Sevenpillarsofservantleadershipleaderservemodel 123706835958-phpapp01

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  • 1. Seven Pillars of Servant Leadership
    Model: Leading by Serving, Serving First
  • 2. Who is the Servant-Leader?
    “The servant-leader is servant first. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. The best test is: Do those served grow as persons; do they, while being served, become healthier, freer, more autonomous, more likely to themselves to become servants?”
    - Robert K. Greenleaf, 1970
  • 3. Servant Leadership
    “The first and most important choice a leader makes is the choice to serve, without which one’s capacity to lead is severely limited.”
    - Robert K. Greenleaf, 1970
  • 4. Seven Pillars of Servant Leadership
    Community
    Patients
    Employees
    A Person of Character
    Who Puts People First
    Skilled Communicator
    Compassionate Collaborator
    Has Foresight
    Is a Systems Thinker
    Leads with Moral Authority
    Servant-Leader
    Strategy
    Culture
  • 5. Seven Pillars of Servant Leadership
    • Maintains Integrity
    • 6. Demonstrates Humility
    • 7. Serves a Higher Purpose
    Person of Character
    “All leadership development is character development.”
    -Dr. Stephen Covey
  • 8. Seven Pillars of Servant Leadership
    • Displays a Servant’s Heart
    • 9. Is Mentor-Minded
    • 10. Shows Care & Concern
    Puts People First
    “The first and most important choice a leader makes is the choice to serve, without which one’s capacity to lead is severely limited.”
    -Robert Greenleaf
  • 11. Seven Pillars of Servant Leadership
    • Demonstrates Empathy
    • 12. Invites Feedback
    • 13. Communicates Persuasively
    Skilled Communicator
    “If you want to be listened to, you should put in time listening.” -Marge Piercy
  • 14. Seven Pillars of Servant Leadership
    • Expresses Appreciation
    • 15. Builds Teams
    • 16. Negotiates Conflict
    Compassionate Collaborator
    “Plays well with others.”
    -Kindergarten Report Card
  • 17. “When people respect each other and value differences, they can work together more amicably which results in greater productivity. Multicultural leadership encourages synergy and innovation.”
    – Juana Bordas
    Salsa, Soul and Spirit: Leadership for a Multicultural Age
  • 18. Seven Pillars of Servant Leadership
    • Visionary
    • 19. Displays Creativity
    • 20. Exercises Sound Judgment
    Foresight
    “Business, more than any other occupation, is a continual dealing with the future; it is a continual calculation, an instinctive exercise in foresight.” -Henry R. Luce, Co-founder of Time
  • 21. Foresight as the Central Ethic of Leadership
    “The failure (or refusal) of a leader to foresee may be viewed as an ethical failure: because a serious ethical compromise today (when the usual judgment on ethical inadequacy is made) is sometimes the result of a failure to make the effort at an earlier date to foresee today’s events and take the right actions when there is freedom for initiative to act.”
    - Robert K. Greenleaf
  • 22. Seven Pillars of Servant Leadership
    • Comfortable with Complexity
    • 23. Demonstrates Adaptability
    • 24. Considers the “Greater Good”
    System Thinker
    “Quantum physics: Imagining possibilities”
    -What The Bleep Do We Know
  • 25. Seven Pillars of Servant Leadership
    Leads with Moral Authority
    Granted by Others
    “Moral Authority: The principled exercise of free choice, which almost always involves some form of sacrifice.”
    -Steven Covey
  • 26. Seven Pillars of Servant Leadership
    Community
    Patients
    Employees
    A Person of Character
    Who Puts People First
    Skilled Communicator
    Compassionate Collaborator
    Has Foresight
    Is a System Thinker
    Leads with Moral Authority
    Servant-Leader
    Strategy
    Culture
  • 27. Jeff Pauley, Co-Founder & Servant
    Minneapolis, Minnesota
    612.812.3201
    Magellaner.com LeaderServe.com