Rumesh Kumar - ITD (15/08/03)DEALING WITH STRESS
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Stress at WorkStress at Work
Rumesh Kumar - ITD (15/08/03)ISSUES TO CONSIDERISSUES TO CONSIDER• WHAT IS STRESS ???• WHAT CAUSES STRESS ???• WHAT FACTOR...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)DEFINITIONSDEFINITIONSStressorStressor is defined as objects / ...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)EFFECT OF STRESSOREFFECT OF STRESSOR
Rumesh Kumar - ITD (15/08/03)TYPES OF STRESSTYPES OF STRESSEUSTRESS DISTRESS
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)DEFINITIONSDEFINITIONSEustressEustress refers to a positive stre...
Rumesh Kumar - ITD (15/08/03)GENERAL ADAPTATIONSYNDROME It explains the process whereby human beingsadjust to stressors i...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)THE STRESS MODELTHE STRESS MODELExperienced StressEnvironmentalF...
Rumesh Kumar - ITD (15/08/03)Stressorsintrinsicto the JobRole of theIndividualCareerDevelopmentOrganizationalStructureRela...
Rumesh Kumar - ITD (15/08/03)Sources of StressStressors intrinsicto the JobRole of the Individualin theOrganizationInterfa...
Rumesh Kumar - ITD (15/08/03)Organizational Factors that causeStressTask DemandsRole DemandsOrganizationalLife CycleOrgani...
Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the Job• Physical WorkingConditions
Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the Job• Working Long Hours
Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the Job• Work Overload
Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the JobInformation Technology
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Role Confl...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Responsibi...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Role Confl...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Role Ambig...
Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTJob FutureUncertainty andAmbiguity
Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTRetrenchment andBudget Cutbacks
Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTMergers andAcquisitions
Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTOver Promotion
Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTOccupational Lock In
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)RELATIONSHIPS WITHRELATIONSHIPS WITHOTHERSOTHERS Relationship w...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)RELATIONSHIPS WITHRELATIONSHIPS WITHOTHERSOTHERS•Relationship wi...
Rumesh Kumar - ITD (15/08/03)Organizational Structure and ClimateOrganizational Structure and Climate Participation in De...
Rumesh Kumar - ITD (15/08/03)Organizational Structure and ClimateOrganizational Structure and Climate Performance Apprais...
Rumesh Kumar - ITD (15/08/03)Organizational Structure and ClimateOrganizational Structure and Climate Organizational Cult...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Interface Between Home andInterface Between Home andWorkWork Re...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Interface Between Home andInterface Between Home andWorkWork Du...
Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Interface Between Home andInterface Between Home andWorkWork Li...
Rumesh Kumar - ITD (15/08/03)ENVIRONMENTAL FACTORS THATENVIRONMENTAL FACTORS THATCAUSE STRESSCAUSE STRESS• Technologicalun...
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL FACTORS THATINDIVIDUAL FACTORS THATCAUSE STRESSCAUSE STRESS• Family problems• Fina...
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL CHARACTERISTIC THATINDIVIDUAL CHARACTERISTIC THATAFFECT LEVELS OF EXPERIENCEDAFFEC...
Rumesh Kumar - ITD (15/08/03)DIAGNOSTIC TOOL FOR STRESS MANAGEMENT AND WELL BEING AT WORKARE YOU A TYPE A?To determine you...
Rumesh Kumar - ITD (15/08/03)THE STRESS - JOB PERFORMANCETHE STRESS - JOB PERFORMANCERELATIONSHIPRELATIONSHIPJobPe Low str...
Rumesh Kumar - ITD (15/08/03)ExhaustionBreakdownBurnout
Rumesh Kumar - ITD (15/08/03)Fatigue and exhaustionFatigue and exhaustion• Steps to remedy this can be as simple as going ...
Rumesh Kumar - ITD (15/08/03)BreakdownBreakdown• Where an individual has been under sustained stress for along period of t...
Rumesh Kumar - ITD (15/08/03)Symptoms of nervous breakdownSymptoms of nervous breakdown• Uncharacteristic, uncontrollable,...
