Warc conversation
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Warc conversation

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Warc conversation Warc conversation Presentation Transcript

  • 1 winner(Coca-Cola Japan)
  • 1 2 3
  • 1 2
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  • ‘ ’
  • 36% 37%63% 64%
  • Asia UK 12% 12% 9% 16% 32% 39% 44% 36%
  • WHAT INFLUENCES THE NET PROMOTER SCORE? 8% 6% 5% 81% Word-of-mouth Competitive activity Communications Customer experience
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