LifeSecure Multi life ltc-handbook_ca
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Table of Contents
PAGE
I.
THE LIFESECURE OM TM ONE-FOR-MANY LTC PLAN

Simplified Issue Eligibility And Underwriting

Group Qualification For Simplified Issue Underwriting

Rates And Discounts

Enrollment Options: Voluntary, Core/Buy-Up or Carve-Out

Qualification Guidelines – Illustration
1-3
II.
GUIDELINES FOR ASSOCIATIONS AND OTHER NON-EMPLOYER GROUPS
4
III.
EMPLOYER PROSPECTING CONSIDERATIONS
5-6
IV.
MULTI-LIFE PROPOSAL TOOL
7
V.
EMPLOYER PRE-QUALIFICATION
8
VI.
TAX INCENTIVES
9
VII.
SAMPLE COMMUNICATIONS SCHEDULE
10
VIII.
AGENT & CONSUMER MULTI-LIFE MATERIALS
11-14
LS-0385

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  • 1. LifeSecure Insurance CompanyMulti-life LTC Agent HandbookCaliforniaFor Agent Use Only.Not for Solicitation Purposes. LS-0385 CA 11/12
  • 2. Table of Contents PAGE I. THE LIFESECURE OM ONE-FOR-MANY LTC PLAN 1-3 TM • Simplified Issue Eligibility And Underwriting • Group Qualification For Simplified Issue Underwriting • Rates And Discounts • Enrollment Options: Voluntary, Core/Buy-Up or Carve-Out • Qualification Guidelines – Illustration II. GUIDELINES FOR ASSOCIATIONS AND OTHER NON-EMPLOYER GROUPS 4 III. EMPLOYER PROSPECTING CONSIDERATIONS 5-6 IV. MULTI-LIFE PROPOSAL TOOL 7 V. EMPLOYER PRE-QUALIFICATION 8 VI. TAX INCENTIVES 9 VII. SAMPLE COMMUNICATIONS SCHEDULE 10 VIII. AGENT & CONSUMER MULTI-LIFE MATERIALS 11-14LS-0385 CA 01/12
  • 3. I.  The LifeSecure OM TM One-for-Many LTC PlanSimplified Issue Eligibility and Underwriting • Eligibility: − W-2 Employees ages 18 through 68 actively-at-work at least 20 hours per week − Spouses/Registered Domestic Partners (RDP) of eligible Employees, ages 18 through 68, ONLY WHEN the employer is contributing toward spouse’s/RDP’s premium • Coverage Limits: − Benefit Bank amounts from $75,000 to $400,000 – allowing a Maximum Monthly Benefit up to $12,000 • Simplified Issue Health Questions: Note: If applicant answers “Yes” to any part of any question below, coverage will be declined. Questions may vary by state. 1. Within the past 12 months, have you resided in or been advised by a healthcare professional to enter: • Nursing Home • Residential Care Facility • Other Type of Long Term Care Facility 2. Within the past 12 months, have you used or been advised by a healthcare professional to use: • Home Health Care services • Adult Day Care services 3. Do you currently use the following: • Walker • Quad Cane • Motorized Scooter • Hospital Bed • Dialysis • Oxygen Equipment • Wheelchair 4. Do you currently require human assistance in order to perform any of the following activities: Bathing, Dressing, Eating, Getting in and out of a bed or chair, Walking, Using the toilet, Managing bowel or bladder control 5. Do you have or have you ever been diagnosed or treated by a healthcare professional as having any of the following: • Amyotrophic Lateral Sclerosis (ALS, also called • Type 1 (Juvenile) Diabetes Lou Gehrig’s Disease) • Diabetes – treated or controlled with insulin • Systemic Lupus Disease for greater than 15 years • Alzheimer’s Disease • Diabetes – treated or controlled with • Dementia greater than 49 units of insulin per day • Senility • A Transient Ischemic Attack (TIA) within the • Mental Retardation last 2 years • Psychosis • Multiple Transient Ischemic Attacks (TIA) • Stroke (CVA) within the past 5 years within the past 5 years • Multiple Sclerosis (MS) • Chronic Kidney Disease • Muscular Dystrophy • Chronic Renal Disease • Parkinson’s Disease • Huntington’s Chorea • Acquired Immune Deficiency Syndrome (AIDS) • Cirrhosis of the Liver • AIDS Related Complex (ARC) • Organ Transplant • Positive HIV Test • Amputation due to disease (not accidental) • Metastatic Cancer 1 LS-0385 CA 11/12
  • 4. Group Qualification for Simplified Issue Underwriting • 3 Employer-paid Employees; or 10 Employer-paid Employees + Spouses/Registered Domestic Partners • Voluntary “Employee-Pay-All” available for pre-qualified groups with 75 or more EmployeesRates and Discounts • All employer groups that qualify for the Multi-life OM (One-for-Many) Program will receive LifeSecure’s Multi-life Rates (a single rate class). All applicants will receive Multi-life Rates, regardless of their level of underwriting. • All individuals receiving an Employer Contribution toward premium will receive a 5% Employer-Contribution Discount from the Multi-life Rates.  (Note: The Minimum Employer Contribution = $10 or 10% per member, per month.) • The Multi-life Rates extend to the applicant’s family members; however, such individuals would not qualify for Simpli- fied Issue Underwriting.Enrollment Options • Voluntary = Employee-pay-all • Core/Buy-up = Employer pays full premium for a core plan design.  If an employee wishes to apply for and purchase a richer plan design, the employer will automatically deduct the additional premium from the employee’s paycheck. Note: The “To-Age-65” premium payment option is not available for core/buy-ups. • Carve-out = Employer pays all or a portion of the premium for employees or executives (or other defined class).LS-0385 CA 11/12 2
