JahiaOne - The European Parliament, a Jahia customer since 2004

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Olivier Peltier and Christophe Debauche will present an overview of the many projects carried out at The European Parliament on Jahia, since 2004.

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  • Dear all, thanks a lot for having chosen this session instead of the Jahia 7 Lifecycle. We are going to give you the European Parliament feedback about one of its most used product : Jahia.
  • OPE : I'm working for the European Parliament as Offical since 2006. I have a robust Java and web developer background learnt for a big part with Jahia. I'm the team manager of 2 teams and one of these works every day in the Content Management. I'm lucky today to have by my side one of the most skilled (and he was in Parliament before me) expert from this team : Christophe.
    CDE :...
  • Brief overview of the missions of the DG ITEC : the main purpose of our DG is to provide all other DG's and Members with high leve quality tools. It's more described here
  • Brief presentation of the main tasks of the STANDARDS unit. Our Unit, is more precisely dedicated to security, methods and standards for end users or for developpers and technical staff.
    Contains the METHODS service which role is to provide standards and methods to IT projects.
  • Open Standard:
    Directive of the Secretary General in 2004 to promote the usage of Open source software, re inforced from time to time.
    French law definition. By open standard is understood any communication, interconnection or interchange protocol, and any interoperable data format whose specifications are public and without any restriction in their access or implementation.
    Java
    In general, the applications base is evolving in a light web client direction.
    To have the most unified and maintainable platform, even if we could host .Net applications.
    Buy Before Build
    Consider buying solutions when they are available before we jump to coding, The product must closely satisfies the required functionality,Delegate support tasks to product owner.
  • ISPNET
    For the Intranet of the service,
    Jahia has supported the development of two new features requested by the European Parliament
    Implementation of the Webdav standard (Slide at the time),
    Templates for creating a Knowledge base.
    ? At that time, some part of licence costs could be transformed into development credits
    The European parliament also participated in the development by providing support and code on the LDAP connector, use of jndi datasource, time-to-time debugging.
    After having built some websites on Jahia 4, we have logically started projects on Jahia 5. One of the most important one is Intrabase.
    INTRABASE
    Intrabase is a Jahia templates set developed by DG ITEC. It offers a flexible and economical intranet solution for all EP organisations. It's easy and fast to deploy and customise.
    Workshops
    An item that is also very important is Workshops providing
    Our team has trained more than 20 developers, 30 administrators and more than 200 editors till today.
    Training has really a very important part in the acceptance of a new product, especially for editors, and allowed us to get feedback. We have some anecdotes that we can shared with you after the show.
    Trainings last one day. We train 12 editors at a time. Most of the participants don't have a technical background but are quickly independent after one day training.
  • Refin schema : here is a simplified overview of the REFIN architecture. It has been designed with the help of Jahia to improve site stability and performances.
  • Results of these 10 years of Jahia,
    One application server per Jahia site,
    Near to 10.000 Users,
    1 support team (1st to 3rd level),
    3 development teams,
    20 Editorial teams
  • This is the standard process to provide a Jahia 5 website in the EP
    Jahia is composed of
    a core,
    a set of configuration files and
    a templates set.
    Our team has created an EP Jahia standard package for development teams.
    This package is preconfigured for being compliant with the EP environment and his specificity:
    We don't use country flags,
    Ensure that all national languages are available in the interface,
    Configuration for Tomcat and Oracle Database,
    Set the authentication mechanisms to EP Active Directory
    Once available, the package is delivered to development teams that take in charge the templates developments and the deployment inside the hosting infrastructure,
    Every new Jahia EP version is tested before being deployed,
    Our team also provides Workshops for developers and editors.
  • Current challenges in Content Management : these points are based upon our expertise and from projects' and users' feedbacks. The legacy systems must interoperate with new products and applications in order to not duplicate the data. We must also rationalize our tool catalog, and help people to perpetuate their knowledge. This should be done while reducing costs, facilitate decisions and fastets give answers to business needs.
    These are some steps toward Enterprise Architecture
  • A lot of demo have already been given around Jahia xCM and Jahia Wise
    Cites, our unit, REFIN team, Human Resources, some unions, nursery,
    First impressions: high expectations, smart functionalities not available in Jahia 5, social components, better document management.
    First site : Enonet
    The Network includes the national and regional ombudsmen and similar bodies of the Member States of the European Union, the candidate countries, and certain other European countries, as well as the European Ombudsman.
    This network consists of over 99 offices in 35 European countries.
    The first tool used by the network was SiteScape.
    At the end of 2011, the EP proposed a pilot project to the European Ombudsman using the new release of Jahia (6.5)
    Key figures and features are :
    340 registered users
    Between 20 and 30 connections each day
    The Ombudsman Daily News sent out each day with important news from the Network.
    A forum to exchange knowledge and ask questions
    A library to share publications
    An address book…
    The future :
    Integrating more “social media”
    Increasing the editorial rights for each office
    More automation for the Ombudsman Daily News
    Increasing the number of registered users (2000 potential users)
    Today the European Ombudsman network uses the last Jahia 6.6 version. All migration steps with Jahia are now very simple, fast and efficient.
  • Migration of As-is
    Offer better performance,
    Modern User interfaces,
    This will also bring new functionalities,
    Better user experience,
    Facilitate migration path: All migration steps with Jahia are now very simple, fast and efficient.
    Rationalize and improve hosting
    Performances,
    Search accuracy,
    Reduce the number of servers,
    Centralise, on one Jahia server, websites that have common content and want to share it.
    Enhance backup strategy.
    Define new roles and provide trainings
    The training program has started.
    There will be 3 levels of training:
    Editors and Contributors
    Administrators (Security, publication, manage roles, …)
    Webmaster (Advanced users and developers, update design and layout)
    Build EP Jahia Store
    Provide private EP jahia modules (next slide) in addition to standards jahia modules and applications (like blog, forum, wiki, newsletter, …)
    Centralised all modules to facilitate
    validation,
    distribution and
    maintenance.
  • Future of Jahia in EP : this slide synthetises what we presented you with the previous slides. The EP store will give access to legacy systems to end-users via the Jahia Platform (and also common modules) while the factory website will reduce the Time to Market. This model will also allow the Parliament to have a better following of Jahia versions than we have now.
  • JahiaOne - The European Parliament, a Jahia customer since 2004

