “Thank you for calling “Your Company Name” where service and customer satisfaction is our number one goal. *Closings can be instantly changed using our secure website
  • 16. Information Can Be Delivered Back To Caller In Several Ways While on the phone A Return Phone Call Email Your Company Personal Text Message Assistance Answer
  • 17. A Constant Reminder When you gift VIP Personal Assistance Cards, you are actually giving 3 gifts in one: A mini billboard Your Branded that is kept in VIP Personal the recipients’ Assistance wallet or purse
  • 18. Demographics “People Helping People” transcends all demographics. Everyone Needs Help With Something! Seniors Executives “Super Moms” Teenagers Children
  • 19. You Don’t Only Influence the Recipient According to a survey of 100,000 callers of calls made in the presence of others were done on speakerphone
  • 20. What About the iPhone and Blackberry? Top 5 Reasons a Personal Assistant Beats a Smart Phone: #5 We have access to subscription-only resources Consumer Reports, Public Data, Hoovers, Monster, 6 Medical Journals #4 Difficult to do meaningful research using a smart phone #3 Increasingly illegal to search on a phone while driving Phone usage while driving is now #1 cause of death among teens #2 Phones can’t perform actual tasks like a human can Price comparisons, reservations, travel, call on your behalf, emergency help, etc.
  • 21. Optional Benefits We offer several enhancements to increase the value of your programs Every VIP card can also include a complimentary $25.00 Restaurant.com Dining Gift Certificate that is valid at over 10,000 nationwide restaurants. We can enhance the feeling of safety and security for the VIP card recipient by allowing our personal assistants to see a caller’s location when they call. Cards can also provide 4 roadside assistance calls per year, with up to a $100.00 benefit for each incident.
  • 22. A Few Facts…   All Personal Assistants are company hired, trained and operate in the Dallas call center.   Accessed by phone or email from anywhere in the world.   Services available in English, Spanish and French.   Cards carry any denomination of minutes of personal assistance.   Average call time is 1 minute 48 seconds per query.   Callers are allowed an additional courtesy call after minutes expire.   The personal assistance benefit can be used over an entire year.   Recipients are referred back to YOUR company for another card when their minutes run out.   Caller information is NEVER tracked or shared.
  • 23. What Do All These Companies Have In Common? They All Have Personal Assistance Programs
  • 24. Custom Programs We will customize a program to your exact specifications and budget Contact: jim.hanika@proforma.com or call 313.821.4143