Individual smarts and talent alone woes not guarantee that your library will have a successful team. This presentation explores how group emotional intelligence and a team's leadership contribute to the success of workplace teams.
Building Effective Teams Presented by: Jay Turner, Director of CE and Training NGAL Meeting, January 11, 2012
Shaper or Coordinator Plant or EvaluatorSpecialists Implementers Team workers Investigators Finishers
Better decisions, more creative solutions, higher productivity Participation, cooperation, collaboration Trust, identity, efficacy Building the Emotional Intelligence of Groups. DruskatGroup emotional intelligence and Wolff (2001), Harvard Business Review
Graham’s 4 levels of emotion Emotions Group Outside Emotions the GroupIndividuals’Emotions