Jenn Agee Clemson university Hrd 830 Coaching in the Workplace
Outline What is coaching? Similarities between coaching in the workplace and coaching athletics A coach’s roles How to be a coach Different types of coaching Peer coaching Self coaching Three-step coaching process
What is Coaching? Coaching is essential for employees to: Grow Develop Improve Coaching involves constant guidance and promotes relationships among workers, allowing them to work together and produce higher quality work. Convey information in an efficient and effective manner.
Workplace & Athletics - Similarities
Relationships among workers/athletes
Encourage working together
Promotes growth & development
Use of additional peer coaches and self-coaching
Learning to Coach Start by mentoring a single employee, focusing one a single aspect of job performance With success, new coach will add more employees, and focus on more aspects of job performance. Similar in athletics: Start as graduate assistant – responsible for minimal coaching tasks & smaller number of athletes, administrative duties, etc. Move to assistant coach – responsible for more substantial coaching, more athletes. Reach head coach position – full coaching responsibilities, managing entire team.
Peer Coaching Give introduction to company to new employees Give feedback and assist with everyday job performance Mentoring Leading by example “Inspire and direct athletes to their peak performance” (Craig)
Self-Coaching Employees are ultimately responsible for themselves Assess your own shortcomings and strengths Sometimes coaches are unavailable “The only thing harder than change is wanting to change but not knowing how to proceed. Self-coaching offers a structure to guide you through personal and career growth.” (Sullivan)
Three-Step Coaching Process Preparation Employee’s job performance – accomplishments, performance goals, action tasks, etc. Discussion Meet with employee, give feedback, tackle problems Follow-up Schedule follow-up meetings with employee, gathering feedback, improving coaching style