Disater Recovery: Minimizing Business Interruption


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Disater Recovery: Minimizing Business Interruption

  1. 1. Minimizing Business Interruption 877-671-HELP
  2. 2. <ul><li>1929 – Founded by Marion E. Wade as a moth proofing company </li></ul><ul><li>1947 – ServiceMaster became incorporated </li></ul><ul><li>1952 – Expanded to carpet cleaning, establishing one of America’s first franchise businesses </li></ul><ul><li>1962 – Took expertise to healthcare arena and pioneered what is now known as outsourcing </li></ul><ul><li>1980 – Began servicing education market and expanded to business & industry </li></ul><ul><li>1991 – Established QRV Network for insurance industry professionals </li></ul><ul><li>2001 – Becomes a Six Sigma company, demonstrating our commitment to excellence </li></ul><ul><li>2009 – Continues as leader in service industry with more than 5,400 independently owned and operated service providers </li></ul>ServiceMaster Clean: A proud history of service
  3. 3. Pre-Loss Agreement <ul><li>Allows Wheeler Interests to pre-qualify ServiceMaster Clean as their vendor of choice so that immediate action can be taken to mitigate loss in the event of a disaster. </li></ul><ul><li>If disaster occurs and after initial mitigation, a scope of work will be filled out and you may choose to perform any of your own reconstruction. </li></ul><ul><li>Designed to be a critical part of the disaster recovery plan. </li></ul>One Call…1.877.671.HELP
  4. 4. <ul><li>Consistency </li></ul><ul><ul><li>Consistent service provided by our nationwide network. </li></ul></ul><ul><ul><li>Consistent pricing with a pre-defined national pricing schedule and centralized billing. </li></ul></ul><ul><li>Priority response with quality service 24/7/365. </li></ul><ul><li>Dedicated team, trained specifically to meet the needs of Wheeler Interests. </li></ul><ul><li>Intranet access to keep track of your claims while they are still happening. </li></ul>Benefits of a Disaster Recovery Plan
  5. 5. <ul><li>Onsite within 2 to 4 hours to minimize business interruptions and reduce financial loss. </li></ul><ul><li>Dedicated effort to return you to pre-loss conditions as quickly as possible. </li></ul><ul><li>National presence to handle any size job, minor or catastrophic, at any hour of the day or night. </li></ul><ul><li>Unconditional Guarantee – Superior results, courteous and timely customer support, and conscientious cost control. </li></ul><ul><li>All technicians are trained, uniformed, and certified to perform any service provided. </li></ul>Priority Response and Quality Service
  6. 6. <ul><li>One number, single source solution. </li></ul><ul><li>Always available when a disaster strikes in any part of the country. </li></ul><ul><li>Local and regional account manager assigned to assist in answering any questions from any representative of Wheeler Interests. </li></ul>ServiceMaster’s KEY Team
  7. 7. <ul><li>Water, Storm & Wind Damage </li></ul><ul><li>Fire & Smoke </li></ul><ul><li>Full Environmental and Construction Services </li></ul><ul><li>Thermal Imaging </li></ul><ul><li>Secured Document, Files & Media Recovery </li></ul><ul><li>Trauma Scene Clean-Up </li></ul><ul><li>Infectious Disease Outbreak Response </li></ul><ul><li>Consulting </li></ul>Services
  8. 8. <ul><li>Water extraction </li></ul><ul><li>Anti-microbial Application </li></ul><ul><li>Drying and Dehumidification </li></ul><ul><li>Disinfecting and Sanitizing </li></ul><ul><li>Thermal imaging to map water path </li></ul>Water Damage Restoration
  9. 9. <ul><li>Emergency Pre-Cleaning </li></ul><ul><li>Content Cleaning </li></ul><ul><li>Wall and ceiling cleaning </li></ul><ul><li>Deodorization </li></ul>Expert knowledge of the chemical make-up of fire and proper remediation techniques. Fire and Smoke Restoration
  10. 10. <ul><li>Containment and removal of contaminated substance such as soil </li></ul><ul><li>Air assessment and sampling with an outline of scope of work for remediation </li></ul><ul><li>Safety specific measures followed </li></ul>Environmental Services
  11. 11. <ul><li>Certified Level 2 Thermographers on staff </li></ul><ul><li>Detects surface temperature changes </li></ul><ul><li>Effective moisture and heat detection </li></ul><ul><li>Can help prevent losses by recognizing problems before they cause a disaster </li></ul><ul><li>Documentation – complete expert documentation and photographs </li></ul>Thermal Imaging
  12. 12. <ul><li>Secure restoration or shredding/disposal of sensitive confidential documents </li></ul><ul><li>Document and file freeze drying </li></ul><ul><li>Computers, hard drives, phone systems restoration when possible </li></ul><ul><li>Fine art and photograph restoration </li></ul>Documents, Files and Media Recovery
  13. 13. <ul><li>Professionally trained and IICRC Certified Technicians and Project Managers </li></ul><ul><li>Environmental Stewardship Policy </li></ul><ul><li>Liability and Worker’s Compensation Insurance </li></ul><ul><li>HazMat, HazWoper, HazCom, OSHA training </li></ul>Safety and Compliance
  14. 14. Local Response. National Resources. Focus on your business… not your recovery.
  15. 15. Weather any storm with us!