Using your listening skills to disrupt conflict
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share

Using your listening skills to disrupt conflict

  • 756 views
Uploaded on

A basic management skill - use your listening skills to step out of the conflict and become an objective part pf the solution. James Ashton of Omnicor Leaderzone reminds managers of this basic,......

A basic management skill - use your listening skills to step out of the conflict and become an objective part pf the solution. James Ashton of Omnicor Leaderzone reminds managers of this basic, very rewarding skill.

More in: Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
No Downloads

Views

Total Views
756
On Slideshare
751
From Embeds
5
Number of Embeds
2

Actions

Shares
Downloads
7
Comments
1
Likes
1

Embeds 5

http://www.linkedin.com 4
http://eventifier.co 1

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. leaderzone
  • 2. Disrupt the conflict by listening!
  • 3. Thanks to Cathy Farlam Ashton for her short workshop lesson plan www.cathy@omnicor.euAnd thanks to the work of Egan, 1990 The Skilled Helper