Confenis2012DC

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Slides of my presentation at the doctoral consortium of the CONFENIS conference, 19 September 2012, Ghent, Belgium

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Confenis2012DC

  1. 1. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Business Process Modeling in Support of Supply Chain Applications Promotor: Prof. Dr. Geert Poels Copromotor: Prof. Dr. Ir. Birger RaaFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 19 September, 2012
  2. 2. TopicBusiness Process Modeling in Support of Supply Chain ApplicationsInter-organizational modeling Supplier Send invoice Receive SO Pack goods Supplier Logistics Logistics Deliver goods Customer Customer Pay invoice Send PO Receive goodsFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 2 / 17
  3. 3. Topic Supply Chain level Model level top-down bottom-up top-down bottom-uporchestration choreography cooperative modeling process mining Organization level Operation levelInter-organizational modeling  Cooperative modeling (manual, top-down)  Process mining (automatic, bottom-up)Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 3 / 17
  4. 4. MethodologyQualitative positivist research method  grounded theory (developing theory through collection and analysis of data)RQ1: cooperative process modeling  behavioral science research (developing and evaluating theories from observations of reality)RQ2: process mining  design science research (developing and evaluating artifacts to solve a practical problem)Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 4 / 17
  5. 5. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Cooperative Process ModelingFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 19 September, 2012
  6. 6. Cooperative process modelingDefinition  Working together on the manual construction of an inter- organizational process model  Where participants have knowledge on different parts of the processResearch questions (improve knowledge to improve training/tools/…)  RQ1a: what are the characteristics of the process of cooperative process modeling?  RQ1b: (how) can we provide guidelines for cooperative process modeling?Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 6 / 17
  7. 7. Cooperative process modeling Properties of textual description Properties of modelers Properties of RESEARCH modeling process Properties of resulting modelFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 7 / 17
  8. 8. Cooperative process modelingPreliminary work  Visualization (TAProViz@BPM 2012) “Visualizing the Process of Process Modeling with PPMCharts“  Method (BPM 2012 + invitation special issue Information Systems journal) “Tying Process Model Quality to the Modeling Process: The Impact of Structuring, Movement, and Speed“Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 8 / 17
  9. 9. Cooperative process modelingFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 9 / 17
  10. 10. Cooperative process modelingFuture work  Tying process of process modeling to the resulting process model (explorative > 2012)  Tying structured modeling to understandability (confirmative > 2012)  Discovered patterns and styles of cooperative process modeling (explorative > 2013)  Method for cooperative process modeling (confirmative > 2013)Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 10 / 17
  11. 11. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Process MiningFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 19 September, 2012
  12. 12. Process miningDefinition  Automatic as-is process model construction or analysis  From historical process data recorded in information systemsResearch questions (enable process mining with data distributed in multiple event logs)  RQ2: how to merge event logs for process mining?Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 12 / 17
  13. 13. Process mining CSV Event Data Log CSV Event Data Log CSV Event Data Log Process ModelFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 13 / 17
  14. 14. Process miningPreliminary work  Problem definition: survey (BPI@BPM 2012)  Problem definition: manifesto (BPI@BPM 2012)  Genetic algorithm for event log merging (INISET@CAiSE 2011)  Artificual Immune System for event log merging (BPI@BPM 2011)  Rule based method for event log merging (Information Sciences journal > 2012)Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 14 / 17
  15. 15. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION ConclusionFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 19 September, 2012
  16. 16. ConclusionPlans for current and future work  Invited special issue Information Systems (2012)  Merging event logs (2012)  Process of process modeling (x2) (2012-2013)  Experiments (explorative & confirmative) (2012)  Process of cooperative process modelig (x2) (2013)  Combine or compare process mining and cooperative process modeling: method (?)  Case studies (2012-?)Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 16 / 17
  17. 17. Contact information Jan Claes jan.claes@ugent.be http://www.janclaes.info Twitter: @janclaesbelgiumFaculty of Economics and Business Administration Jan Claes | Confenis DC 2012Department of Management Information and Operations Management 17 / 17

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