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Innovation Capabilities and how lean helps you build them
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Innovation Capabilities and how lean helps you build them

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There are 3 lean capabilities that help enable innovation: customer focus and empathy, problem solving, and purposeful learning

There are 3 lean capabilities that help enable innovation: customer focus and empathy, problem solving, and purposeful learning

Published in: Business, Education, Technology
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  • 1. making innovation a capability …and how lean helps by jamie flinchbaugh www.JamieFlinchbaugh.com
  • 2. easy to define, right?
  • 3. @ every level
  • 4. 1 2 3 problem solving learning customer focus
  • 5. problem solving – mindset, not tools 1
  • 6. wrong trajectory = wrong desitination
  • 7. don’t skip steps – reexamined assumptions lead to breakthroughs
  • 8. purposeful learning 2
  • 9. experimentation drives learning
  • 10. close knowledge gaps before performance gaps
  • 11. reverse benchmarking
  • 12. intensely customer focused 3
  • 13. walk in their shoes
  • 14. lead your customers
  • 15. questions?
  • 16. Jamie Flinchbaugh Lean Learning Center www.JamieFlinchbaugh.com www.LeanLearningCenter.com

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