User centered-design process

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This would be small introduction of user centered design process

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User centered-design process

  1. 1. IntroductionUSER CENTERED DESIGN
  2. 2. Do you want to DESIGN A SYSTEM which considers... An organizations business Users needs, limitations objectives and goals and preferences Organization gets benefits User will like it
  3. 3. We all want, that is, just to SATISFY THE USERS User’s Satisfaction = Organization’s Benefit
  4. 4. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable
  5. 5. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable- BADLY DESIGNED NAVIGATION (Difficult to use, user get lost in between)
  6. 6. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable- BADLY DESIGNED NAVIGATION (Difficult to use, user get lost in between)- POORLY DESIGNED CONTENT STRUCTURE (Hard to read information)
  7. 7. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable- BADLY DESIGNED NAVIGATION (Difficult to use, user get lost in between)- POORLY DESIGNED CONTENT STRUCTURE (Hard to read information)- INCONSISTANCY THROUGH-OUT ALL PAGES (Get lost in between)
  8. 8. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable- BADLY DESIGNED NAVIGATION (Difficult to use, user get lost in between)- POORLY DESIGNED CONTENT STRUCTURE (Hard to read information)- INCONSISTANCY THROUGH-OUT ALL PAGES (Get lost in between)- POOR/DULL CONTENT, SEEMS NOT RELEVANT TO THE SERVICES (Doesn’t answer user’s questions, what user can do on the site)
  9. 9. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable- BADLY DESIGNED NAVIGATION (Difficult to use, user get lost in between)- POORLY DESIGNED CONTENT STRUCTURE (Hard to read information)- INCONSISTANCY THROUGH-OUT ALL PAGES (Get lost in between)- POOR/DULL CONTENT, SEEMS NOT RELEVANT TO THE SERVICES (Doesn’t answer user’s questions, what user can do on the site)- SLOW LOADING PAGE (User have to wait till the content loads on the page to perform the action)
  10. 10. So lets go back and analyze, what are the major aspectsthat makes our system ineffective, incapable- BADLY DESIGNED NAVIGATION (Difficult to use, user get lost in between)- POORLY DESIGNED CONTENT STRUCTURE (Hard to read information)- INCONSISTANCY THROUGH-OUT ALL PAGES (Get lost in between)- POOR/DULL CONTENT, SEEMS NOT RELEVANT TO THE SERVICES (Doesn’t answer user’s questions, what user can do on the site)- SLOW LOADING PAGE (User have to wait till the content loads on the page to perform the action)- UNPROFESSIONALLY DESIGN (Icons, typography, colors, images etc.)
  11. 11. Because we use STARTWATERFALL SOFTWARE DEVELOPMENTlife cycle model DESIGN DEVELOPMENT TESTING NO DESIGN ERRORS ERRORS YES END
  12. 12. Because we use STARTWATERFALL SOFTWARE DEVELOPMENTlife cycle model DESIGN OPMENT Missing USER STING DESIGN ERRORS ERRORS YES END
  13. 13. USER is the one - We design and develop for - We want to satisfy - We get benefits from
  14. 14. so HOW do we design a system that fits into... Organization’s objectives and goals Users Expectations
  15. 15. USER CENTERED DESIGNUser-centered design (UCD) is an approach for employing usability.It is a structured product development methodology that involves usersThroughout all stages of Web site development, in order to create a systemthat meets users needs. - usability.gov
  16. 16. STARTUSER CENTERED DESIGN process PLANNING Analysis TEST Analysis Evaluate Implement RESEARCH Evaluate Implement Development Team with Users Analysis Analysis DESIGN Evaluate Implement ANALYZE Evaluate Implement
  17. 17. SCOPE What are you developing? What is the system going to cover? What the users goals are? AUDIENCES Who are the major groups you want the site to serve? OBJECTIVES What goals should the system help your agency or organization to meet?PLANNING
  18. 18. Who are the users? What’s their tasks and goals are? What are marketing & branding goals? What influence user to use the system? Which tasks are critical, important? What is users environment?PLANNING RESEARCH
  19. 19. How user perform the task and how long will it take? How do user want to use the system? How easy user can use the system without any error? What mental model user use to use the systemPLANNING RESEARCH ANALYZE
  20. 20. User will like this color combination? How can we put branding elements into design? How easy we can make the system structure? Have we use consistency through-out the system? Have we used relevant content?PLANNING RESEARCH ANALYZE DESIGN
  21. 21. Is the navigation easy to access? How is the speed of the system? User found the system interesting? User could perform the task that he want to perform? Is user satisfied? Does user find consistency in the system?NNING RESEARCH ANALYZE DESIGN EVALUATE
  22. 22. Why should we follow UCD process... 100 90 LAUNCH SYSTEM 80 Cost of making changes 70 60 TESTING 50 40 30 DEVELOPMENT 20 10 DESIGN 0 Time
  23. 23. BENEFITS of UCD processUSER Achieve their goals easily and effectively Enjoy the interaction with the system Satisfied instead of frustrated Increase trust to use the system again ORGANIZATION Reduce development cost and time Reduce training cost and time Reduce support cost and time Reduce maintenance cost and time Increase traffic / user’s interest Increase product’s sale and revenue Attract new customers Retain existing customers
  24. 24. Appreciate YOUR COMMENTS below…

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