101 Digital Transformation Statistics (2016)

101
Digital Transformation Statistics
2016

Strategy Skills Technology Culture Operations
Statistics are split into five loose categories

33% of companies are developingtheir plans for digital
transformation, but won't executein the next twelvemonths
Are Businesses Really Digitally Transforming or Living in Digital Denial, Progress, 2016

43% of organisationswith a mature digitalstrategy see
internal departments competing to own digitalas the most
significant barrier to digital transformation
Leading Digital Business Transformation, Forrester / Squiz / SugarCRM, 2016

47% of companies haven't started to embark on a digitaltransformation

50% of digitallymature businesses believethat theirdigital
strategy is tightlyalignedto theirIT strategy.

53% of companies have a comprehensive transformation
roadmap that includes business capabilities and processes,
as well as digitaland IT components.
Global Digital IQ Survey, PWC, 2015

55% of companies withoutan
existingdigitaltransformation
programme say the timeframe to
adopt one is a year or less
Are Businesses Really Digitally Transforming or Living in Digital
Denial, Progress, 2016

59% of companies say they are worriedthey may
be toolate with their digitaltransformation efforts
and will fall behindtheir competitors

62% say their organizationis in denial about the
need totransform digitally

67% of companies believethatbuying or partnering
with more digitallyadvanced organisationis a viable
strategy for effectingdigital transformation
Digital Evolution, Accenture / Pega,2016

68% of businesses say that they have formed joint
ventures withother companies and/or investedin
startups, in order to boostdigitalcapabilities

71% of digitaldisruptors continuallylookfor opportunities to
digitisethe business, compared with 63% of all othercompanies

82% of companies say that responsibilityfor overall
leadership of digitaltransformation has been formally
and explicitlyassigned to someone in the organisation
Digital Leadership 2015: Making a Difference, apigee, 2015

83% of businesses undergoing digitaltransformation say
that their governancestructures, decision-making rules, or
innovationprocesses have changed in the past 24 months

85% enterprise decision makers feel they have a
timeframe of twoyears to make significant inroadon
their digitaltransformations, or they willsuffer
financially and fall behindtheir competitors

86% of organisationssay that digital business has prompted
them toenter, or consider entering,a new market or markets

90% of digitallymature companies say that business
transformation is a directiveof their digitalstrategy
Strategy, Not Technology, Drives Digital Transformation, MITSloan, 2015

91% of companies say that faster digital transformation strategies
wouldoffset challengesand greatlybenefittheir organisations

96% of organizationssee
digital transformation as
critical or important
Are Businesses Really Digitally
Transforming or Living in DigitalDenial,
Progress, 2016

Around only a quarter of businesses are very confident
in their abilityto executea digitaltransformation

By 2017, 60% of companies witha digital transformation
strategy willdeem it toocritical for any singleone
functional area create an independent corporate
executivepositionto overseethe implementation
IDC FutureScape : Worldwide DigitalTransformation 2016 Predictions, IDC, 2015

By the end of 2017, two-thirds of the CEOs of Global2000 companies
willhave digital transformation at the centre of their corporate strategy
IDC FutureScape : Worldwide Digital Transformation 2016 Predictions, IDC, 2015

Despite the expectationthat digital willinfluence a significant portion
(47%) of sales by 2020, most executives don’tsee the use of digital
technologyas having a major influenceon business strategy
The Key Success Factors Of Digital Business Strategy, Forrester, 2016

Digitalbusiness transformation is expected to
replace cost reduction as the topdriver for new
business process management (BPM) initiatives
Business Process ManagementPlaybook, Forrester, 2016

Digitaldisruptors will displace 4 out of 10
incumbent companies over the nextfive years
Digital Vortex, Center for Digital Business Transformation, 2015

Digitaltransformation is expectedto boostthe bottomline by
more than 50% for some companies over the nextfive years
Finding your digital sweet spot, McKinsey, 2013

Havinga lack of overallstrategy is cited by a third
(33%) of executivesto be a barrier preventing
them from takingadvantage of digital trends

In 2016, 65% oflarge enterprises willhave
committedto become information-based
companies, shifting the organisationalfocus to
relationships, people, and intangiblecapital

Just 1% of executivessay their number-one expectation
for digitalis to disrupt their own or other industries
Global DigitalIQ Survey, PWC, 2015

Just 26% of executivesfeel confident that their company fully
understands the potentialfor digitalto change valuecreation
The Key Success Factors Of Digital Business Strategy, Forrester, 2016

Just over half (57%) of organisations say that they
have establisheda strong framework connect
digital investmentsmore directly toenterprise KPIs