    1. 1. JAHIA INTERNATIONAL USER CONFERENCE JahiaOne February 6&7, 2014
    2. 2. Speakers Olivier PELTIER ICT engineering technician EP Assistant DG ITEC – DIT – STANDARDS - METHODS Olivier is managing 2 teams that are choosing standards for IT projects in European Parliament. One of these teams is dedicated to Document Management topics. Christophe DEBAUCHE Expert Documentary Information Systems External consultant Christophe is a leading expert in Content Management systems and give support to EP’s projects based upon Jahia (and other products). 2
    3. 3. Agenda  Directorate-General for Innovation and Technological Mission  Outline of the IT at European Parliament  Jahia – first example of this model  Current integration of Jahia  Current challenges in Content Management  Jahia xCM & Jahia Wise  Expectations of the EP  Future of Jahia in EP  Q&A 3
    4. 4. Mission, vision, values of the DG Innovation and Technological Support  Developing and maintaining a shared internal working space allowing multilingual access at any time and from any place to all vital documents and data;  Within the framework of an innovation strategy, analysing, conceiving, developing and maintaining the EP's information systems for the Members, the political groups, the Directorates-General, the European Ombudsman and the Data Protection Supervisor;  Drawing up and ensuring compliance with a secure and viable technical strategy and defining all the various components of computing and telecommunications systems;  Publishing and distributing (also electronically) Parliament's working documents (for committee meetings, plenary sittings, etc.);  Conceiving and maintaining Intranet websites and related tools, including the EP intranet;  Publishing legislation and documents in the Official Journal (minutes, texts adopted, written questions, etc.) and producing other publications in cooperation with the Office for Official Publications. 4
    5. 5. Tasks of the Methods, Standards & ICT Security Unit  Development of rules regarding physical and logical information security and ensuring these are implemented and applied effectively. Coordinating the various activities linked to this area;  Definition of norms and standards , research and validation of new products for other DIT units and IT managers in Parliament;  Provision of high-level technical support and advice to other units of the DIT;  Research, testing and delivery of ‘turnkey’ solutions based on the changes in the needs of the EP. 5
    6. 6. Outline of the IT at European Parliament Open Source (Open Standards) Java Buy before build 6
    7. 7. Jahia - first example of this model  Beginning with Jahia 4 in 2004 for the intranet of Methods service  Implementation of the Webdav standard (Slide)  Knowledge base templates  Dissemination to other intranet projects  Intrabase    Standard EP Jahia Templates 63 Intranet Sites based upon Jahia Intrabase until today Training for administrators, editors and developers 7
    8. 8. ISPNET Engineering and Project support Intranet EDPS European Data Protection Supervisor ITECNET Innovation and Technological Support REFIN Global EP Intranet Intrabase EP Template Set IPOLNET Directorate General Internal Policies IPEX Interparliamentary EU Information Exchange 2004 ENONET The European Network of Ombudsmen EP Newshound Internal communication e-magazine 2008 Jahia at EP – Timeline Ecommittee 24 Jahia instances P3M Portfolio, Programmes & Projects 2012 2016 8
    9. 9. Jahia at EP – Website Dashboard
    10. 10. IT METHODS Integration EP Site Licence EP Layout (flags,…) Configuration files Application core Current integration of Jahia JDK Language Update for EP Configuration and EP scripts generation Templates Set EP Tomcat EP Active Directory Configuration EP-Foundry Eclipse platform + Template Development BUSINESS Tests/Validation Support STANDARDS Unit Jahia Le WCMS du PE Development Support Workshop developers Workshop Workshop editors DIT – DIRECTORATE FOR INFORMATION TECH NOLOGIES 11
    11. 11. Current challenges in Content Management  Integration of heterogeneous contents  Content stored in legacy systems  Various content management systems  Providing unified tools for EP staff  Knowledge management  Reduce functional overlap  Obsolescence management  Build, validate and share developments  Time to market  Shared hosting and shared content  Fast deployments (Event websites, intranets, …)
    12. 12. Jahia & Jahia  First demos and first feedbacks  The first site 13
    13. 13. Expectations of the EP  Migration of As-is  Rationalize and improve hosting  Define new roles, provide trainings  Build EP Jahia Store EP Modules & Templates Store promote centralise validate reuse profitable distribute maintain recommend 14
    14. 14. Future of Jahia in EP Website Factory “Out of the box” Intranets ( New developments and migrations) EP EP Repositories Store
    15. 15. Questions and Answers 16
    16. 16. Thank you Luca RETTORE Head of Unit / IT manager DG ITEC – DIT – STANDARDS luca.rettore@ep.europa.eu Olivier PELTIER ICT engineering technician DG ITEC – DIT – STANDARDS – METHODS olivier.peltier@ep.europa.eu https://www.facebook.com/technology.ep

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