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Improving Student Participation and Engagement in Quality Processes (2007)

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Presentation to the University of Kent's Unit for the Enhancement of Learning and Teaching providing a perspective on the role students can play in quality assurance and enhancement

Presentation to the University of Kent's Unit for the Enhancement of Learning and Teaching providing a perspective on the role students can play in quality assurance and enhancement

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Transcript

  • 1. Improving Student Participation and Engagement in Quality Processes James Dunphy 3 May 2007
  • 2. a Scottish perspective?
    • Scottish v. different
    • Engagement and involvement, representation and arbitration
    • Learner involvement, student satisfaction
    • Involvement for fun, involvement as a core activity
    • Quality Enhancement Framework
  • 3. Quality Enhancement Framework
    • Enhancement-led Institutional Review undertaken every four years
    • Subject review undertaken internally by each institution
    • A public information set
    • A programme of National Quality Enhancement Themes
    • Effective student involvement within quality systems
  • 4. within an institution
    • Taking responsibility and building capacity
    • Valuing student input and ensuring this is demonstrated
    • Role of branding and communication
    • Increasing the usefulness and use made of the outcomes of student engagement
    • Maximising resources to ensure high quality engagement
  • 5. taking responsibility
    • Quality systems and processes are owned by the institution
    • Expectation that learners should engage
    • Working in partnership with representative bodies
    • Developing a system which meets institutional need
    • Benefit in developing, enhancing and promoting student engagement
  • 6. valuing student input
    • Recognising, accrediting or rewarding students who engage
    • Ensuring engagement “makes a difference”
    • Informing students of actions taken as a result of student feedback
  • 7. branding and communication
    • Building capacity through marketing and branding
    • Ensuring effective communication with student representatives and students
      • Showing value
      • Demonstrating change
  • 8. increasing the usefulness
    • Ensuring student engagement meets institutional need
      • Measuring satisfaction?
      • Identifying what is important to students?
      • Increasing the rigour of QA processes?
      • Informing quality enhancement activity planning?
    • Recognising that needs will change
  • 9. maximising resources
    • Developing training into ongoing support
    • Supporting the Student Union to engage and promote engagement
    • Building student representatives into existing support structures
  • 10. case study: RGU
    • During Session 2005/06 recognised need to:
    • build a meaningful partnership with the Student Association
    • bring together everything the University did into a cohesive system
    • develop training into ongoing support
    • enhance recognition opportunities
    • extend student involvement to all students - not just reps
  • 11. case study: RGU
    • Belief that branding can play a key role in demonstrating the University values student involvement
    • Understanding that feeding back to students is of central importance
    • Knowledge that there are “hard to reach” learners
  • 12. drivers
    • Scottish Quality Enhancement Framework
    • Enhancement-led Institutional Review
    • Student Participation in Quality Scotland (sparqs)
    • Student Union
    • Institutional Mission or Vision
    • Market forces?
  • 13.  
  • 14.  
  • 15.  
  • 16.  
  • 17. building blocks
    • Developing partnership
    • Valuing engagement on a global and local level
    • Willingness to change or improve
    • Building upon involvement which currently exists
    • Identifying interest and growing this
    • Expecting student officers and students to engage
  • 18. further information
    • James Dunphy
    • 01224 262157
    • [email_address]
    • www.rgu.ac.uk/studentinvolve