Rumesh Kumar - ITD (15/08/03)Symptoms of nervous breakdownSymptoms of nervous breakdown• destructive and self-destructive ...
Rumesh Kumar - ITD (15/08/03)Burn-OutBurn-Out• Burn-Out occurs where highly committedpeople lose interest and motivation.•...
Rumesh Kumar - ITD (15/08/03)You are at risk of burnout where:You are at risk of burnout where:• you find it difficult to ...
Rumesh Kumar - ITD (15/08/03)CONSEQUENCE OF STRESSCONSEQUENCE OF STRESS• Physiological symptoms – changes in themetabolism...
Rumesh Kumar - ITD (15/08/03)If you are in Danger of BurningIf you are in Danger of BurningOut...Out...• Re-evaluate your ...
Rumesh Kumar - ITD (15/08/03)If you are in Danger of BurningIf you are in Danger of BurningOut...Out...• If you are over-i...
Rumesh Kumar - ITD (15/08/03)Managing StressPreventive Strategies Curative StrategiesCounseling TechniquesStress Managemen...
Rumesh Kumar - ITD (15/08/03)COUNSELING TECHNIQUESCOUNSELING TECHNIQUES• Relaxation Training• Biofeedback• Cognitive Techn...
Rumesh Kumar - ITD (15/08/03)STRESS MANAGEMENTSTRESS MANAGEMENTPROGRAMSPROGRAMS• Employee Assistance Program• Wellness Wor...
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Exercise• Rel...
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Exercise
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Relaxation
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Diet
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Opening up
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESSProfessional help
Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS•Time Management
Rumesh Kumar - ITD (15/08/03)MANAGING STRESS INMANAGING STRESS INORGANIZATIONSORGANIZATIONS• Identify Source of role confl...
Rumesh Kumar - ITD (15/08/03)MANAGING STRESS INMANAGING STRESS INORGANIZATIONSORGANIZATIONS• Select and promote the right ...
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Stress management

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Stress management

  1. 1. Rumesh Kumar - ITD (15/08/03)DEALING WITH STRESS
  2. 2. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Stress at WorkStress at Work
  3. 3. Rumesh Kumar - ITD (15/08/03)ISSUES TO CONSIDERISSUES TO CONSIDER• WHAT IS STRESS ???• WHAT CAUSES STRESS ???• WHAT FACTORS MINIMIZE IMPACT OFSTRESS???• WHAT IS THE CONSEQUENCE OFSTRESS???• WHAT CAN BE DONE ABOUT STRESS???
  4. 4. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)DEFINITIONSDEFINITIONSStressorStressor is defined as objects / events /is defined as objects / events /situations in physical and social environmentssituations in physical and social environmentsthat make a demand on our mind and bodiesthat make a demand on our mind and bodiesStressStress response is a mental and physicalresponse is a mental and physicalreaction to a stressorreaction to a stressorPerpetual mechanismPerpetual mechanism interprets a stressorinterprets a stressoras being positive or negativeas being positive or negative
  5. 5. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)EFFECT OF STRESSOREFFECT OF STRESSOR
  6. 6. Rumesh Kumar - ITD (15/08/03)TYPES OF STRESSTYPES OF STRESSEUSTRESS DISTRESS
  7. 7. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)DEFINITIONSDEFINITIONSEustressEustress refers to a positive stress that:refers to a positive stress that:Can adapt to stressors successfullyCan adapt to stressors successfullyOccurs when the personal capacity exceedsOccurs when the personal capacity exceedsstress level experiencedstress level experiencedDistressDistress refers to a negative stress that:refers to a negative stress that:Is unsuccessful in adapting to / removing aIs unsuccessful in adapting to / removing astressorstressor