  • 5. LifeSecure OM TM – Multi-life Program Qualification Guidelines for Simplified Issue Underwriting Eligibility and Participation Premium Source Rate Class Standard Requirement (Employer Contribution Required) ≥ 3 covered Employees 3 – 74 Employees OR Multi-life Rates with 5% Employer-contribution Employer-paid 1 Simplified Issue 2 For Spouses to also qualify for Discount (applicable only (required) (required) Simplified Issue: to individuals receiving ≥ 10 Employer-paid Employees and Employer contributions) Spouses combined must be covered within initial 90 day offer period Remaining Employee and Spouse population may also apply, but with Full Underwriting. Such applicants will qualify for Multi-life Rates without the Employer-contribution Discount. Groups with 3 to 74 eligible employees require Employer contribution for at least 3 employees. Underwriting Eligibility and Participation Premium Source Rate Class Standard Requirement (No Employer Contribution Required) 75 or More Employees Employee-paid Simplified Issue 2 No required minimum participation 3 Multi-life Rates No required minimum for Employees only Multi-life Rates with 5% For Spouses to also qualify for Employer-contribution Employer-paid Simplified Issue 2 Simplified Issue: Discount (applicable only (NOT required) ≥ 10 Employer-paid Employees and to individuals receiving Spouses combined must be covered Employer contributions) within initial 90 day offer period Groups with 75 or more employees do not require Employer contribution. A 100% voluntary setup is allowed. 1 For groups with fewer than 75 eligible employees, an employer premium contribution is required. The minimum employer premium contribution is ≥ $10 per paid employee per month, or at least 10% of premium per paid employee. 2 Simplified Issue underwriting is available to actively-at-work employees (and employer-paid spouses), through age 68, applying for a Lifetime Benefit Amount of ≤ $400,000 during the initial 90 day offer period, or within 90 days of an eligible employee’s date of hire. Applicants who fall outside of these parameters must complete all sections of the Multi-life application (i.e., full underwriting). Actively-at-work is defined as being at one’s usual place of employment for a minimum of 20 hours per week. The actively-at-work requirement does not apply to Spouses; however, the Employee must also apply for the Spouse to be eligible for Simplified Issue underwriting. 3 For groups with ≥ 75 eligible employees, a minimum of 10 submitted applications is required during the initial offer period in order for the group to retain Simplified Issue availability. If 10 or more applications are not submitted, the offer of Simplified Issue underwriting will be removed for new hire Employees on an ongoing basis. However, the original applicants will still qualify for Simplified Issue underwriting. Note: Spouses, family members, retirees and retirees’ spouses also eligible to apply for coverage within a qualified multi-life case. Multi-life Rates will be applicable. These non-employee eligible individuals must complete all sections of the Multi-life applica- tion (i.e., full underwriting), with the exception of Employer-paid spouses of employees who may qualify for Simplified Issue as outlined above. All references to Spouses include Registered Domestic Partners. 3 LS-0385 CA 11/12
  • 6. II. Guidelines for Associations and Other Non-Employer GroupsAssociations and other non-employer groups (e.g. credit union members, unions) do NOT qualify for the LifeSecure OMMulti-life Program. • These groups default to the LifeSecure ‘Individual’ (non-Multi-life) offering.  The individual application and individual rates are used, including availability of all three rate classes (preferred, standard and select). • A 5% Association Discount is available to qualifying associations or other qualified types of non-employer groups. The discount would apply to all three rate classes. • A qualifying association or other non-employer group must: 1) exist for purposes other than obtaining insurance; 2) have an active membership of at least 200 members; and 3) have by-laws in place for its organization. • A commission reduction factor of 0.90 1st year and 0.85 years 2+ will apply to associations and non-employer groups which have the 5% Association Discount. Note: All Associations and Non-Employer Groups must be reviewed and pre-approved by LifeSecure on a case-by-case basis.LS-0385 CA 11/12 4
