Washington trust bank case study

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  • 1. CHALLENGEGrowing Application and Traffic LevelsBecause of the rapid growth of their call center, Washington Trust needed to addfunctionality to their network that allowed for smoother intra-office communicationand more efficient means for locations to work together. In addition to needing amore complete business continuity solution, they also required a proper disaster-recover plan that their traditional frame relay technology could not support. To meetgrowing business opportunities, Washington Trust’s network needed to grow aswell; that meant an easier and scalable growth solution was needed. And to ensureWashington Trust continued to protect its banking customers’ privacy, it needed anetwork partner that provided the highest levels of security, redundancy and backupcapabilities, network availability and performance for its data and application needs.SOLUTIONCenturyLink IQ™NetworkingThe CenturyLink account team designed and implemented an IP-based migrationto CenturyLink IQ Networking Private Ports that eased new location additionswith any-to-any connectivity and increased bandwidth. Additionally, CenturyLinkCenturyLink Solutions Featuring:CenturyLink IQ NetworkingCase Study: Washington Trust Bank(continued on back)
  • 2. CustomerWashington Trust is the largest privatelyowned commercial bank in the Northwest,serving Washington/Idaho for over 100years.It has over 30 branches in 15Washington and Idaho communities withdeposits in excess of $2 billion.CenturyLink IQ™NetworkingCenturyLink IQ Networking consists ofa secure, managed, fully interoperableand scalable suite of global wide areanetworking services. A CenturyLink IQNetworking solution is designed to focuson your specific business and applicationrequirements, allowing customersto choose from an advanced suite ofCenturyLink networking technologies. As aresult, CenturyLink IQ Networking providesenterprise customers anew, future-proofedway of building or expanding their widearea networking environment.*These results are unique to this entity and should notbe considered an indication of the amount of savings orimprovements, if any, that may be realized by any other entitysubscribing to comparable services.1801 California StreetDenver, CO 802021 800-860-1020www.centurylink.com/business©2011 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities.XXX CODE(continued from front page)provided Washington Trust’s traffic with enhanced security viathe CenturyLink private MPLS-based network. The completeCenturyLink solution also incorporated disaster recoverymeasures by introducing connectivity to a new, secondarycustomer data center. This provided dynamic rerouting requeststo the secondary location in the event of a disaster.Quality of service (QoS) was also an important component ofthe CenturyLink IQ Networking solution. CenturyLink’s advancedQoS capabilities will support Washington Trust’s banking andmultimedia applications across its wide area network in a secure,prioritized manner ensuring the traffic designated as critical isgiven heightened priority as it is sent across the CenturyLink IPnetwork.LESS TIME ON NETWORK MANAGEMENT,MORE TIME ON GROWTHThrough IP-based, any-to-any connectivity, Washington Trust isrelieved of any network management tasks involving provisioningpermanent virtual circuits to each and very location. Additionally,CenturyLink support of multiple access methodologies enabledaccess of the private IP network, offering flexibility and costsavings. The CenturyLink IQ Networking solution allowsWashington Trust’s network management group to more easilyadd network locations, make changes and prioritize traffic.These capabilities improve the organization’s customer serviceproductivity and response time.“Qwest iQ Networking platform was a natural progression ofour networking strategy, “said Washington Trust Senior VP andCIO Jim Brockett. “We were able to utilize existing networktechnology without a large retrofit of equipment. But mostimportantly, our network is highly secure, redundant and hassufficient bandwidth, ease of management and cost controlwithout limiting our growth.”cr11cr111890 11/11