  8. 8. Rumesh Kumar - ITD (15/08/03)GENERAL ADAPTATIONSYNDROME It explains the process whereby human beingsadjust to stressors in their environment Involves processes of Alarm, Resistance andWear
  9. 9. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)THE STRESS MODELTHE STRESS MODELExperienced StressEnvironmentalFactorsOrganizationalFactorsIndividual FactorsPhysiologicalSymptomsPsychologicalSymptomsBehavioralSymptomsIndividual Differences
  10. 10. Rumesh Kumar - ITD (15/08/03)Stressorsintrinsicto the JobRole of theIndividualCareerDevelopmentOrganizationalStructureRelationshipsWithOthersInterfacebetweenWork & HomeSOURCES OF STRESSAT WORKINDIVIDUALCHARACTERISTICSBIOGRAPHICALANDDEMOGRAPHICFACTORSPERSONALITYCOPINGSTRATEGIESSYMPTOMS OFOCCUPATIONALILL HEALTHINDIVIDUALSYMPTOMS•Diastolic Blood Pressure•Cholesterol Level•Heart Rate•Smoking•Depressive Mood•Escapists Drinking•Job Dissatisfaction•Reduced AspirationORGANIZATIONALSYMPTOMS•High Absenteeism•High labor turnover•Industrial RelationsDifficulties•Poor Quality ControlDISEASECoronaryHeartDiseaseMental IllhealthProlongedStrikesFrequent &SevereAccidentsChronicallyPoorPerformance
  11. 11. Rumesh Kumar - ITD (15/08/03)Sources of StressStressors intrinsicto the JobRole of the Individualin theOrganizationInterface betweenWork and HomeOrganizational StructureAnd ClimateCareer DevelopmentRelationship withOthers
  12. 12. Rumesh Kumar - ITD (15/08/03)Organizational Factors that causeStressTask DemandsRole DemandsOrganizationalLife CycleOrganizationalLeadershipInterpersonalDemandsOrganizationalStructure
  13. 13. Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the Job• Physical WorkingConditions
  14. 14. Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the Job• Working Long Hours
  15. 15. Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the Job• Work Overload
  16. 16. Rumesh Kumar - ITD (15/08/03)Stressors Intrinsic to the JobStressors Intrinsic to the JobInformation Technology
  17. 17. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Role ConflictRole Conflict• Role AmbiguityRole Ambiguity• Responsibility forResponsibility forOthersOthers
  18. 18. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Responsibility forResponsibility forOthersOthers
  19. 19. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Role ConflictRole Conflict
  20. 20. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)The Role of the IndividualThe Role of the Individual• Role AmbiguityRole Ambiguity
  21. 21. Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTJob FutureUncertainty andAmbiguity
  22. 22. Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTRetrenchment andBudget Cutbacks
  23. 23. Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTMergers andAcquisitions
  24. 24. Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTOver Promotion
  25. 25. Rumesh Kumar - ITD (15/08/03)CAREER DEVELOPMENTOccupational Lock In
  26. 26. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)RELATIONSHIPS WITHRELATIONSHIPS WITHOTHERSOTHERS Relationship with theRelationship with theimmediate bossimmediate boss
  27. 27. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)RELATIONSHIPS WITHRELATIONSHIPS WITHOTHERSOTHERS•Relationship with fellow co-workers
  28. 28. Rumesh Kumar - ITD (15/08/03)Organizational Structure and ClimateOrganizational Structure and Climate Participation in DecisionParticipation in DecisionMakingMaking
  29. 29. Rumesh Kumar - ITD (15/08/03)Organizational Structure and ClimateOrganizational Structure and Climate Performance AppraisalPerformance Appraisal