  • 7. III. Employer Prospecting Considerations Certain employer traits can be strong predictors of a successful Long Term Care (LTC) enrollment campaign. Such characteristics,as outlined below, tend to relate to a higher likelihood for better-than-average participation rates among the employee popu-lation. However, some of the characteristics become less relevant when the employer agrees to contribute toward the LTCpremium. Use this list as a general guide when prospecting for the most appropriate employer clients.Average AgeLook for an average age of the employee population of 40 years old or higher.Average IncomeLook for an average salary of the employee population of $45,000 or higher, which is not too skewed by a concentration ofhighly compensated executives. You may want to remove the top two or three salaries within the group when calculating theaverage salary.Type of IndustryGenerally, the following industry types will experience better than average enrollment participation when LTC insurance isoffered on a voluntary basis:  Publishing, Printing  Technology  Communications (Radio, TV, Cable)  Banking  Financial Services  Securities Brokers, Investment Firms  Insurance Companies  Insurance Agents, Brokers, Service  Advertising  Medical (Hospitals, Doctors, Home Care)  Legal Services  Education – Schools, Colleges  Management, Research, Consulting ServicesHowever, many types of businesses can be a great place to offer LTC insurance. The mix of employee demographics,company culture, as well as the visible level of commitment and endorsement from the employer can also be strong predictorsof success.Current Benefits ProgramA rich program of employee benefits and strong employer contributions to programs such as medical coverage and retire-ment plans may provide insights into the availability of employee income for voluntary benefits. A rich benefits program alsospeaks to the level of employer commitment  to its employees. Additionally, high participation rates in other voluntary benefits– such as 30% or more participation in voluntary Life, Short Term Disability or Long Term Disability – can be good indicatorsof employee willingness to consider and purchase a voluntary benefit. Companies who have experience with other voluntarybenefits often have learned how to implement such programs with more success, are committed to effective communicationsand have an employee population more receptive to such a process. 5 LS-0385 CA 11/12
  • 8. Employer-Paid vs. VoluntaryA participating employer may contribute to the LTC premium for its employees; or, the employer may wish to only offer avoluntary (employee-pay-all) program. Even when the employer is not keen on paying LTC premiums for all employees, anexecutive carve-out (or other defined class) may be a good solution for that employer. There are no discrimination guidelinesfor LTC insurance within the workplace. LTC insurance can round out a comprehensive executive compensation package andallow the employer to more effectively recruit, retain and reward its top executives. Refer also to the LTC Tax Incentives sectionwithin this Handbook.Available Communications ChannelsVoluntary benefit plans require effective communications to the employee population. The communications should includeeducation and awareness, as well as calls to action to learn more or to attend a meeting with a qualified agent. Assess themost common communications vehicles used by the employer today and determine which are most effective. A few questionsto consider are: Does the employer communicate with its employees via electronic or paper-based media or both? Will someor all of these communications channels be available to promote the LTC offer? Will the employer allow employees to attendone-on-one sessions with an agent during business hours?A communications plan that includes 6–12 touchpoints works best. Commitment and endorsement by the employer is key.LS-0385 CA 11/12 6
  • 9. IV. Multi-life Proposal ToolA straightforward multi-life proposal tool is available for providing various plan design options to your employer prospects andoutlining costs for each employee.Click on the LTC Tools menu item located under “Multi-life Tools” in your Agent Portal. Then click on the Multi-life ProposalTool.A customized proposal and quotes may be run using the group’s census (if available) or for all ages 18–84. The Multi-lifeProposal Tool allows you to quote up to three LifeSecure LTCi plan designs, side-by-side. You determine the Lifetime BenefitAmount and Maximum Monthly Benefit, and also elect to include or exclude optional benefits in the rate quote for your client.Premiums generated by the multi-life proposal tool are for illustrative purposes only.Note: To run rate quotes for your clients, you must have the latest version of MicroSoft Silverlight installed on your computer. Silverlight is a free download which can be easily installed onto your computer in a matter of minutes. You may be automatically prompted to install Silverlight the first time you open the Multi-life Proposal Tool. 7 LS-0385 CA 11/12
