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Warc conversation

by Jessica Oliver

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Warc conversation Presentation Transcript

1 winner(Coca-Cola Japan)
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36% 37%63% 64%
Asia UK 12% 12% 9% 16% 32% 39% 44% 36%
WHAT INFLUENCES THE NET PROMOTER SCORE? 8% 6% 5% 81% Word-of-mouth Competitive activity Communications Customer experience
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