Less than a fifth (18%) of ITDMs are very
confident that they willsucceed in meetingdigital
transformation goals in the next twelvemonths
The State of Digital Transformation and APIs, Mulesoft, 2016

More than three-quarters (76%)of companies have
a defined digital transformation strategy

Of companies making progress with theirdigital transformation
initiatives,onlya third(36%) say that they are on schedule
TechValidate, 2016

Only 11% of companies assess their
digital strategyas “excellent.”
Leading Digital Business Transformation,
Forrester / Squiz / SugarCRM, 2016

A quarter (25%) of executivesexpect digitalto
create better customer experiences

More than three-quarters (77%)of businesses expect that
they willbe competing in a new segment within three years

Only 5% of organisationsfeel that they
have mastered digitalto a point of
differentiation from their competitors
Digital Transformation In The AgeOf The Customer,
Forrester / Accenture, 2015

Only 50% of executivesagree or strongly
agree that their organisation has a clear and
coherent digitalstrategy

Only a quarter (26%) of organisations are
‘completely ready’ to executedigital strategies
Digital Transformation In The Age Of The Customer, Forrester,Accenture, 2015

Only one in three business leaders agree that digital
priorities are fully alignedwithintheir organisation
Retail Digital Transformation, Fujitsu, 2016

The biggestchallengesof digitaltransformation are developingnew
business models to cope with increased connectivityand
engagement (43%), implementingdigital strategy organisation-wide
(39% and recruitingtalent withappropriate digitalskills (32%)
CIO Report, BT,2016

The CIO is the most likelyC-suiteexecutivetoown digital
transformation, but digitalinitiativesare more likelyto be led
by business departments (29%) than the IT function (22%).
Digitising IT, Economist IU / SAP, 2016

The digitaleconomy is growingat 10% a year, generating
more than $24tn in ecommerce alone, during 2015
Global Connectivity Index, Huawei, 2016

The digitaltransformation market is expected togrow from $150.7bn in
2015 to$369.2bn by 2020, at a compound annual growth rate of 19.6%
Digital Transformation Marketby Solution, MarketsandMarkets, 2015

The sharing economy willgive rise to bothnetworked-free agents
and skill-based marketplaces, resulting in more than 10% of work
beingsourced this way in mature economies by 2019

The topdigital priorityfor senior executivesis growingrevenue (45%)

The topthree digital transformation drivers are
improved customers experience, increased speed of
innovationand improved-time-tomarket.

Two-thirds (65%) of CIOs are measuring the success of
their organisationagainst different KPIs than 12 months
ago, as a direct result of digital transformation.
CIO Report, BT,2016

Under a third (29%) oforganisationscurrently see ‘metrics
and measurements’ as critical to their digitalsuccess
Digital Transformation In The AgeOf The Customer, Forrester / Accenture, 2015

Digital Transformation Statistics 53 53
Only 15% of companies at the early stages of digital maturity*
say that their organisationshave a clear and coherent digital
strategy, compared to 80% of digitallymaturing companies
Digital Business Global Executive Study, MIT Sloan ManagementReview and Deloitte, 2015
* Defined asan organisation where digital has transformed processes, talent engagementandbusiness models

27% of digitalleaders rate technology
skills to be the biggeststaffing pain point
Staffing And Hiring For Digital Business, Forrester, 2016

31% of digitalteams rely on external
partners todeliver their technologyneeds

44% of executivessay that knowingthe business and being able to
conceptualise how new digitaltechnologiescan impact current
processes and models is the biggestmissing organisationalskill

A third (35%) of companies say that a lack of qualified data
science experts is hampering digital transformation efforts

Digitalleaders consistentlyrate usability,customer experience,
and creative skills as some of the hardest skills to recruit for

Just 55% of executivessay their organisationhas all the
technologyskillsneeded to deliveron their enterprise vision

Nearly two-thirds (64%) of technologyprofessionals say that a major
roadblock to digitaltransformation is not having enoughresources to
maintain current systems and developor incorporate new digitalservices
TechValidate, 2016

Only 16% of executivesbelievethattheir firm has all the skills
and capabilities necessary to deliverits digital ambition

49% of companies say that more than half of theirIT
budget addresses digital transformation initiatives

57% of organisationssay that implementing key digital
technologiesis criticalto enablingtheir digital business

64% of organisationscite they are currently in progress with
incorporating mobiletechnologiesas part of digitaltransformation
TechValidate, 2016

88% of companies believethatthey do not have the right
technologyinplace to currently executea digital strategy
Digital Evolution, Accenture /Pega, 2016

