Professional Communication 01 - Introduction

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Professional Communication - Introduction

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  • Employers prioritize ___ when they hire new employees. Experience * communication skills personality technology skills age culture professionalism
  • Good communication skills are vital to one’s ability to ___ & ___ a job . *find * keep leave determine reject ignoreGood communication skills enable one to ___ & ___ client needs. *Understand *meet communicate find keep
  • Good communication skills are vital to one’s ability to ___ others . *convince act believe rebuff recoilGood communication skills enable one to ___ others how to ___. *teach *do something tell command obey behave
  • Communication skills allows one to ___ team tasks and to enjoy maximum benefits from ___. * complete *teamwork organize work lead teams
  • Good technicalskills are ___ good communication skills. *less important than* more important than*as important as I don’t know I’m not sure
  • Professional Communication 01 - Introduction

    1. 1. Professional Communication LESSON#01 INTRODUCTION BY JAIME ALFREDO CABRERA ALBUKHARY INTERNATIONAL UNIVERSITY SLH1013 - Professional English Tuesday, October 29, 2013
    2. 2. Communication? But my major is Business! I need to spend more time on my IT coursework and homework! I want to be focus in Accounting... My heart is in Finance... not in Communication!
    3. 3. Why, oh why? Communication is something we have been doing all of our lives… so why …?
    4. 4. Why, oh why? … why do we spend significant effort in a University-level course on communication?
    5. 5. One REASON WHY PROFESSIONAL COMMUNICATION
    6. 6. Employers of business, IT, accounti ng, or finance graduates …
    7. 7. … when asked what they look for in new employees …
    8. 8. … nearly unanimously list communication skills as a top priority.
    9. 9. OTHER REASONS WHY PROFESSIONAL COMMUNICATION
    10. 10. Graduates of computer science, business, fina nce, or accounting need good communication skills because…
    11. 11. They need to communicate well with customers …
    12. 12. … to understand and meet customer needs.
    13. 13. They need to communicate with project sponsors …
    14. 14. … to fully understand project inputs and constraints.
    15. 15. They need to clearly communicate their designs to the project sponsors.
    16. 16. One More Time Graduates of IT, management, business, finance, or accounting need good communication skills to: Clearly communicate with sponsors Fully understand inputs & constraints Understand & meet clients needs Communicate well with customers
    17. 17. More Important They need to be effective in: Finding a job Keeping a job Convincing others to act or believe Teaching others how to do something Entertaining others
    18. 18. They need to communicate well with colleagues …
    19. 19. … and with team members from other fields of expertise …
    20. 20. … to productively complete team tasks …
    21. 21. … and to derive maximum benefit from teamwork.
    22. 22. One More Time To complete team tasks to derive the maximum benefit from teamwork, one must communicate with colleagues and team members from other fields of expertise.
    23. 23. SOMETHING TO THINK ABOUT PROFESSIONAL ENGLISH
    24. 24. If it seems that you are using too much effort or time on your communication course ...
    25. 25. … at the expense of your other courses, consider this:
    26. 26. Even the most innovative, valuable, a nd important technical work of the decade…
    27. 27. … if inadequately communicated…
    28. 28. ...will never be implemented, or even recognized.
    29. 29. On the other hand…
    30. 30. … flawed technical work that is wellcommunicated…
    31. 31. … even if it is flawed … can be improved, can be evaluated… and can ultimately be implemented.
    32. 32. … and can ultimately be implemented.
    33. 33. One More Time... Flawed technical work that is well-communicated can be improved, can be evaluated and can ultimately be implemented.
    34. 34. USE WHAT YOU KNOW EXERCISE: TAKE A FEW MINUTES
    35. 35. Give some examples where poor communication resulted in…
    36. 36. 1. A problem was not solved
    37. 37. 2. A problem’s solution was delayed, or
    38. 38. 3. A poorer-quality solution than possible was implemented.
    39. 39. One More Time Poor communication resulted in Not solving of a problem, Delay of a solution, or Implementation of poorerquality solution than possible
    40. 40. Source Adapted by Jaime Alfredo Cabrera from McNeill, Bellamy & Burrows, Introduction to Engineering Design, 2000.
    41. 41. Professional Communication LESSON #02 IMPORTANCE OF THE COURSE SLH1013 - Professional English Tuesday, October 29, 2013

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