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Professional Communication 01 - Introduction
 

Professional Communication 01 - Introduction

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Professional Communication - Introduction

Professional Communication - Introduction

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  • Employers prioritize ___ when they hire new employees. Experience * communication skills personality technology skills age culture professionalism
  • Good communication skills are vital to one’s ability to ___ & ___ a job . *find * keep leave determine reject ignoreGood communication skills enable one to ___ & ___ client needs. *Understand *meet communicate find keep
  • Good communication skills are vital to one’s ability to ___ others . *convince act believe rebuff recoilGood communication skills enable one to ___ others how to ___. *teach *do something tell command obey behave
  • Communication skills allows one to ___ team tasks and to enjoy maximum benefits from ___. * complete *teamwork organize work lead teams
  • Good technicalskills are ___ good communication skills. *less important than* more important than*as important as I don’t know I’m not sure

Professional Communication 01 - Introduction Professional Communication 01 - Introduction Presentation Transcript

  • Professional Communication LESSON#01 INTRODUCTION BY JAIME ALFREDO CABRERA ALBUKHARY INTERNATIONAL UNIVERSITY SLH1013 - Professional English Tuesday, October 29, 2013
  • Communication? But my major is Business! I need to spend more time on my IT coursework and homework! I want to be focus in Accounting... My heart is in Finance... not in Communication!
  • Why, oh why? Communication is something we have been doing all of our lives… so why …?
  • Why, oh why? … why do we spend significant effort in a University-level course on communication?
  • One REASON WHY PROFESSIONAL COMMUNICATION
  • Employers of business, IT, accounti ng, or finance graduates …
  • … when asked what they look for in new employees …
  • … nearly unanimously list communication skills as a top priority.
  • OTHER REASONS WHY PROFESSIONAL COMMUNICATION
  • Graduates of computer science, business, fina nce, or accounting need good communication skills because…
  • They need to communicate well with customers …
  • … to understand and meet customer needs.
  • They need to communicate with project sponsors …
  • … to fully understand project inputs and constraints.
  • They need to clearly communicate their designs to the project sponsors.
  • One More Time Graduates of IT, management, business, finance, or accounting need good communication skills to: Clearly communicate with sponsors Fully understand inputs & constraints Understand & meet clients needs Communicate well with customers
  • More Important They need to be effective in: Finding a job Keeping a job Convincing others to act or believe Teaching others how to do something Entertaining others
  • They need to communicate well with colleagues …
  • … and with team members from other fields of expertise …
  • … to productively complete team tasks …
  • … and to derive maximum benefit from teamwork.
  • One More Time To complete team tasks to derive the maximum benefit from teamwork, one must communicate with colleagues and team members from other fields of expertise.
  • SOMETHING TO THINK ABOUT PROFESSIONAL ENGLISH
  • If it seems that you are using too much effort or time on your communication course ...
  • … at the expense of your other courses, consider this:
  • Even the most innovative, valuable, a nd important technical work of the decade…
  • … if inadequately communicated…
  • ...will never be implemented, or even recognized.
  • On the other hand…
  • … flawed technical work that is wellcommunicated…
  • … even if it is flawed … can be improved, can be evaluated… and can ultimately be implemented.
  • … and can ultimately be implemented.
  • One More Time... Flawed technical work that is well-communicated can be improved, can be evaluated and can ultimately be implemented.
  • USE WHAT YOU KNOW EXERCISE: TAKE A FEW MINUTES
  • Give some examples where poor communication resulted in…
  • 1. A problem was not solved
  • 2. A problem’s solution was delayed, or
  • 3. A poorer-quality solution than possible was implemented.
  • One More Time Poor communication resulted in Not solving of a problem, Delay of a solution, or Implementation of poorerquality solution than possible
  • Source Adapted by Jaime Alfredo Cabrera from McNeill, Bellamy & Burrows, Introduction to Engineering Design, 2000.
  • Professional Communication LESSON #02 IMPORTANCE OF THE COURSE SLH1013 - Professional English Tuesday, October 29, 2013