Bookkeeping for the Building & Design Industry<br />
“Excellence is as difficult as it is rare”<br />- Spinoza<br />
Quality<br />Quality <br />Assurance<br />Quality <br />Management <br />
ISO 9001: 2008<br />Planning and product realisation (7.1)<br />Customer related process (7.2)<br />Design and development...
Easier when…<br />Business is Primary Focus<br />Practice manual, everyone adheres<br />Technical Excellence is the goal<b...
More Difficult when…<br />Design is Primary Focus<br />No practice manual<br />Creative Freedom is the goal<br />No busine...
<ul><li>Committed
Skilled
QM knowledgeable
Associate level or above</li></li></ul><li>
Developing a competency-based process:<br />1.   Write an objective for the task<br />2.   Design the task <br />3.   Iden...
Procedures Approach<br />Competency Approach<br />
A typical detailed Procedure<br />Purpose<br />Scope <br />Definitions<br />References<br />Responsibilities<br />Actions<...
Quality Manual<br />Public Document to give clients<br />Goals & Objectives<br />Description of the organisation<br />Outl...
Main costs associated with creating a <br />Quality Management System<br />Engaging an internal or external driver<br />Ov...
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Presentation Ac 12.07.10

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Take a look at Build on Bookkeeping\'s presentations of Quality Management

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  • I assume you will be handing out business cards, so don’t put your contact details on the front page here.
  • Try to get these stars and points to come up one at a time as you speak about them. Add sailing shackle?
  • Not sure what you mean here… you talking about staff? Maybe find a pic of a sea-captain? Not sure sorry!
  • What are you saying in this slide? Do you talk about preparation?
  • Do you need this slide?
  • Say this bit, don’t write it: This was to prevent cars parking on the large open area in front of the grey building on the right.
  • Presentation Ac 12.07.10

    1. 1. Bookkeeping for the Building & Design Industry<br />
    2. 2. “Excellence is as difficult as it is rare”<br />- Spinoza<br />
    3. 3. Quality<br />Quality <br />Assurance<br />Quality <br />Management <br />
    4. 4. ISO 9001: 2008<br />Planning and product realisation (7.1)<br />Customer related process (7.2)<br />Design and development (7.3)<br />Purchasing (7.4)<br />Production and service provision (7.5)<br />Control of monitoring and measuring equipment (7.6)<br />
    5. 5. Easier when…<br />Business is Primary Focus<br />Practice manual, everyone adheres<br />Technical Excellence is the goal<br />Business plan<br />Client signoff at milestones<br />Standard details<br />Effective post-occupancy evaluation program<br />
    6. 6. More Difficult when…<br />Design is Primary Focus<br />No practice manual<br />Creative Freedom is the goal<br />No business plan<br />No milestones<br />No standard details<br />No post-occupancy evaluation program<br />
    7. 7. <ul><li>Committed
    8. 8. Skilled
    9. 9. QM knowledgeable
    10. 10. Associate level or above</li></li></ul><li>
    11. 11. Developing a competency-based process:<br />1. Write an objective for the task<br />2. Design the task <br />3. Identify the equipment, machinery & tools that may be needed<br />4. Choose the materials to be used<br />5. Identify the steps involved<br />6. Train people in the necessary skills<br />7. Conduct trials & test for competence<br />8. Do the task<br />9. Learn lessons & improve the process through trial & error<br />
    12. 12. Procedures Approach<br />Competency Approach<br />
    13. 13.
    14. 14. A typical detailed Procedure<br />Purpose<br />Scope <br />Definitions<br />References<br />Responsibilities<br />Actions<br />Records<br />
    15. 15.
    16. 16. Quality Manual<br />Public Document to give clients<br />Goals & Objectives<br />Description of the organisation<br />Outline of the procedures manual<br />Procedures Manual<br />Confidential Document<br />Governs how the business operates<br />
    17. 17.
    18. 18. Main costs associated with creating a <br />Quality Management System<br />Engaging an internal or external driver<br />Overt management support for creation and implementation<br />Resourcing creation and implementation<br />
    19. 19.
    20. 20. Good luck with your future journey through Quality Management!<br />
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