Smart Consultancy India 1
Agrawal Jasmit Page 1
Smart Consultancy India is an innovative provider of customer-centric busi...
Smart Consultancy India 2
Agrawal Jasmit Page 2
Smart Consultancy Ahmedabad BPO Services
BPO that is contracted outside a ...
Smart Consultancy India 3
Agrawal Jasmit Page 3
Smart Consultancy Ahmedabad KPO Services
Knowledge process outsourcing (KP...
Smart Consultancy India 4
Agrawal Jasmit Page 4
Why Us:
The KPO & BPO industry captures in essence Smart Consultancy's tag...
Smart Consultancy India 5
Agrawal Jasmit Page 5
101, Mauryansh Elanza,
Nr. Parekh Hospital,
Shyamal Cross Road,
Ahmedabad ...
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Smart Consultancy Ahmedabad

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Smart Consultancy India is an innovative provider of customer-centric business process services. With the network of delivery centers spread across India.

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Smart Consultancy Ahmedabad

  1. 1. Smart Consultancy India 1 Agrawal Jasmit Page 1 Smart Consultancy India is an innovative provider of customer-centric business process services. With the network of delivery centers spread across India. Smart Consultancy India is not only improving customer satisfaction but also reduce operational costs, record process improvements focus on core competence... BPO culture has become worldwide widespread today. Presently, within the business world the BPO services have distinct price that virtually each organization like going for BPO services currently. The processes in KPO appeal strongly the analytical, interpretation, advance information search and innovative technological skills. The basic condition of KPO Service is not amount; its quantity with high-quality output The company's services include – Customer Management, Data Transaction Processing. Over the last decade, the company has assimilated best-of-breed processes, developed intellectual property (IP), adopted industry standard technology ensured faster time to market and invested in continuous improvement in quality of services. KPO BPO
  2. 2. Smart Consultancy India 2 Agrawal Jasmit Page 2 Smart Consultancy Ahmedabad BPO Services BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called near shore outsourcing. Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service. Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry. The main advantage of BPO is the way in which it helps increase a company's flexibility. However, several sources have different ways in which they perceive organizational flexibility. BPO Services was all about cost efficiency, which allowed a certain level of flexibility at the time. Due to technological advances and changes in the industry (specifically the move to more service- based rather than product-based contracts), companies who choose to outsource their back- office increasingly look for time flexibility and direct quality control. Business process outsourcing enhances the flexibility of an organization in different ways: Another way in which BPO contributes to a company’s flexibility is that a company is able to focus on its core competencies, without being burdened by the demands of bureaucratic restraints. Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses. The key lies in knowing which of the main value drivers to focus on – customer intimacy, product leadership, or operational excellence. Focusing more on one of these drivers may help a company create a competitive edge. A third way in which BPO increases organizational flexibility is by increasing the speed of business processes. Supply chain management with the effective use of supply chain partners and business process outsourcing increases the speed of several business processes, such as the throughput in the case of a manufacturing company.
  3. 3. Smart Consultancy India 3 Agrawal Jasmit Page 3 Smart Consultancy Ahmedabad KPO Services Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities] which are competitively important or form an integral part of a company's value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise. WHAT IS A KPO ? KPO stands for Knowledge Process Outsourcing. KPO includes processes that demand advanced information search, analytical, interpretation and technical skills as well as some judgment and decision- making. It is essentially an offshoot of business process outsourcing (BPO). One can call it a high-end activity, which is likely to boom in coming years. There is a huge potential in this field of knowledge. The whole concept of KPO is information driven. It means that it is a continuous process of creation and dissemination of information by bringing together the information industry leaders to create knowledge and see meaning in information and its context. Those who can get benefits of KPO include:  E-Marketing  Learning Solutions  Animation and Design  Training and Consulting  Network Management  Data Analysis  Intellectual Property  Legal Research  Writing and Content Development  Research and Development With our proven capabilities and our commitment to continually evolving and improving, Thought Focus KPO stands apart as the partner of choice in global, knowledge-driven outsourcing.
  4. 4. Smart Consultancy India 4 Agrawal Jasmit Page 4 Why Us: The KPO & BPO industry captures in essence Smart Consultancy's tagline of "Winning by Applying Thought', by enabling businesses to reason beyond the cube and deliver tangible business impact and improved efficiencies for key business functions. Smart Consultancy's KPO arm focuses on fast moving domains to provide accelerated solutions to our customers. Smart Consultancy India’s KPO & BPO services include: Technical Publications: In today's highly competitive information technology industry, it has become imperative for companies to lower the time-to-market of a product to ensure its success. A broad range of technical publications like user guides, service manuals, configuration guides and so on, are required to ensure that products perform accurately, safely and dependably. Value through collaboration: Smart Consultancy's technical publications solutions brings together our expertise in technologies and products for vertical markets, deep-rooted user group orientation and technical documentation methodologies to support all your documentation needs through the product lifecycle. Sales & Marketing Operations (SMO): With our unique Bureau Services Model, we deliver seamless, well integrated marketing services deployments that provide customized services & processes to meet specific requirements of customer organizations. Our services portfolio comprises of  Contact Data Management  Intelligence  Content & Creative  Campaign  Analytics Data Management & Reporting (DM&R): Our service offerings below help in Product Data Accuracy and faster Time to Market for our Retail and Manufacturing clients. They are broadly categorized under the following:  Data Acquisition Services  Data Transportation and Quality Services  Data Presentation Services  Taxonomy Management Service
  5. 5. Smart Consultancy India 5 Agrawal Jasmit Page 5 101, Mauryansh Elanza, Nr. Parekh Hospital, Shyamal Cross Road, Ahmedabad - 380009 Gujarat (INDIA) 8154003013 info@smartconsultancyindia.com www.smartconsultancyindia.in/ Content Link: http://www.slideshare.net/JasmitAgrawal/smart-consultancy-ahmedabad

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