90% of CEOs are changing howthey use technologyto
deliver on wider stakeholder expectations
19th Annual Global CEO Survey, PWC, 2016

92% of businesses say that intelligentautomation- the
combineduse of artificial intelligenceand automation- willbe put
to wider use withintheir company during the next twelvemonths

By 2018, at least 20% of all workers will use automated
assistance technologiestomake decisions and get work done
IDC FutureScape : Worldwide DigitalTransformation 2016 Predictions, IDC, 2015

More than 90% of executivesbelievethat digital
technologyhas the potentialto fundamentally
transform the way people work in theirorganisation

Nearly one-third(31%) of businesses say they are
investingmore than 15% of revenueinto technology
investments that span all areas of the business, not just IT

Nearly two-thirds (58%) of executivesare confident in theirleadership's
understanding of relevantdigitaltrends and emerging technologies

Only 62% of companies in the process of a digitaltransformation
say there is a strong alignment betweenmarketing and IT

Seniorexecutivescite that more than two-thirds (68%) of
technologyspending is nowcoming from budgets outside ofIT

Technologicaladvances are seen by 77% of CEOs to be the global
trend most likelyto transform wider expectationsof business
19th Annual Global CEO Survey, PWC, 2016

The three biggestdisruptive technologiesare citedby globalrespondents
to be cloud(58%), mobilityand collaboration(54%)and data (52%)
CIO Report, BT,2016

45% of companies say that digitaldisruption
is notseen as worthyof board-levelattention
Digital Vortex, Global Center for Digital Business Transformation, 2015

54% of mature digitalorganisations believethatfostering a culture
of digitalinnovationis a critical enablerto developtheir business

86% of CEOs believeitis crucial to
champion the use of digital technologies

87% of businesses expect digital transformation tohave a positive
impact on employee experiences when working at the company

97% of organisationssay that changing company culture is a very or
somewhat important challengeto digitaltransformation success
Digital Transformation Survey, Altimeter, 2014

Nearly one in three (31%) of companies stronglyagree that “digital
transformation is something employees are excitedabout.”

28% of digitalteams now operate as standalone groups with
their own budget, headcount and a strategic voicein the C-suite

31% of digitalbusiness professionals report intothe marketing group

40% of digitalbusiness professionals work in a centralised
function; they are the onlydigital groupwithin the
organisationand are responsible for their own initiatives

88% of technologyprofessionals expect
increased employee productivityas an output
of becominga transformed digitalenterprise
TechValidate, 2016

43% of companies say that they now have a separate
digital business unit to introduce new practices

70% of executiveshave started the digital
transformation of their supply chains
The Current and Future State of Digital Supply Chain Transformation,
Capgemeni/ GT Nexus, 2016

88% of firms are using third-party providers for at
least one component of their digitaltransformation

By 2020, 60% of the G2000 willhave doubledtheir
productivityby digitallytransforming many processes
from human-based to software-based delivery

96% of ITDMs cite that their business is currently executing digital
transformation initiatives,orplanning todo so in the near future
The State of Digital Transformation and APIs, Mulesoft, 2016

By 2018, 75% of the G2000 willhave deployedfull, information-
based, and economicmodels or ”digitaltwins" of their products and
services, supply network,sales channels and operations

A quarter (25%) of technologyprofessionals say that an inabilityto
ensure their digitalservices operate at the highestlevels of performance,
automation and capacity is a major roadblock to digitaltransformation
TechValidate, 2016

By 2018, 80% of B2C companies willhave created immersive,
authentic omni-experiences for customers, partners, and
employees; 60% of B2B-centric companies willhave done the same

CEOs expect that 41% of enterprise revenue willcome from
digital business by 2020, almost double what it was in 2015
Create an Industry Vision for Digital Business, Gartner, 2016

In 2016, the levelof connectivityrelatedto products, assets and
processes will Increase 50% for all industry value chains

In the nexttwelvemonths, 52% of businesses plan to establish
new digital governanceand transformation management

More than a third (36%) of executivesare unsatisfied
with their company's current reaction todigital trends

Nearly half (45%) of IT departments have changed the way they
works completely or significantly,to support digital transformation

One in three business leaders thinkthey are
already over-spending on digital projects
Retail Digital Transformation, Fujitsu, 2016

Just 7% of executivessay their IT department plays a leadership role in
identifyingopportunities for digital innovation,but35% believeitshould

Only only14% of organisationshave
completelydigitisedbusiness processes
IDC-Canon Transformation Study, IDC, 2016

Thank you
www.jakehird.com
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101 Digital Transformation Statistics (2016)

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