  • 10. V. Employer Pre-QualificationPrior to accepting applications, you must pre-qualify each multi-life group. A Group Pre-Qualification tool is available on-linewithin your Agent Portal at www.YourLifeSecure.com, and must be submitted electronically.Click on “Multi-life Tools” in the top menu and drag down to “Group Set-up Tool” to provide information for your group.General Information Requirements for Groups • Type of industry • Location(s) of employees • Employer & billing contacts • Enrollment period & effective date • Communications and marketing campaign (for voluntary components) • Billing format and type and payroll frequency • Anticipated enrollmentAdditional Requirement for Groups with Employer-ContributionNote: Employer-paid groups have fewer pre-qualification requirements than voluntary groups. Type of employer contribution: • Defined premium amount • Defined percent of premium • Defined core benefitLS-0385 CA 11/12 8
  • 11. VI. Tax IncentivesIt is important to help employers understand the tax incentives related to the purchase of long term care insurance. Incentivesare offered by the federal government, as well as by a growing number of states.*Your client may enjoy one of the tax advantages listed below when paying for long term care insurance premiums.C-CorpsC-Corps can benefit from complete (100%) deductibility of the tax-qualified long term care insurance premiums as a businessexpense. Long Term Care Insurance (LTCi) can be purchased for employees and owners. • Premiums are not included as part of the employees gross income • Coverage can be offered to Spouses/Registered Domestic Partners and retirees • Payroll taxes are not required for premiums paid • Executive carve-outs may be established to pay all or a portion of the premium for key employeesS-Corps Partners or More Than 2% Shareholders • Premiums paid for an owner are included in individual gross income. • A self-employed health insurance deduction can be taken for tax-qualified LTCi premiums paid. LTCi premiums are considered a medical expense and are subject to the IRS age-based limits found in the chart below. Attained Age Before Close of 2013 Maximum Amount Per Individual Maximum Amount Per Couple 40 or less $360 $720 More than 40 but not more than 50 $680 $1,360 More than 50 but not more than 60 $1,360 $2,720 More than 60 but not more than 70 $3,640 $7,280 More than 70 $4,550 $9,100Source: IRS Revenue Procedure 2012-41 (2013 limits)Health Savings Accounts (HSA)LTCi premiums can be reimbursed through an HSA -- tax-free -- up to the amounts listed above.Cafeteria PlanLTCi premiums cannot be purchased with pre-tax dollars under an employer-provided cafeteria plan. However, LTCi premiumsmay be paid through an HSA that is offered under an employer-provided cafeteria plan.LifeSecure and its agents do not offer tax or legal advice. You should consult an independent tax or legal advisor to confirmthe tax status of long term care premiums and long term care benefits.* Check applicable state(s) for current tax incentive information. 9 LS-0385 CA 11/12
  • 12. VII. Sample Communications Schedule Schedule Action Date Completed (based on 90-day Enrollment Period) Employer announces LTCi program to employees. Day 1 Customize endorsement letter with specific information on plan design, contribution amount, policy effective date, on-site LTC informational meeting(s), etc… Begin employee communication campaign Hang posters, display table tents throughout office Day 7 and in lunchroom, send e-mail messages to generate interest and communicate meeting times/dates/locations for informational meeting(s). Set-up meeting(s) on organization’s e-calendar and invite employees. Continue employee communication campaign Day 21 Send follow-up announcement messages to reinforce program details, generate interest and remind employees of informational meeting(s). Employee communication - Final meeting reminder Day 28 Remind employees of the time/date/location for upcoming informational meeting(s). On-site informational meeting(s) Conduct LTC educational meetings for employees; allow time for scheduling 1-on-1 enrollment support for individual Days 28 - 35 employees, if requested. Distribute marketing materials, as appropriate. Family members are welcome to attend meetings. Employee communication follow-up Days 43-70 Post-meeting instructions Email reminder to employees of application deadline. Employee communication Deadline reminder Day 71 Notify employees that deadline to submit application is approaching quickly. Day 90 Application Submission DeadlineLS-0385 CA 11/12 10
