Who We Are • Founded in 1985 by Dave Casey • Headquartered in Frisco, Texas (Global reach via 1nService Alliance) • Privately held and debt free Corporation • Specialize in Unified Communications: Video Conferencing, Wi- Fi, Mobility, IP Telephony, and Network Security • Designing, providing, and supporting ShoreTel since 2000 • Largest and longest tenured ShoreTel Regional Partner in the Southwest • 150 Client Organizations with over 22,000 endpoints supported worldwideFor information call 1-800-322-2365www.westron.com
What We Do HD Video Mobilit VoIP y Westro n Networ k Wi-Fi Securit Project y Mgmt
Account Project Design & Implementation Management & ContinuousInception Programming & Training Ongoing Support Training
Who is ShoreTel?• Founded -- Superior technology designed from a clean sheet of paper in 1996• Headquarters -- Sunnyvale, California with offices in Austin, Texas; UK; Australia; and Singapore• Customer -- Over 19,000 globally• Ownership -- Public, listed on NASDAQ (“SHOR”)• Debt – No debt with positive cash flow
Who Is ShoreTel? Voice Business Unified Processes Messaging Office Apps Presence Integration And IM Mobility Video Mobile HomeWeb Office Airport Wifi Hotel Collaboration Conferencing
MarketScope for Unified Communications for the SMB Market, North America – July 2011This MarketScope graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report.
A Distributed, Single-Image Architecture New York HeadquartersBuilt from the ground up for IPSwitch versus server-basedApplications are distributed and can run from anywhere IP WAN Sydney Office Paris Office Munich Office 9
ShoreTel’s Distributed ArchitecturePSTN N + 1 / Spare Switch ShoreTel Communicator ShoreTel Voice Switch ShoreTel Voice Switch IP Phone PSTNIP Phone IP WAN ShoreTel Application Server • Auto Attendant • Voice Mail • Unified CommunicationsShoreTel Communicator • Workgroups • Director ShoreWare Director