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JamiQ Credentials

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JamiQ's multilingual social media monitoring software helps businesses listen, measure, and gain insights from conversations taking place online. JamiQ's unique solution provides the widest coverage …

JamiQ's multilingual social media monitoring software helps businesses listen, measure, and gain insights from conversations taking place online. JamiQ's unique solution provides the widest coverage of the Asia-Pacific's diverse and multilingual social media. JamiQ uses advanced data mining and natural language processing technology to produce real-time buzz trending, sentiment detection, influence scoring, and market segmentation, giving you the critical insights businesses need for immediate and strategic decision-making.

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  • 1. JamiQ Private Limited JamiQ’s goal is to provide businesses with insights through the monitoring and analysis of conversations taking place on the social media. We build unique technologies capable of acquiring deep insights into Asia-Pacific’s diverse communities and multilingual social media. JamiQ was incorporated on 5 September 2008 in Singapore and has offices and representatives in Singapore (HQ), Malaysia, Philippines, Australia, Sri Lanka. JamiQ’s customers range from top advertising, public relations, and market research firms to banks, consumer electronic giants, and governments from across Asia, Europe, Africa, and Latin America.
  • 2. Why Monitor & Analyze The Social Media in Asia? Research by Trendstream1. Everyone, especially Asians, are getting online.2. One third (34% according to Forbes) of the world’s largest 2000 companies now based in Asia.3. Brands, governments, and even individuals get talked about (and criticized) online.4. The first place a crisis hits is the social media.
  • 3. How JamiQ Fits Into Your Social Media StrategyJamiQ specializes inListening andMeasurement ofthe social mediaconversationsaround your brand.
  • 4. What is Social Media Monitoring & Analysis? Your Brand is discussed publicly on the… 24/7 real-time monitoring Social Media Data Acquisition Data Structuring Data Verification Data Analysis Data CubingRSS Feeds Date / Time De-duplication Sentiment Detection FiltersAPIs Headline Time Stamp Verification Influence Score Data IndexPurchased Sources Body Spam Detection Media Type Detection Search DatabaseWeb Spiders Comments Market SegmentationSearch Engines Language Detection Consulting Research Reports Research Analysis Dashboard Data Trending Daily / Weekly / Monthly Discover Trends Cloud Based Buzz Trending Brand Audits Identify Influencers Almost Real-time Sentiment Trending Crisis Reports Uncover Issues / Crisis 24/7 Available Word Trending Spike Detection Top Sites Login with Username & Password Presentation and interpretation Client
  • 5. SaaS Products Technology Development JamiQ Offerings Overview System Maintenance Ongoing technical support andReports maintenance for customized applications built for customers.Data Analysis Reports Solution Deployment For customers who want a customizedCustom Dashboards Data Analysis version of JamiQ deployed behind their firewall for specific data analysis.Training & Consulting Training & Consulting Reports Technology Integration Adding JamiQ’s technology and dataInitial Setup Initial Setup Initial Setup to your existing platforms and services.Technical Support Technical Support Technical Support Technical Support Application Development Customized applications built aboveJamiQ Insights JamiQ Buzz Multitude ReputationWatch JamiQ’s unique data that fit yourPowerful enterprise-grade Easy-to-use social media Real-time large screen Social media alerts for SMEs. business needs.social data dashboard for monitoring dashboard with interactive Twitter Sold exclusively by SingTel.intelligence and business multilingual capabilities. visualizations for events.analytics. API JamiQ Core Buzz Benchmark Market Media Domain Data Prediction Trending Analysis Tagging Tagging Detection Correlation Engine Sentiment Trend Influence Multilingual Spike Relationship Demographic Analysis Analysis Analysis Parsing Detection Mapping Profiling
  • 6. Screenshots: JamiQ Buzz
  • 7. Multitude at Social Media WeekSingapore 2012at Avalon#smwsg
  • 8. Client Engagement Social Media Strategy Advertising & Digital Campaigns Customer Service StrategyPartners Market Research PR & Communications Strategy Marketing Strategy Influencer Engagement Facebook Management Crisis Management Analysis Reports Crisis Reports Audits Daily, weekly, or monthly reports that Fast paced twice daily reports designed Long-term reports analyzing the socialData Analysts analyze the social media data being for immediate action and decision making media data being monitored. Report monitored highlighting issues, influencers, during a crisis situation. includes competitive share of voice, and other findings critical to the client. market analysis, and other focus areas. Training Initial Setup Consulting Face-to-face classroom style training for The initial setup includes creating the new Ongoing consulting helps the clientsAccount your team or agency. Training sessions are accounts, assigning logins, passwords, manage their social media monitoring hands on and cover every aspect of the topics, etc. Also includes any logistics and with best practices on keyword selection,Managers JamiQ products. aesthetic customizations such as white- extracting insights, and exploring deep labeling. functionality of the products. JamiQ Insights JamiQ Buzz Multitude Powerful enterprise-grade social data Easy-to-use social media monitoring Real-time large screen interactive TwitterProducts dashboard for intelligence and business dashboard with multilingual capabilities. visualizations for events. analytics.
  • 9. Customer Case Study: Social Media Campaign Private & Confidential 10
  • 10. Customer Case Study: Samsung Asia Challenge 1. Which Samsung products were bloggers talking about in Singapore? “Having a pulse on the online 2. Who were the most influential bloggers that shared an interest in Samsung? conversations found in the blogosphere is critical for forming an accurate picture of what our Solution customers - past, current and 1. Use JamiQ to monitor the social media and discover what is future - think and want about our being said about of Samsung in Singapore. products.” 2. Identify the top 10 most influential bloggers that have an interest in Samsung. Daniel Goh, PR and Online Manager, Samsung Asia Results 1. Samsung incorporated JamiQ’s findings and feedback into planning for the coming year, identifying critical focus areas. 2. Stronger and more targeted engagement of bloggers in Singapore.
  • 11. Some of JamiQ’s Customers
  • 12. About JamiQ JamiQ’s multilingual social media monitoring software and services help businesses listen, measure, and discover insights from conversations taking place online. JamiQ’s unique solution provides deep analysis into Asia- Pacific’s diverse communities and multilingual social media. JamiQ uses advanced data mining and natural language processing technology to produce real-time buzz trending, sentiment detection, influence scoring, and market segmentation across multiple languages, giving you the critical insights businesses need for real-time and strategic decision-making.
  • 13. Contact JamiQ BENJAMIN KOE CEO +65 6536 0906 (office) +65 9181 7128 (mobile) benjamin.koe@jamiq.com http://www.jamiq.com 67 South Bridge Road, Level 3 Singapore 058697
  • 14. .com