  • 13. VIII. Agent & Consumer Multi-life MaterialsThis section provides an overview of the multi-life related sales and marketing materials available from LifeSecure. Each ofthese materials can be reviewed, downloaded and/or ordered through our website at www.YourLifeSecure.com. Enter yourAgent Portal. • To order printed copies, click on the “Sales Materials” menu item located under “Resources”. • To download state-specific PDF’s, click on “PDF Library”. • To customize templates for a multi-life group, contact your Multi-life Sales Specialist.Agent Audience Agent Field Underwriting Guide Producer Compliance Manual LIFESECURE INSURANCE COMPANY (LS-0600 ST ....) (LS-0612 ST ....) LIFESECURE INSURANCE COMPANY AGENT FIELD UNDERWRITING This guide is designed as a quick PRODUCER A regulatory compliance guide GUIDE COMPLIANCE reference tool to help Agents MANUAL for LifeSecure agents. understand the underwriting Download only. This guide is designed as a quick reference tool to help you answer some of the more common A Regulatory Compliance Guide guidelines related to LifeSecure product and underwriting questions related to LifeSecure Insurance Company’s long term for LifeSecure Producers. care insurance product. This Guide is a searchable PDF. (See Searchable PDF instructions in Section I.) LifeSecure Administrative Office 3050 Universal Blvd., Suite 150 Weston, FL 33331 Insurance Company’s long term care insurance product. For Agent Use Only. For Producer Use Only. Not for Solicitation Purposes. Not for Solicitation Purposes. PROPRIETARY AND CONFIDENTIAL LS-0600 ST 08/09 REV LS-0612 ST 04/11 Information contained in this document is proprietary and confidential. No part may be reproduced or distributed without written consent from LifeSecure Insurance Company. Download only. LifeSecure OM Multi-life Multi-life: Top 10 Reasons to Sell One plan. Designed to meet the unique LTC needs of Many individuals. Program Overview for Agents LifeSecure OM A multi-life long term care insurance program from LifeSecure Insurance Company (LS-17013 ST ....) (LS-17024 CA ...) For Agent Use Only. Not for Solicitation Purposes. LS-17013 ST 09/09 A brochure providing qualification This flyer provides 10 key value propo- LifeSecure OM – Multi-life Program Highlights TM • Simplified Issue Eligibility - Employees actively-at-work ≥ 20 hrs/wk, up to age 68 - Benefit Bank up to $400,000; Monthly Benefit up to $12,000 guidelines and program highlights for sitions for selling LifeSecure OM to - Employer Contribution (carve-out): 3+ employees OR 10+ employees & spouses - Voluntary: 75+ employees • Employer contribution discount of 5% • Quote Calculator that illustrates Employer’s contribution and individual’s contribution amounts • Split list-billing for breakdown by employee and spouse and Employer contribution versus payroll deductions Agents. your multi-life clients. • Agent-generated on-line or off-line Employer proposals • Custom web portals for every group, with on-line applications and quoting tools • Call center enrollment support • No commission reductions LifeSecure Guidelines for Associations and Other Non-Employer Groups Associations and other non-employer groups (e.g. credit union members, realtors, 1099s, unions) do NOT qualify for the LifeSecure OM Multi-life Program. • Members of these groups use the LifeSecure individual application and individual rates for long term care insurance. • A 5% discount is available to members of qualifying associations and other non-employer groups. The discount is applicable to all three rate classes (preferred, standard and select). • A qualifying association or other group must: 1) exist for purposes other than obtaining insurance; 2) have an active membership of at least 200 members; and 3) have by-laws in place for its organization. Note: All Associations and Non-Employer Groups must be reviewed and pre-approved by LifeSecure on a case-by-case basis. 11 LS-0385 CA 11/12
  • 14. Employer Audience LifeSecure Insurance Company Employer Proposals Date Employer Endorsement Letters* (LS-0378 CA ...) (LS-0383 CA ...) Multi-Life Proposal for Long Term Care Insurance Salutation In an effort to encourage you to plan well for the future, Company Name is introducing a Template letter for employers to new benefit: long term care (LTC) insurance through LifeSecure Insurance Company. This insurance is available to you and your spouse or domestic partner. LTC insurance is an important financial planning and asset protection tool. It can also be Customized proposal for your client. viewed as an extension of one’s health insurance. LTC insurance pays benefits for custodial care, as well as skilled care which becomes necessary when individuals are promote LTCi benefit. Text may be no longer able to perform basic activities of daily living on their own – activities