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PTC Presentation showing an airlines journey to digital manuals

PTC Presentation showing an airlines journey to digital manuals

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Abx Air Abx Air Presentation Transcript

  • AN AIRLINES JOURNEY TO DIGITAL MANUALS Jim Guy ABX Air Inc.
  • Overview
    • Transitions
      • Hardcopy, Microfilm, AirGTI, Web PDF, JETView (SGML/XML/XHTML)
    • Content
      • Aircraft Manuals, Policy/Procedure Manuals, Air Transportation Oversight System (ATOS)
    • Technology
      • SGML/XML – ArborText Tools
      • MS Basic Programming to OmniMark
    • Fleet
      • B767-200 Single Model to Multiple Models
  • Decision Time
    • Initial Decisions
      • 1996 – Induction of first B767-200
        • Conversion of a passenger aircraft to a cargo configuration (PC Modification).
        • Determined the content requirements.
        • Determined the media Standard Generalized Markup Language (SGML).
        • Decide on software to manipulate SGML.
        • Build a business practice to edit SGML content.
  • Decision Time
    • Editing/Viewing Decisions
      • Selected ArborText for SGML editing.
      • Design Doctype Screen FOSI with Architect.
      • Train personnel in use of the ArborText tools.
      • SGML instance burst with Basic Programming
      • Edit individual fragments with ArborText Adept Editor.
      • Rebuild SGML instance with Basic programming.
      • Create “graphic entity list” with basic programming
      • Validate assembled SGML document with OmniMark.
      • Used Jouve Data Managements’ AirGTI viewer.
  • PRODUCTION OF AIRCRAFT MANUALS
    • 1998 – Produced first Suite of manuals (AMM, FIM, & AIPC) for the maintenance of 25 B767-281 aircraft.
    • 1999 - Converted DC8 & DC9 microfilm manuals to SGML documents (AMM & IPC).
    • 2000 – Added 4 B767-231 and one B767-205 aircraft to the fleet and incorporated in the Suite of aircraft manuals.
      • This required the merging of 3 copies of each the AMM, FIM, & AIPC.
  • DEVELOPMENT OF INTRANET PUBLICATIONS
    • 2002 – Developed an Intranet site in ABX Air, posted Policy/Procedure Manuals in PDF format.
      • Discovered very quickly that the PDF formatted documents were slow to open at the client’s computer.
    • 2003 – Started exploring XML conversion of aircraft as well as Airline Policy/Procedure Manuals. Using ArborText Interchange product proved the concept of converting FrameMaker documents to XML.
  • GROWTH BRINGS CHANGES
    • 2004 – Discovered the Basic Programming and SED scripting were creating anomalies in the SGML documentation.
      • Created OmniMark programming to not only parse the SGML but prepare, split, validate, quality check content, assemble, and create graphic entity listings.
    • 2005 – Shared in the ArborText Users Convention in Disney World the use of Interchange to convert FrameMaker to XML.
    • 2006 – ABX Air purchased 12 each B767-232 aircraft and converted them to the Special Freighter SF configuration.
  • GROWTH BRINGS CHANGE
    • Late 2006 - ABX Air moved forward with the Stilo Corporation in development of a Microsoft Internet Explorer based viewer for the aircraft manuals, and airline Policy/Procedure manuals.
    • 2007 – ABX Air added a B767-223 aircraft also converted to the SF modification.
      • Alpha and beta tested the IE based viewer named JETView (Just Enough Technology).
    • 2008 – Now with 5 different B767-200 models in the fleet ABX Air has the largest fleet of these aircraft in the world. ABX Air develops an interface with the XML documents for ATOS compliance management.
  • LESSONS LEARNED
    • Selection of software took research in determining which was the most user friendly for writers to use.
    • The decision to use digital manuals for aircraft maintenance was for the good of the airline rather than economically justified.
    • Document Management System not required until 6 models of aircraft were acquired. The documents were easily controlled in a directory structure.
    • MS Basic routines have a limitation when manipulating SGML or XML documents.
  • ABX AIR IN DIGITAL MANUALS
    • Demo of JETView
    • Questions?