1/29
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
www.janclaes.info
Jan Claes
Teaching assistant : PhD 2009 – 2015
Sup...
2/29
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
www.janclaes.info
Comprehensive overview PhD
3/29
www.janclaes.info
Overview
DESIGN SCIENCE
Process model quality
improving
modeling method
BEHAVIOURAL SCIENCE
Link be...
4/29
www.janclaes.info
Overview
DESIGN SCIENCE
Process model quality
improving
modeling method
BEHAVIOURAL SCIENCE
Link be...
5/29
www.janclaes.info
Overview
DESIGN SCIENCE
Process model quality
improving
modeling method
BEHAVIOURAL SCIENCE
Link be...
6/29
www.janclaes.info
Overview
DESIGN SCIENCE
Process model quality
improving
modeling method
BEHAVIOURAL SCIENCE
Link be...
7/29
www.janclaes.info
DESIGN SCIENCE
Process model quality
improving
modeling method
Overview
BEHAVIOURAL SCIENCE
Link be...
8/29
www.janclaes.info
Overview
DESIGN SCIENCE
Process model quality
improving
modeling method
BEHAVIOURAL SCIENCE
Link be...
9/29
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
www.janclaes.info
How to test the developed theory (SPMT)?
10/29
www.janclaes.info
Research model
A B A determines BA B The more A, the more B+ A B The more A, the less B– A B A tra...
11/29
www.janclaes.info
Cognitive style
Need for structure
Learning styleField dependency
Sensory
Visual
Inductive
Active
...
12/29
www.janclaes.info
Observational modeling session
Jools experimental platform
Simple modeling notation
activity – e...
13/29
www.janclaes.info
Cognitive tests
Four cognitive tests
 Operation Span Test
 Counting Span Test
 Reading Span Te...
14/29
www.janclaes.info
Pre-survey and post-survey
Cognitive style
 Need for structure scale
 Learning style scale
Cog...
15/29
www.janclaes.info
Tool tutorial
16/29
www.janclaes.info
Modeling session
17/29
www.janclaes.info
Interviews
Feedback cognitive profile
Feedback used modeling style
Feedback cognitive load
Fee...
18/29
www.janclaes.info
Modeling style
Flow oriented
modeling
19/29
www.janclaes.info
Modeling style
pauses
number of big gaps
distance
lines between
consecutive operations
progress
nu...
20/29
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
www.janclaes.info
Processing empirical data: statistical madness
21/29
www.janclaes.info
Modeling effectiveness and efficiency
Semantic quality
 Completeness & correctness (of content)
...
22/29
www.janclaes.info
Modeling effectiveness and efficiency
Syntactic quality
 Correctness (of syntax)
 Number of syn...
23/29
www.janclaes.info
Modeling effectiveness and efficiency
Time
 Time between start reading case and last operation
...
24/29
www.janclaes.info
Research model
A B A determines BA B The more A, the more B+ A B The more A, the less B– A B A tra...
25/29
www.janclaes.info
Correlation
Cognitive style
Modelingstyle
Modeling resultCognitive load
26/29
www.janclaes.info
T-test
Learning style Need for structure Field dependency
LoadSyntaxTimeEffort
27/29
www.janclaes.info
PLS-SEM
28/29
www.janclaes.info
PLS-SEM
29/29
www.janclaes.info
Thanks for you attention!
> Do you have feedback on my research plans? <
> Do you have questions? ...
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UGent MIS research seminar December 2014

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Slides of my presentation at the UGent MIS research seminar of December, 9 December 2014, Gent, B

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UGent MIS research seminar December 2014

