2. Contents
2011 Employee Engagement Survey Participation Rates
ABC Overall Question by Question Results
Overall Functional Results
Overall Regional Results
Functions Within Regions
Leaders of Roll Ups (those with multiple teams)
Direct Reports
3. 2011 Employee Engagement Survey Participation
Functions and Regions with Corresponding Response Rate
Department
Total
Population
Taken
Response
Rate
CDV*
3
3
100%
FIN
141
117
83%
FWAY
34
23
68%
GMK
44
42
95%
GSS
265
241
91%
ABC
11
8
HRC
22
LGL
Pole
Total
Population
Taken
Response
Rate
73%
ASPAC
59
48
81%
22
100%
Brazil
172
149
87%
14
14
100%
EMEA
259
217
84%
India
208
186
89%
SDCS
391
305
78%
Japan
44
36
82%
SDIT
66
53
80%
North America
1084
875
81%
Philippines
615
552
90%
SDOP
210
170
81%
Grand Total
2441
2063
85%
SDPD
303
245
81%
SDPM
30
28
93%
SDPS
788
680
86%
SDQA
119
112
94%
Grand Total
2441
2063
85%
* Participation rates were provided by department however due to its small size CDV will not receive
individual reports
4. ABC Overall
Question by Question Results Sorted by Driver
Question/Driver
ABC OVERALL ENGAGEMENT SCORE
Culture
The company keeps me informed of what I need to know
I believe my company has a culture of integrity
I work for an innovative company
My company cares deeply about customer satisfaction
My company is inclusive and recognizes the contributions of everyone
At my company it is safe to take business risks
Development
I have a challenging professional development plan
I receive an appropriate amount of training to perform my job
responsibilities
There are challenging opportunities and assignments for me to take on
I have an effective coach or mentor for my professional development
Senior Leadership
Senior leadership is open to new ideas
I trust senior leadership to keep the interests of the employees in mind
Senior leadership is committed to employee development
Our senior leaders have shared the company's vision and strategy
% Engaged
54%
55%
57%
70%
58%
69%
43%
33%
45%
46%
Benchmark
59%
66%
69%
69%
71%
78%
60%
47%
53%
47%
31%
48%
63%
40%
47%
48%
41%
37%
61%
71%
44%
57%
60%
48%
55%
66%
5. ABC Overall
Question by Question Results Sorted by Driver (continued)
Question/Driver
Manager
My manager treats everyone fairly
My manager clearly communicates departmental priorities and goals
My manager sets challenging but fair performance expectations
My manager encourages and supports innovative ideas
I regularly receive valuable feedback regarding my performance from my manager
My manager supports my development
I am given an appropriate amount of freedom to do my job
My manager recognizes and rewards me for my achievements
Benefits
Our benefits are competitive with the marketplace
I have easy access to sufficient information on all company benefits
I understand my company’s benefits options
My company has benefit options that fit my lifestyle
Selection and On-boarding
The candidate selection process is fair and objective
Job candidates are given an honest and balanced view of the company during the
hiring process
New hires are provided a strong orientation to the company, key people,
departments, and their teams
% Engaged Benchmark
65%
63%
72%
63%
68%
62%
65%
61%
69%
68%
54%
55%
59%
61%
80%
77%
50%
56%
60%
59%
47%
48%
68%
65%
70%
65%
55%
58%
57%
56%
61%
58%
60%
59%
48%
49%
6. ABC Overall
Question by Question Results Sorted by Driver (continued)
Question/Driver
% Engaged Benchmark
Compensation
44%
54%
I understand the company's compensation program
56%
61%
I feel my compensation is fair based on the company's compensation program
41%
51%
My compensation is fair and equitable with the marketplace based on my job level and
experience
Work and Environment
36%
49%
64%
63%
My work makes a difference at my company
78%
71%
There is strong collaboration and cross functional teamwork in this organization
53%
58%
Working with my current team is the best way for me to grow as an employee
61%
59%
Engagement Index
46%
54%
I am confident ABC is moving in the right direction
58%
59%
I have a promising future here
45%
49%
39%
N/A
37%
45%
49%
62%
I had an opportunity to discuss the previous organizational survey results with a member
of management
ABC is a better place to work this year than it was last year
I would proudly recommend working at ABC to a friend or relative
7. Functional and Regional Roll Ups
Sorted Descending Based on Overall Score
Person
Org
Overall
Culture
OVERALL
Kevin Rudy
George Hall
Gary Randolph
Bobby Patrick
Scott Cravotta
George Schulze
Karl Salnoske
Gregg Clevenger
Miguel Garcia
Tami Morrison
Joe Rodgers
Bob Segert
Rick Nash
David Swanlaw
OVERALL
SDQA
HRC
SDPM
GMK
SDPS
GSS
SD
FIN
SDPD
SDCS
SDIT
GXS
LGL
SDOP
54
66
63
60
56
56
55
55
54
54
53
52
49
47
46
Development Leadership Manager Benefits Selection Compensation
55
70
53
54
42
60
52
56
57
52
51
52
31
43
46
45
62
52
59
49
48
51
44
43
38
43
37
44
38
31
Region
Overall
Culture
Development
OVERALL
Japan
Phillippines
India
North America
ASPAC
Brazil
EMEA
54
65
62
61
52
49
45
44
55
63
72
65
45
57
49
43
45
59
56
51
41
38
30
34
* > (+10 %) from overall highlighted in green, > (-10%) from overall highlighted in red
47
63
44
43
39
51
46
48
46
47
45
40
41
22
34
65
69
86
75
79
64
66
64
63
67
65
67
52
81
55
60
63
75
70
69
56
60
59
62
63
61
57
69
58
59
57
74
73
54
54
59
57
57
52
51
57
50
58
46
51
44
54
52
41
60
43
49
44
41
46
43
50
67
31
40
Leadership Manager Benefits Selection Compensation
47
67
63
61
36
44
42
35
65
76
64
69
67
70
52
60
60
57
58
56
71
25
41
45
57
60
64
67
53
52
52
47
44
64
47
45
49
31
25
34
Work &
Environment
64
72
68
78
60
67
62
65
58
63
63
58
46
57
55
Work &
Environment
64
73
71
69
61
65
63
52