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Tech-Comm core competencies and the Five Sketches™ ideation-design method

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  • + guestc3c0c0 guestc3c0c0 6 months ago
    Sadly, I had class the night of the event so I didn’t attend. However, I was able to check your presentation. Thank you very much for posting it.

    Comments from a Technical Communicator with background in negotiation and conflict resolution:

    Harvard mathematician Howard Raiffa called negotiation the science and art of collaborative decision making; my former employers and mentors called it the art of collaborative solution design. Interestingly, Five Skethes™ identifies and addresses the same concerns negotiation does: crafting the problem appropriately, diffusing the tendency to defend one’s idea, promoting cooperation, co-creating possible solutions, dealing with divergent ideas, managing conflict, and agreeing. Since negotiation and conflict resolution is supported by literally thousands of empirical studies, I would say that Five Sketches has way more scientific support than you like to admit.

    The classical orange conflict, illustrates this overlapping nicely: two kids are quarrelling over the last orange in the house. As the parent, if you define the problem as “there is one orange for two kids who want it badly”, you will probably split the orange in half. But what if the boy wants to make orange juice and the girl wants it to make orange peel candy? The very definition of the problem can constrain creativity and hinder agreements.

    There are more overlapping areas, but for now you got me interested in usability research!
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August 2007 Copyright 2007, Gemcom Software International Inc.

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Tech-Comm core competencies and the Five Sketches™ ideation-design method - Presentation Transcript

  1.  
  2. I need to help the developers
  3. I need to help the developers
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  13. … find a better way to c lean?” … find a way to build something cleaner?”
  14. What is a designer?
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  17.  Inform  Agree  Generate  Analyse
  18.  Inform  Agree  Generate  Analyse
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  22. Just enough detail  Numbered in red  Descriptive title  Large paper  Only fat-nib markers 
  23. ideating Judging experiencing abstract thinking
    • Generator
    • Out in the world
    • Brings ideas back to work
    • Implementer
    • Starts building
    • Doesn’t need the whole picture
    • Optimizer
    • Winnow the ideas
    • Doesn’t need the whole picture
    • Conceptualiser
    • Documenters
    • Sees patterns
    • 500 ideas
    ideating Judging experiencing abstract thinking
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  31. Diffuses the ownership of the ideas You realise that 5 ideas is just a start Shows you the value in your contribution
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    • Rate my posts
    • Add comments

+ JeromeRJeromeR, 7 months ago

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