Teach your software developers this Ideation-Design process to reduce your usability work downstream Do you ever feel your usability work involves _ a mop and bucket?

6 slides in 30 minutes , so please refer to the handouts on the Proceedings CD +

With no designers on my Dev teams, I decided to help our software developers to do better I borrowed from Bill Buxton, GK VanPatter, and Edward De Bono I had help from my dedicated colleagues and boss (Director of Product Management) preferences

I borrowed from Bill Buxton, GK VanPatter, and Edward De Bono

I had help from my dedicated colleagues and boss (Director of Product Management)

With help, everyone can work outside their comfort zone for a while Ideation Judgement Experience Thinking

Sketching helps people to ideate, so they can saturate the design space with ideas Tell me: what do YOU think makes a good sketch?

Tell me: what do YOU think makes a good sketch?

Each person does 5 + sketches , or you may as well go home Ideas: cheap, disposable, easy Saturate the design space Resketch: borrow + borrow When someone has fewer than 5 sketches What Bill Buxton does Be assertive: ask for 5

Ideas: cheap, disposable, easy

Saturate the design space

Resketch: borrow + borrow

When someone has fewer than 5 sketches

What Bill Buxton does

Be assertive: ask for 5

Sketching occurs in a process that iteratively but separately uses the team’s creative & analytical strength Tell me: which hat is what?

Tell me: which hat is what?

Problems and solutions Take time for white hat, work, before everything Set four 4-hr meetings Add’l members add ½ hr Sketching 5 in advance: mandatory 5 in advance: done alone The sticking point Facilitator mustn’t sketch Guidelines in the handout Limit black-hat remarks Stalemate? Rate the: cost, confidence in the estimate, code stability, code maintainability, easy to learn, easy to explain, hard to forget Got standards? Use those instead To teach this, use mixed modes, ½ day

Take time for white hat, work, before everything

Set four 4-hr meetings

Add’l members add ½ hr

Sketching

5 in advance: mandatory

5 in advance: done alone

The sticking point

Facilitator mustn’t sketch

Guidelines in the handout

Limit black-hat remarks

Stalemate? Rate the: cost, confidence in the estimate, code stability, code maintainability, easy to learn, easy to explain, hard to forget

Got standards? Use those instead

To teach this, use mixed modes, ½ day

Your questions