such as Prepared for: [Employer/Association Name] bathing or dressing. Most of us become aware of long term care when it is needed by a parent, grandparent or other close relative. Sometimes, however, the need for long term Prepared by: [Agent Name] care can happen earlier in life as the result of an illness or accident. Fortunately, LTC Presents up to three LifeSecure LTCi insurance can help at any time that covered services are needed, not just when customized to align with your client’s [Agent Address] someone is older. LTC insurance will pay benefits for care received in a variety of settings: your own home, [Agent Phone] an assisted living facility, adult day care, hospice, or in a nursing home facility. plan designs, side-by-side. Provides LifeSecure’s policy is designed to also allow for benefit payments for care and assistance received at home by a spouse, other close family member or a friend. offering. [Agent CA License #] This insurance plan requires completion of an individual application. You may or may not Date: [XX/XX/XXXX] be approved for coverage based on current or past health conditions. The premiums for LTC insurance are based on your age at time of application. This insurance is an premium illustrations -- using group’s individual plan, which means the coverage continues as long as premiums are paid. Rates quoted are for use in the state of California. For more information, you may contact Name at {phone} or via email at {address}. Premiums are subject to change. Sincerely, census or showing all ages 18-–84. Long term care insurance is individually underwritten by LifeSecure Insurance Company, Brighton MI. Rates are based on applicant’s age; insurability is based on health history and current health conditions. Availability of benefits, amounts, options and discounts may vary by state. This is an insurance solicitation. A licensed agent may contact you. www.YourLifeSecure.com Refer to the Policy for actual coverage amounts, terms, conditions, limitations and exclusions. Policy Series LS-0002. LS-0378B CA 05/10 1 of 5 LS-0383NC ST 01/10 Sales Presentation* LifeSecure Insurance Company Employer Brochure (Employer Version) Long Term Care Insurance Solutions for the Worksite - California (LS-13001 CA ...) (LS-0316 CA ...) Large brochure that includes the This is an insurance solicitation. Slides to help educate clients on advantages of offering LTCi and the advantages of offering LTCi to LifeSecure’s multi-life program employees/members. qualification guidelines. Customizable. Script included. LS-13001-LTC CA 06/11 Lead Generation Ad/Flyer Targeting Small Business Owners (LS-13004 ST ...) Template for agents to promote LifeSecure’s multi-life LTCi program to small business owners.* Approval pending in California.LS-0385 CA 11/12 12
  • 15. Consumer MaterialsMarketing Materials LifeSecure Insurance Company Long Term Care Insurance Plan-At-A-Glance Plan-At-A-Glance LifeSecure Insurance Company Common Myths About Long Term Care Insurance Common Myths About LTCi (LS-0307 CA ...) (LS-0322 CA ...) California Standard Benefits MYTH: I cannot afford long term care insurance. Lifetime Benefit You choose an amount between $75,000 and $1,000,000. FACT: Without insurance, you may have a harder time affording long term care services. A long term care insurance plan can Amount be designed to fit a range of personal budgets. Let your agent illustrate a range of benefit levels that may work for you. Your Lifetime Benefit Amount represents the lifetime dollar benefit amount available to you. Your Lifetime Benefit Amount balance is reduced by any benefits paid to you or on your behalf. MYTH: I don’t need long term care insurance. I have health insurance. FACT: Long term care is the assistance, care or services a person needs when they are unable to perform basic activities of Maximum Monthly You choose 1%, 2% or 3%* of your Lifetime Benefit Amount. daily living – such as bathing, dressing, eating, toileting, transferring or continence. Most long term care is due to Benefit Your Maximum Monthly Benefit represents the dollar benefit amount available on a monthly a chronic illness and is progressive in nature with the need for care often growing over time. This type of care is not basis for your long term care needs. The original dollar amount is calculated as a percentage covered by health insurance plans, which are designed to cover the skilled or acute care needed to return someone A quick reference overview of A document that examines of your Lifetime Benefit Amount. to good health. * 3% Maximum Monthly Benefit not available for Lifetime Benefit Amounts over $500,000. MYTH: There is a government program that will take care of me. Lifetime Benefit Maximum FACT: Medicaid is a government program that will pay for certain long term care services. However, eligibility