1 winner(Coca-Cola  Japan)
1   2   3
1   2
2
‘   ’
36%      37%63%                  64%
Asia                      UK        12%   12%                          9%                                     16%  32%    ...
WHAT INFLUENCES THE NET PROMOTER SCORE?                                          8%                                       ...
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Warc conversation
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Warc conversation
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Warc conversation

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Warc conversation

  1. 1. 1 winner(Coca-Cola Japan)
  2. 2. 1 2 3
  3. 3. 1 2
  4. 4. 2
  5. 5. ‘ ’
  6. 6. 36% 37%63% 64%
  7. 7. Asia UK 12% 12% 9% 16% 32% 39% 44% 36%
  8. 8. WHAT INFLUENCES THE NET PROMOTER SCORE? 8% 6% 5% 81% Word-of-mouth Competitive activity Communications Customer experience
  9. 9. 1
  10. 10. 2
  11. 11. 3
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