  30. 30. Rumesh Kumar - ITD (15/08/03)Organizational Structure and ClimateOrganizational Structure and Climate Organizational CultureOrganizational Culture
  31. 31. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Interface Between Home andInterface Between Home andWorkWork RelationshipsRelationshipsbetween workbetween workand familyand family
  32. 32. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Interface Between Home andInterface Between Home andWorkWork Dual CareerDual CareerCouplesCouples
  33. 33. Rumesh Kumar - ITD (15/08/03)Rumesh Kumar - ITD (15/08/03)Interface Between Home andInterface Between Home andWorkWork Life EventsLife Events
  34. 34. Rumesh Kumar - ITD (15/08/03)ENVIRONMENTAL FACTORS THATENVIRONMENTAL FACTORS THATCAUSE STRESSCAUSE STRESS• Technologicaluncertainty• Economic uncertainty• Political uncertainty
  35. 35. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL FACTORS THATINDIVIDUAL FACTORS THATCAUSE STRESSCAUSE STRESS• Family problems• Financial problems
  36. 36. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL CHARACTERISTIC THATINDIVIDUAL CHARACTERISTIC THATAFFECT LEVELS OF EXPERIENCEDAFFECT LEVELS OF EXPERIENCEDSTRESSSTRESS• Perceptions• Job experience, Age and Level of Ability• Locus of control• Type A behavior• Extroversion / Introversion• Sex Differences-Professional Women
  37. 37. Rumesh Kumar - ITD (15/08/03)DIAGNOSTIC TOOL FOR STRESS MANAGEMENT AND WELL BEING AT WORKARE YOU A TYPE A?To determine your Type A or Type B profile, circle the number on the scale below that best characterizesyour behavior for each trait.1. Casual about appointments 1 2 3 4 5 6 7 8 Never late appointments2. Not competitive 1 2 3 4 5 6 7 8 Very competitive3. Never feel rushed 1 2 3 4 5 6 7 8 Always rushedeven under pressure4. Take things one at 1 2 3 4 5 6 7 8 Try to do manya time things at once,5. Slow doing things 1 2 3 4 5 6 7 8 Fast (eating,walking,etc.)6. Express feelings 1 2 3 4 5 6 7 8 Sit on feelings7. Many interests 1 2 3 4 5 6 7 8 Few interestsoutside workSource: Adapted from .W. Bortner, “Short Rating Scale as a Potential Measure of Pattern A Behavior,” Journal ofChronic Diseases, June 1969, pp. 87-91. With permission.
  38. 38. Rumesh Kumar - ITD (15/08/03)THE STRESS - JOB PERFORMANCETHE STRESS - JOB PERFORMANCERELATIONSHIPRELATIONSHIPJobPe Low stress levels High stress levelsr stimulate employee create unattainablef to increase tendency demands thato to act to reduce deteriorater stress levels performancemanceStress levels•
  39. 39. Rumesh Kumar - ITD (15/08/03)ExhaustionBreakdownBurnout
  40. 40. Rumesh Kumar - ITD (15/08/03)Fatigue and exhaustionFatigue and exhaustion• Steps to remedy this can be as simple as going tobed earlier, or taking a good break.• Alternatively re-examine your life and check whetherthe things you are doing lead to you meeting yourpersonal goals. This may show you which jobs orcommitments you can drop. Implementingtime management strategies may also help you towork more effectively, giving you more time to relax.• Where the problem is serious, go to see your doctor.
  41. 41. Rumesh Kumar - ITD (15/08/03)BreakdownBreakdown• Where an individual has been under sustained stress for along period of time, has suffered serious life crises, or hasreached a stage of exhaustion and demoralization, thenbreakdown may occur.• Breakdown sounds sudden and dramatic - in the case ofphysical breakdown it may be. Mental breakdown, however,may be slow in onset, and may be mild or severe. Theboundary between prolonged unhappiness or exhaustion andbreakdown is blurred - one definition of breakdown may bethat the sufferer finally carries out some act that makes itimpossible to continue functioning normally in society.