  1. 1. 1/29 FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION www.janclaes.info Jan Claes Teaching assistant : PhD 2009 – 2015 Supervisors UGent : Geert Poels & Frederik Gailly Supervisors TU/e : Paul Grefen & Irene Vanderfeesten Investigating the process of process modeling and its relation to model quality
  2. 2. 2/29 FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION www.janclaes.info Comprehensive overview PhD
  3. 3. 3/29 www.janclaes.info Overview DESIGN SCIENCE Process model quality improving modeling method BEHAVIOURAL SCIENCE Link between process and cognitive overload DESIGN SCIENCE Process visualization BEHAVIOURAL SCIENCE Link between process and model characteristics DESIGN SCIENCE Tool support
  4. 4. 4/29 www.janclaes.info Overview DESIGN SCIENCE Process model quality improving modeling method BEHAVIOURAL SCIENCE Link between process and cognitive overload DESIGN SCIENCE Process visualization BEHAVIOURAL SCIENCE Link between process and model characteristics DESIGN SCIENCE Tool support P1 Chapter 1 • BPM conference paper P1 • Explorative research • Hypothesis building • Observational modeling sessions • Structured process modeling relates to model quality • Correlation, t-test, linear regression
  5. 5. 5/29 www.janclaes.info Overview DESIGN SCIENCE Process model quality improving modeling method BEHAVIOURAL SCIENCE Link between process and cognitive overload BEHAVIOURAL SCIENCE Link between process and model characteristics DESIGN SCIENCE Tool support Chapter 2 • BPM workshop paper P1 • ISEB journal paper A1 • PPMChart visualization • Observational modeling sessions • Visualization theories DESIGN SCIENCE Process visualization P1 A1
  6. 6. 6/29 www.janclaes.info Overview DESIGN SCIENCE Process model quality improving modeling method BEHAVIOURAL SCIENCE Link between process and model characteristics DESIGN SCIENCE Tool support Chapter 3 • CAiSE workshop paper P1 • ISF journal paper A1 • Explanatory theory development • Structured Process Modeling Theory (SPMT) • Cognitive theories • Observational modeling sessions • Correlation, t-test, PLS-SEM, EGA BEHAVIOURAL SCIENCE Link between process and cognitive overload DESIGN SCIENCE Process visualization P1 A1
  7. 7. 7/29 www.janclaes.info DESIGN SCIENCE Process model quality improving modeling method Overview BEHAVIOURAL SCIENCE Link between process and cognitive overload DESIGN SCIENCE Process visualization BEHAVIOURAL SCIENCE Link between process and model characteristics DESIGN SCIENCE Tool support A1Chapter 4 • Main contribution • Prescriptive theory, modeling method • Structured Process Modeling Method (SPMM) • > measure cognitive style • > determine modeling style
  8. 8. 8/29 www.janclaes.info Overview DESIGN SCIENCE Process model quality improving modeling method BEHAVIOURAL SCIENCE Link between process and cognitive overload DESIGN SCIENCE Process visualization BEHAVIOURAL SCIENCE Link between process and model characteristics Chapter 5 • Tool support • Visualizing structure of model to help modeler during model creation • Phased modeling DESIGN SCIENCE Tool support ?
  9. 9. 9/29 FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION www.janclaes.info How to test the developed theory (SPMT)?
  10. 10. 10/29 www.janclaes.info Research model A B A determines BA B The more A, the more B+ A B The more A, the less B– A B A translates into B learning style degree of serialization adopted serialization style need for structure field- dependency – + intrinsic cognitive load for modeling phases intrinsic cognitive load for aggregation phases cognitive overload intrinsic cognitive load for strategy building phases + + + serialization style fit structuredness of serialization – –– – 1 2 3 process model quality overall construction effort +–
  11. 11. 11/29 www.janclaes.info Cognitive style Need for structure Learning styleField dependency Sensory Visual Inductive Active Sequential Intuitive Auditory Deductive Reflective Global I ♥︎ chaos I #$@&! chaos DON’T SEE THE FOREST THROUGH THE TREES
  12. 12. 12/29 www.janclaes.info Observational modeling session Jools experimental platform Simple modeling notation activity – edge – start event – end event – xor gateway – and gateway Experimental flow  Cognitive tests  Pre-survey  Tool tutorial  Modeling sessions  Post-survey  Interviews
  13. 13. 13/29 www.janclaes.info Cognitive tests Four cognitive tests  Operation Span Test  Counting Span Test  Reading Span Test  Hidden Figures Test Fully-automated in tool Taken at home Avoiding cheating  Intrinsic motivation  Limited cheat detection (score, time, tool focus)
  14. 14. 14/29 www.janclaes.info Pre-survey and post-survey Cognitive style  Need for structure scale  Learning style scale Cognitive load  Intrinsic, extraneous, germane cognitive load scale Prior knowledge  domain, language, modeling Cognitive fit  language, modeling language, tool Demographics
  15. 15. 15/29 www.janclaes.info Tool tutorial
  16. 16. 16/29 www.janclaes.info Modeling session
  17. 17. 17/29 www.janclaes.info Interviews Feedback cognitive profile Feedback used modeling style Feedback cognitive load Feedback SPMT General feedback
  18. 18. 18/29 www.janclaes.info Modeling style Flow oriented modeling
  19. 19. 19/29 www.janclaes.info Modeling style pauses number of big gaps distance lines between consecutive operations progress number of operations per 3 minutes overlap number of overlapping operations alterations number of non-green dots
  20. 20. 20/29 FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION www.janclaes.info Processing empirical data: statistical madness
  21. 21. 21/29 www.janclaes.info Modeling effectiveness and efficiency Semantic quality  Completeness & correctness (of content)  Number of semantic errors
  22. 22. 22/29 www.janclaes.info Modeling effectiveness and efficiency Syntactic quality  Correctness (of syntax)  Number of syntactic cognitive errors
  23. 23. 23/29 www.janclaes.info Modeling effectiveness and efficiency Time  Time between start reading case and last operation Effort  Number of operations
  24. 24. 24/29 www.janclaes.info Research model A B A determines BA B The more A, the more B+ A B The more A, the less B– A B A translates into B learning style degree of serialization adopted serialization style need for structure field- dependency – + intrinsic cognitive load for modeling phases intrinsic cognitive load for aggregation phases cognitive overload intrinsic cognitive load for strategy building phases + + + serialization style fit structuredness of serialization – –– – 1 2 3 process model quality overall construction effort +–
  25. 25. 25/29 www.janclaes.info Correlation Cognitive style Modelingstyle Modeling resultCognitive load
  26. 26. 26/29 www.janclaes.info T-test Learning style Need for structure Field dependency LoadSyntaxTimeEffort
  27. 27. 27/29 www.janclaes.info PLS-SEM
  28. 28. 28/29 www.janclaes.info PLS-SEM
  29. 29. 29/29 www.janclaes.info Thanks for you attention! > Do you have feedback on my research plans? < > Do you have questions? < Jan Claes jan.claes@ugent.be http://www.janclaes.info Twitter: @janclaesbelgium

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