for Medicaid Access Limit Amount Monthly Benefit requires that you meet state-specific poverty guidelines. Medicare is a senior health insurance plan that covers skilled care designed to improve an individual’s health condition. It does not cover custodial care. $300,000 x 1% = $3,000 LifeSecure’s long term care common misunderstandings MYTH: Long term care insurance only covers care in a nursing home. Your Maximum Monthly Benefit must be $1,550 or greater. FACT: Long term care insurance will provide benefits for care in the following settings: your own home, adult day care, Benefit Payout Structure. When you become eligible for benefits, we will reimburse you for hospice care, assisted living facility or a nursing home. covered long term care expenses for facility-based or home and community-based care up to your full Maximum Monthly Benefit each calendar month. These covered expenses include care at home MYTH: I can save the money I need for long term care. through a home care agency or independent provider, or in a residential care facility, adult day care FACT: The national average annual costs for long term care are: [$19,760] for care at home (based on a 4-hour visit, 5 times center or in a nursing facility. Hospice care is also covered. insurance product. about long term care insurance. per week); [$33,900] for care in an assisted living facility; and [$75,190] for care in a nursing home1. For this reason, many financial planners now consider long term care insurance an integral part of an individual’s financial plan. Supplemental This policy also provides for the following supplemental covered expenses: MYTH: We don’t need long term care insurance because we have each other. Covered Expenses FACT: Consider the chances that your spouse will be physically capable of providing your care, if and when it is needed? Caregiver Training Benefit Training for an informal caregiver or an immediate family member to perform maintenance According to a study performed by the US Department of Labor/Bureau of Labor Statistics, there are growing and personal care services for you in your home. This training can take place while you are at demands on the “Sandwich Generation”, which is defined as individuals (typically women between the ages of 45 home, or in a hospital, nursing facility, hospice care facility or residential care facility to make it to 56) who must care for their own families (sometimes young children and teenagers) in addition to an older relative possible for you to return home and be cared for by the person who received training. who needs assistance.2 The reality is that the need for long term care does not only affect the individual in need of care, but can also impact the entire family -- across multiple generations. Long term care insurance can help support Training expenses are reimbursable up to 1x your Maximum Monthly Benefit over the life of and supplement such informal care. your policy. This Caregiver Training Benefit can be accessed during the Elimination Period. MYTH: Long term care insurance is only for old people. Home Modification & Supplemental Products Benefit FACT: Accidents and chronic illness can happen at any age and can include the need for extended custodial care. Services or products required pursuant to a plan of care that include: home modifications, The availability and cost of long term care insurance are based on your health and age at time of application. emergency response systems, or durable medical equipment required by a chronically ill person Planning ahead can pay off. in order to live at home. 1 Based on information from the Genworth [2010] Cost of Care Survey – [April 2010] These services and products are reimbursable up to 1X your Maximum Monthly Benefit over the life of your policy. 2 US Department of Labor, Bureau of Labor Statistics, Monthly Labor Review. September 2006 Guaranteed Future This rider is included in your coverage as a standard feature, unless you elect one of the Your future is what you make it. LifeSecure helps you create a future with fewer worries and more security. We offer straight- Purchase Offer optional inflation riders described under Optional Riders. Under the Guaranteed Future forward long term care insurance designed to fit your life and your budget. Rider Purchase Offer Rider, you will be offered the opportunity to increase your current Lifetime Benefit Amount and Maximum Monthly Benefit by 15% every three years. You may accept each offer Face the future with confidence. [Option A or B] without submitting evidence of insurability. Waiver of Premium Your premiums are waived beginning on the first day you start receiving benefits. As long as LS-0322 ST 01/10 LifeSecure Insurance Company – Brighton, MI Policy Series LS-0002 you continue to receive benefits, additional premiums