  42. 42. Rumesh Kumar - ITD (15/08/03)Symptoms of nervous breakdownSymptoms of nervous breakdown• Uncharacteristic, uncontrollable, irrationalbehaviour• intense and excessive anxiety• severe depression• obsessive activity - persistent performance ofan irrational activity, or of a normal activity toan irrational degree• manic depression - depression interspersedwith periods of euphoria
  43. 43. Rumesh Kumar - ITD (15/08/03)Symptoms of nervous breakdownSymptoms of nervous breakdown• destructive and self-destructive behavior:– sobbing– screaming– shouting– violence– self-mutilation– suicide• doing stupid things:– giving up a good job– breaking up good relationships– shoplifting– becoming dependent on drugs• schizophrenia
  44. 44. Rumesh Kumar - ITD (15/08/03)Burn-OutBurn-Out• Burn-Out occurs where highly committedpeople lose interest and motivation.• Typically it will occur in hard working, harddriven people, who become emotionally,psychologically or physically exhausted.You are at risk of burnout where:
  45. 45. Rumesh Kumar - ITD (15/08/03)You are at risk of burnout where:You are at risk of burnout where:• you find it difficult to say no to additional commitments orresponsibilities• you have been under intense and sustained pressure forsome time• your high standards make it difficult to delegate to assistants• you have been trying to achieve too much for too long• you have been giving too much emotional support for too long• Often burn-out will manifest itself in a reduction in motivation,volume and quality of performance, or in dissatisfaction withor departure from the activity altogether.
  46. 46. Rumesh Kumar - ITD (15/08/03)CONSEQUENCE OF STRESSCONSEQUENCE OF STRESS• Physiological symptoms – changes in themetabolism that accompany Stressors• Psychological symptoms - mental healththreatened by high levels of Stress• Behavioral symptoms - changes inbehavior related to stress
  47. 47. Rumesh Kumar - ITD (15/08/03)If you are in Danger of BurningIf you are in Danger of BurningOut...Out...• Re-evaluate your goals and prioritize them• Evaluate the demands placed on you• Identify your ability to comfortably meet these demands.• If you are over-involved, reduce the commitments that areexcessive• If people demand too much emotional energy, become moreunapproachable and less sympathetic. Involve other people ina supportive role. You owe it to yourself to avoid being bleddry emotionally.• Learn stress management skills
  48. 48. Rumesh Kumar - ITD (15/08/03)If you are in Danger of BurningIf you are in Danger of BurningOut...Out...• If you are over-involved, reduce thecommitments that are excessive• If people demand too much emotional energy,become more unapproachable and lesssympathetic. Involve other people in asupportive role. You owe it to yourself to avoidbeing bled dry emotionally.• Learn stress management skills
  49. 49. Rumesh Kumar - ITD (15/08/03)Managing StressPreventive Strategies Curative StrategiesCounseling TechniquesStress Management Programs
  50. 50. Rumesh Kumar - ITD (15/08/03)COUNSELING TECHNIQUESCOUNSELING TECHNIQUES• Relaxation Training• Biofeedback• Cognitive TechniqueApplication• Exercise• Time ManagementSkills
  51. 51. Rumesh Kumar - ITD (15/08/03)STRESS MANAGEMENTSTRESS MANAGEMENTPROGRAMSPROGRAMS• Employee Assistance Program• Wellness Works Program• Stay well Program• Kimberly Clarke’s health care program
  52. 52. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Exercise• Relaxation• Diet• Opening up• Professional help• Time Management
  53. 53. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Exercise
  54. 54. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Relaxation
  55. 55. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Diet
  56. 56. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS• Opening up
  57. 57. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESSProfessional help
  58. 58. Rumesh Kumar - ITD (15/08/03)INDIVIDUAL APPROACHES TOINDIVIDUAL APPROACHES TOMANAGING STRESSMANAGING STRESS•Time Management
  59. 59. Rumesh Kumar - ITD (15/08/03)MANAGING STRESS INMANAGING STRESS INORGANIZATIONSORGANIZATIONS• Identify Source of role conflict in order tominimize it• Improve Communications in the Organization• Encourage Job Rotation• Provide Social Support• Praise your staff• Try to delegate where possible• Provide career and promotion prospects
  60. 60. Rumesh Kumar - ITD (15/08/03)MANAGING STRESS INMANAGING STRESS INORGANIZATIONSORGANIZATIONS• Select and promote the right employees• Pay attention to staff family concerns• Eliminate Sex Discrimination practices• Review the office / work place layout• Consider alternative methods of working• Carry Out Stress Audits on a regular basis
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