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  • 1. Professional Email Marie-Claude (MC) ALES 204 November 18th 2011
  • 2. Today’s class• Being professional• Writing professional emails
  • 3. Professionalism“the conduct, aims, or qualities that characterize or mark a profession or a professional person.” (www.merriam-webster.com )
  • 4. Flickr.com by Gemellus Tertius; jeannejoeperrone.blogspot.com
  • 5. Professionalism www.treehugger.com;how-to-know.info
  • 6. Professionalism & Culture
  • 7. Professionalism http://johnchidleyhill.com; http://kyleshewfeltgymfest.com
  • 8. Professionalism Attitude Work Ethic Polite Complete Polished ConciseRespectful PolishedCourteous Respectful Poise Pride
  • 9. Professionalism and CulturePolite form of “you” = VousWriting is formalWriting is indirect http://haitiancreoletranslation.com
  • 10. Professionalism and CultureJe vous prie daccepter, Madame, Monsieur, mes salutationsles plus cordiales.Translation: I beg you to accept Miss, Mrs, my most cordialsalutations.
  • 11. Professionalism and CultureVeuillez agréer, Monsieur, mes salutation les plus distinguées.Translation: Mrs, please accept my most distinguished salutation.Veuillez croire, Madame, Monsieur à lexpression de mes sentimentsdistingués.Translation: Miss, please believe in the expressionof my distinguished feelings.
  • 12. Professional Email1. Email address 5. Email’s content2. Email’s subject 6. Your signature3. Email’s attachments4. Addressing the recipient http://www.empire-elements.co.uk
  • 13. 1. Your email address• Personal vs. Professional•Representative of my interests/job @ualberta.ca http://www.michaelhartzell.com
  • 14. Examples• Use your name/initials roy4@ualberta.ca roy.marie.claude@gmail.com roy.mc@gmail.com mclaude.roy@gmail.com
  • 15. Avoidpiafululu@hotmail.com
  • 16. AvoidAlcoholocaust@hotmail.com
  • 17. 2. SubjectAlways fill in the subject line Don’t: “Important” “Deadline” Do: “ ALES 204 syllabus updates” “My application for TA position”
  • 18. 3. AttachmentsAttachments? No No!Enquire the recipient firstScan for viruses http://computerworm.net
  • 19. 4. Addressing the recipient• Use his/her name• Don’t send to generalperson
  • 20. Examples 1The Queen of EnglandDon’t: “Hey Liz!” “Yo!”Do: “Your majesty” http://www.librarising.com
  • 21. Example 2Your professor:“Dear Professor Laccetti,”“Dear Dr. Laccetti ,” http://www.librarising.com
  • 22. Examples 3Your TA:“Your majesty,”
  • 23. 5. ContentValuable time of your recipientBe: Short Precise ConciseMain point in the openingsentence http://www-times.com
  • 24. Example 1 http://www-times.com http://chronicle.com/blogs/
  • 25. Example 2[No salutation]i have two pieces of bad news:1. i wont be here friday. i have to go home this weekend for myschools homecoming. sorry!! im leaving Thursday afternoon.2. how tragic would it be if i couldnt go to the thing on march 1st? :/i totally forgot about this b/c i dont have it written down in myplanner, but im supposed to be going camping that weekend. if youneed me to stay thats totally fine. and i still might stay anyway.i am so sorry. i hope this email didnt depress you too much... :) havea wonderful night http://www-times.com http://chronicle.com/blogs/
  • 26. 6. Closing lineClosing line “Sincerely” “With regards”Email signature (short) Your name Your website (if you have any) Don’t need detailed information
  • 27. Example 1
  • 28. Example 2
  • 29. Email LanguageGrammar Edit Spell checkNo emoicon ;)No short forms LOL PLZ http://thecustomizewindows.com
  • 30. Email: toneAsk a second opinionAvoid sarcasmBe polite in all time!
  • 31. Take home message Be professional!
  • 32. Dear ALES 204 students,I beg you to accept, my most cordial salutations ;)