Can You Hear Me Now? Good. Let's Talk Diversity & Inclusion at #ILSHRM14

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In this session that I delivered at the 2014 Illinois State SHRM Conference on August 4th I merged my own personal story of a person living with a severe hearing disability and speech impediment and …

In this session that I delivered at the 2014 Illinois State SHRM Conference on August 4th I merged my own personal story of a person living with a severe hearing disability and speech impediment and workplace diversity & inclusion strategy. Diversity & inclusion is no longer just a legislative requirement, it also significantly contributes to employee engagement and top and bottom line business results. Further, the definition of diversity has broadened during the past 10-15 years, and is not limited to sex, race, nationality and persons with disabilities.

I talked about my own personal story --- the good, the bad and the ugly, the business case for workplace diversity and inclusion, how diversity and inclusion plays into the employee experience, and how organizations can create a real diversity and inclusion strategy that truly works.

More in: Recruiting & HR
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Transcript

  • 1. CAN YOU HEAR ME NOW? GOOD.Let’s Talk Diversity, Inclusion & the Employee Experience. #inclusion #ILSHRM14
  • 2. WHO AM I? WHAT DO I DO?
  • 3. My house
  • 4. I BRIDGE EMERGING HR TECH PLATFORMS TO BUYERS
  • 5. CORPORATE HR TEAMS
  • 6. HR/RECRUITMENT TECH FIRMS
  • 7. INDUSTRY EVENTS
  • 8. WE ALL HAVE A STORY TO TELL
  • 9. WHAT’S YOUR UNIQUE STORY?
  • 10. HERE’S MY STORY
  • 11. I WAS BORN HEARING IMPAIRED
  • 12. AND WASN’T DIAGNOSED UNTIL I WAS ALMOST 3…
  • 13. I COULDN’T SPEAK A WORD OF ENGLISH UNTIL MY 3RD BIRTHDAY…
  • 14. AND I WEAR 2 HEARING AIDS…
  • 15. IT GETS BETTER…
  • 16. …I ALSO HAVE A SEVERE STUTTER
  • 17. IT WASN’T EASY GROWING UP!
  • 18. I HAD ZERO CONFIDENCE
  • 19. I WAS ALWAYS EXHAUSTED
  • 20. MY LOWEST MOMENTEarly February 1990
  • 21. WHAT DID I DO?
  • 22. “I LEARNED THAT COURAGE WAS NOT THE ABSENCE OF FEAR, BUT THE TRIUMPH OVER IT. THE BRAVE MAN IS NOT HE WHO DOES NOT FEEL AFRAID, BUT HE WHO CONQUERS THAT FEAR.” NELSON MANDELA
  • 23. I DECIDED TO FIGHT
  • 24. COURAGE HARD WORK CONFIDENCE PERSEVERANCE EDUCATION PERSPECTIVE
  • 25. DO IT ALONE I COULDN’T
  • 26. SPORTS
  • 27. CLOSE FRIENDS FAMILY &
  • 28. UNIQUE INTANGIBLE
  • 29. I HAVE SUCCEEDED… BUT EVERY DAY IS A STRUGGLE!
  • 30. I GREW UP…
  • 31. WHY SHOULD WE CARE ABOUT WORKPLACE DIVERSITY & INCLUSION?
  • 32. “TO BEST SERVE THE MARKET ONE MUST EMPLOY THE MARKET”
  • 33. A DIFFERENT ANGLE GENDER SOCIOECONOMIC STATUS RELIGION SEXUAL ORIENTATION DISABILITY SKILLS FAMILY STATUS THOUGHT EDUCATION EXPERIENCE COLOR ETHNICITY WORK/LIFE BLENDING POLITICAL VIEWS DECISION-MAKING TECHNOLOGY AGE MILITARY
  • 34. 77% 40% 20% 12% Source: www.workforce.com of Executives strongly support diversity initiatives of employees believe their organization is diverse and inclusive When employees feel that they have a more diverse and inclusive workforce… in employee turnover in employee effort
  • 35. POSITIVE CORRELATION BETWEEN DIVERSE & INCLUSIVE ORGANIZATIONS & BUSINESS SUCCESS
  • 36. “Organizations understand investing in diversity & inclusion will likely enhance employee engagement, better serve customers and increase their organization’s innovation and agility”. Stacia Sherman Garr VP, Talent Management Research, Bersin by Deloitte, Deloitte Consulting DIGGING DEEPER
  • 37. Attract Integrate Perform Retain Transition EMPLOYEE EXPERIENCE “Taking a Holistic Approach”
  • 38. WARREN
  • 39. HOW?
  • 40. Values Based Workplace Culture Senior Leadership Commitment— “Walk the Talk” Focus on Constant & Consistent Communication Real Business Measures & Metrics Broaden Your Definition of Diversity—“Serve the Market” Empower Employees— Educate HR Business Practice Re- Engineering SECRET SAUCE
  • 41. Source: www.diversityinc.com
  • 42. SO, WHAT’S YOUR STORY?
  • 43. HOW CAN YOU SUPPORT SOMEONE ELSES STORY?
  • 44. THE BUSINESS CASE IS CLEAR
  • 45. INSIDE-OUT APPROACH “NOT A CHECK-BOX EXERCISE”
  • 46. EDUCATE, EDUCATE… AND EDUCATE SOME MORE!
  • 47. DELIVER ON PROMISES “WALK THE TALK”
  • 48. @JeffWaldmanHR /JeffWaldmanHR /in/JeffWaldmanHR /JeffWaldmanHR /u/1/+JeffWaldman/posts /JeffWaldman www.jeffwaldman.ca JeffWaldman1 jeff@stratify.co LET’S CONNECT