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Building a Customer Service Culture

by Social Media Speaker, Consultant and Educator at Social Media Explorer on Sep 26, 2012

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Slides from the September 2012 SME Digital Power Panel discussion on building a customer service culture to drive profits with Zappos, Citibank and Social Media Explorer.

Slides from the September 2012 SME Digital Power Panel discussion on building a customer service culture to drive profits with Zappos, Citibank and Social Media Explorer.

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Building a Customer Service Culture Building a Customer Service Culture Presentation Transcript