will not be required. Premium payments will again be required after 30 days of not receiving benefits. This is an insurance solicitation. A licensed LifeSecure sales agent may be contacting you. Long Term Care Insurance Consumer Brochure – Small LifeSecure Insurance Company Consumer Brochure – Large (LS-0301 CA ...) (LS-0300 CA ...) Live well. Worry less. Hello future. Goodbye worry. A brochure providing information on A brochure providing information on the importance of LTCi, including a the importance of LTCi, including an brief overview of LifeSecure’s plan Smile. The future looks good. overview of LifeSecure’s plan design design options. Long Term Care Insurance California options and FAQs. Education/Enrollment Presentation* Table Tent LifeSecure Insurance Company (Consumer Version) (LS-0312 ST...) (LS-0316 CA ...) Worksite table tents may be customized Slides to help prospective with: dates & times for informational LS-0316 ST 08/09 A LifeSecure Insurance Company – Brighton, MI Policy Series LS-0002 applicants understand LTC and session(s); contact for more information. identify their potential need for LTCi. Customizable. Script included. LifeSecure Insurance Company Posters/Flyers LifeSecure Insurance Company Seminar/Webinar Invitation Postcard (LS-0341H ST ...) (LS-0310 CA ...) Why Should I Consider Long Term Care Insurance? • Help to protect my savings and assets • Protect the quality of life for my family Worksite posters and/or flyers may A postcard to invite employees/ and me • Provide access to more care options • Provide peace of mind - At home - In the community - In a facility Worry Less About Long Term Care. Long Term Care Franchise Insurance LifeSecure helps you create a future with fewer worries and more security. For more information contact: be customized with: dates & times for members of a multi-life group to informational session(s); contact for attend or participate in an Company Name Agent Name Phone Email Learn more by attending a no-obligation informational session: more information. informational session. DATE: TIME: PLACE: LS-0341G ST 05/10 LifeSecure Insurance Company – Brighton, MI Policy Series LS-0002 www.YourLifeSecure.com Long term care insurance policies have exclusions and limitations. This is an insurance solicitation. A licensed LifeSecure agent may be contacting you.* Approval pending in California. 13 LS-0385 CA 11/12
  • 16. Consumer Materials (continued)Applications & Forms LifeSecure Insurance Company Application and Forms Booklet for Application and Forms Booklet for Multi-life Employer Groups Individuals, Associations and Other Multi-Life Application for Long Term Care Insurance and Regulatory Forms Non-employer Groups Paper version of the Application and LTCi Personal Worksheet for consumers, Paper version of the Application plus compliance documents to be pre- for consumers, plus compliance sented to client at time of application. documents to be presented to client Includes: Things You Should Know at time of application. Before You Buy Long Term Care This kit for use in the state of: [state name] AFB-ML [ST] Includes: LTCi Personal Worksheet, Insurance, LTCi Potential Rate Things You Should Know Before You Increase Disclosure Form, Outline of Buy Long Term Care Insurance, LTCi Coverage, Applicant Authorization Potential Rate Increase Disclosure to Obtain and Disclose Information Form, Outline of Coverage, Applicant (HIPAA required form), Other Notices Authorization to Obtain and Disclose to Applicant, Notice to Applicant Information (HIPAA required form), Regarding Replacement. Other Notices to Applicant, Notice to Applicant Regarding Replacement, Premium Receipt. LTC Consumer Guide – CENTERS FOR MEDICARE & MEDICAID SERVICES A Guide to Health Insurance for People Taking Care of Tomorrow (LS-CDA CA) 2012 Choosing a Medigap Policy: with Medicare A Guide to Health Insurance for People with Medicare An informative guide, prepared by This guide was developed jointly by This official government guide has important information about the following: the California Department of Aging, the Centers for Medicare & Medicaid • What is a Medigap (Medicare Supplement Insurance) policy • What Medigap policies cover • Your rights to buy a Medigap policy created with consumers in mind and Services (CMS) and the National • How to buy a Medigap policy This guide can help if you’re thinking about buying a Medigap policy or already have one. designed to help clarify many ques- Association of Insurance Commissioners tions about long term care insurance. (NAIC). Agents must provide this Must be provided to client. guide to California LTCi applicants Developed jointly by the Centers for Medicare & Medicaid Services (CMS) and the National Association of Insurance Commissioners (NAIC) who are eligible for Medicare.LS-0385 CA 11/12 14