2013
This Is Why
Remote Testing
Rocks!
Jennifer Romano Bergstrom
User Experience Research Leader
Fors Marsh Group
@romanoc...
2013
Remote Testing =
Running sessions
from afar
@romanocog
2013
Moderated Remote
Testing
Un-moderated
Remote Testing
@romanocog
2013
Working
from
home
@romanocog
2013
Observer,
unseen
Participa
nt at
home
Moderator
at the
office
@romanocog
2013
Participants in natural environment
@romanocog
2013
Busy participant in
natural environment
@romanocog
2013
Hard to reach
populations
Hard to reach participants
@romanocog
2013
Hard to reach participants in natural environment
@romanocog
2013
Un-moderated Sessions = Reach lots of people fast
@romanocog
2013
Interview a lot of
people quickly
Un-moderated Sessions = Lots of data fast
@romanocog
2013
Sample from the
country…or the world
Collect data from participants in your hometown
@romanocog
2013
Collect data from participants all over the country
@romanocog
2013
Collect data from participants all over the world
@romanocog
2013
No travel costs
@romanocog
2013
No traffic
@romanocog
2013
No
annoying
fellow
travelers
@romanocog
2013
No getting sick
@romanocog
2013
@romanocog
No jet lag
2013
@romanocog
More time for family, friends, and fun
2013
And THAT is why
Remote Testing
rocks!
Jennifer Romano Bergstrom
www.forsmarshgroup.com
@forsmarshgroup
@romanocog
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Remote Testing Rocks! Ignite at UXPA 2013

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Jon Strohl organized an Ignite session in which many of us "pitted" different UX methods against each other. In mine, I argue for why remote UX testing is the best UX method. (Of course, I like many methods, and each is "the best" in different situations, but for the sake of this presentation, I hd some fun...) See my blog post about this: http://www.forsmarshgroup.com/index.php/blog/post/uxpa-recap-part-ii-why-remote-testing-is-the-most-preferred-ux-method.

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Remote Testing Rocks! Ignite at UXPA 2013

  1. 1. 2013 This Is Why Remote Testing Rocks! Jennifer Romano Bergstrom User Experience Research Leader Fors Marsh Group @romanocog
  2. 2. 2013 Remote Testing = Running sessions from afar @romanocog
  3. 3. 2013 Moderated Remote Testing Un-moderated Remote Testing @romanocog
  4. 4. 2013 Working from home @romanocog
  5. 5. 2013 Observer, unseen Participa nt at home Moderator at the office @romanocog
  6. 6. 2013 Participants in natural environment @romanocog
  7. 7. 2013 Busy participant in natural environment @romanocog
  8. 8. 2013 Hard to reach populations Hard to reach participants @romanocog
  9. 9. 2013 Hard to reach participants in natural environment @romanocog
  10. 10. 2013 Un-moderated Sessions = Reach lots of people fast @romanocog
  11. 11. 2013 Interview a lot of people quickly Un-moderated Sessions = Lots of data fast @romanocog
  12. 12. 2013 Sample from the country…or the world Collect data from participants in your hometown @romanocog
  13. 13. 2013 Collect data from participants all over the country @romanocog
  14. 14. 2013 Collect data from participants all over the world @romanocog
  15. 15. 2013 No travel costs @romanocog
  16. 16. 2013 No traffic @romanocog
  17. 17. 2013 No annoying fellow travelers @romanocog
  18. 18. 2013 No getting sick @romanocog
  19. 19. 2013 @romanocog No jet lag
  20. 20. 2013 @romanocog More time for family, friends, and fun
  21. 21. 2013 And THAT is why Remote Testing rocks! Jennifer Romano Bergstrom www.forsmarshgroup.com @forsmarshgroup @romanocog
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