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Usability is dead...
 

Usability is dead...

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UX is not just about building huge coherent web architectures. We have become digital nomads - building tents, rather than building houses, in environments that suit our needs. People no longer ...

UX is not just about building huge coherent web architectures. We have become digital nomads - building tents, rather than building houses, in environments that suit our needs. People no longer inhabit worlds built by designers, but in worlds built by themselves.
Increasingly it is about building applications and understanding how applications interact with each other and their embedded environment. It is about forging relevant links with technologies that are appropriate. Relevance has surpassed usability as the most important factor of web strategy and web design.
Context defines how usable your experience needs to be, and we are steadily moving from interface design to concept design...IA and UX has for many years looked at the web in a traditional one way communications paradigm, where it is all about conveying a message to the end user.
But the Internet is NOT the new newspaper, the new radio or the new television. The web is actually not a medium at all, if anything it is a paradigm of interaction. It is something completely different which as a discipline we need to demonstrate with an open approach to our design work, that is documented, shared and refined.
Those involved in the field must realize that usability is becoming more bound by context and relevance to individual needs, it cannot be merely prescriptive.

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18 of 8 previous next Post a comment

  • Full Name Full Name Comment goes here.
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  • Very really
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  • Thanks for the comment though despite the nice graphics (all sourced through flickr and creative commons) there is a much deeper message to the presentation. Please read the blog post referenced here and comment further. The post covers areas that this visual presentation does not but the talk did. They are points about collaboration, process, appropriate use of tools and what is becoming known as service design. I do not agree that customer centric and user experience is the same thing and this discipline mirrors that thought in it's holistic approach. All these areas can never be covered in a forty minute talk but old news or not it still needs telling!
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  • Thanks for the wonderful graphics/visuals in the presentation. However, I was also looking for some kind of rationale or examples to support the statements that you made (presentation as well as the article). Lots of interesting points were brought up, but were not followed with any new insights.

    Anirudh
    http://www.anirudhatoffice.blogspot.com
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  • AWESOME! Thank you.
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  • Extremely well articulated presentation. It captures the need of context and relevance very well.. and like you said, Usability is in the middle of everything. So it's not dead, it has just become a part of the DNA
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    Usability is dead... Usability is dead... Presentation Transcript

    • Usability 17 June 2009 Interaction Design Day SIGCHI Copenhagen ITU is dead... James Kelway
    • Some background
    • Who am I? Senior IA @ before that... designer coder art director design manager agency partner
    • ” User centred design NEVER worked” flickr: Jesper Rønn-Jensen
    • ” ...what is clear to me now is that there is no such thing as an information architect” flickr: Jorge Arango
    • The landscape
    • 2006
    • We are social flickr: Seite-3
    • We are networked Flickr: luc legay
    • Geek is becoming mainstream flickr: juliaroy
    • You are (mostly) here
    • ...and (maybe) here
    • Context
    • The context of our experience makes it unique flickr: bright star
    • Context defines how usable the experience needs to be flickr: jaremfan
    • The mobile is a social object that also is anchored in a context flickr: Phil Hilfiker
    • Who we are, will influence what we see and how we use it flickr: premasagar
    • Relevance Context and the relevance to the user has surpassed usability as the most important factor of web design and strategy flickr: aleksiev
    • My world
    • flickr: matt hamm
    • Facebook TweetDeck Tweetie Twitter
    • Multiple places and multiple mediums
    • Technology is relevant to the individual flickr: hichako
    • Interfaces are becoming more adaptive
    • Behaviour
    • Our behaviour defines our work flickr: julianbleeker
    • It benefits us to know WHY we think like we do flickr: toyfoo
    • flickr: nicolasnova changes everything
    • The web
    • Our challenge is that our work is becoming more complex The challenge is our work is becoming more complex flickr: kingofjive
    • flickr: Will Lion
    • Usability and user centred design will be stretched and changed by these developments flickr: nerovivo
    • The web is not a medium
    • It is everywhere Shift Image: Fibre Design UK
    • What can we do?
    • Collaborate more flickr: toyfoo
    • Use appropriate tools
    • Build a relevant experience not a prescriptive one flickr: photolovesyoutoo
    • Experience wins flickr: cogdogblog
    • Be flexible
    • Be culturally aware flickr: jerome sadou
    • Give meaning beyond an interface flickr: thinkmobi
    • Summing up
    • UX is a solution and a process... flickr: pieterbaert
    • ...and Usability is more alive than ever
    • Thank you jk@hellogroup.com www.hellogroup.com Blog: www.userpathways.com