Odyssey  Asset Management Systems Illustration of a software company product strategy
Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out ...
Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out ...
Vision Odyssey's vision   is to achieve   global leadership   in advanced technology solutions for the   Investment Manage...
Odyssey - A Market Leader <ul><ul><li>Leading software solutions for Investment Management </li></ul></ul><ul><ul><li>Of t...
Odyssey Offices Luxembourg  – Financial HQ Lausanne  – Operational HQ London Geneva Zurich Amsterdam Brussels Munich Singa...
Odyssey Client Base <ul><li>Odyssey solutions are used at 132 client sites worldwide, including: </li></ul>* A complete Od...
History 2003 Odyssey founded in Luxembourg by 9 private shareholders Odyssey acquires exclusive distribution rights to the...
Odyssey evolution Extended Positionning Client Reporting PB PM PB RM PB Market Data Repository 2004 Technology Shift Clien...
Odyssey structure A Duchâteau CEO Finance Product Strategy COO Sales Marketing/ Business Solutions Services Production Pro...
Odyssey: a growing company Client Count Staff Count EBIDTA = Earnings before interest, depreciation, taxes & amortisation ...
Turnover Breakdown 2003 Figures valid as of December 31, 2003. 2003 Net Turnover = € 36.1 million By Region 36% By Activity
Shareholder Breakdown 2003 Odyssey’s Capital = € 13.6 million Figures valid as of December 31, 2003.
Employee Location 2004 Figures updated: May 2004 Odyssey Staff Count = 248
Employee Activities 2004  Figures updated: May 2004 Odyssey Staff Count = 248
Client Distribution* To date, Odyssey clients are predominantly based in Europe. We are now aiming to capture greater mark...
Odyssey Partnerships Hardware Platforms Software Providers & Business Associates
A pressing & moving competition Back Office Mid-Front Office Institutional Private Banking Mass Affluent Retail <ul><li>DS...
Odyssey Market Positioning Fund Manager Fund Administrator Back office Asset Management Wealth Management Front & Mid offi...
Business Solutions Positioning Portfolio Manager Workstation Relationship Manager Workstation Presentation Framework Integ...
 
Agenda
Business Solutions – User Profiles Portfolio Management & Analysis Portfolio Modelling & Balancing Advanced Analysis Advan...
Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out ...
Some Strategic Market Objectives <ul><li>Expanding Solutions towards:  </li></ul><ul><ul><ul><li>Off-Shore  =>  On-Shore <...
Some Recent Requirements  On Odyssey Solutions  <ul><li>Functionalities available as services, in-house or in ASP/BSP mode...
The Development Strategy :  A Component Architecture <ul><ul><ul><li>This development strategy consists in developing, usi...
Today’s Functional Architecture Component Client/Server Odyssey Presentation Framework (OPF) Odyssey Technical Framework (...
A More Detailed Functional Architecture Component Client/Server Advisor Profile RM Profile Odyssey Presentation Framework ...
Today’s Technical Infrastructure Component Client/Server Actuate Neuron Data (Presenter) Sybase Open Client Java / Swing S...
C/S Architecture : Benefits & Issues <ul><li>Benefits </li></ul><ul><li>GUI & FS Rich Functional Coverage </li></ul><ul><l...
Component Architecture : Benefits & Issues <ul><li>Benefits </li></ul><ul><li>Web User Interface </li></ul><ul><li>OS & DB...
The Future Functional Architecture A Fully Component-Based Architecture Odyssey Presentation Framework (OPF) Odyssey Techn...
A More Detailed Functional Architecture Advisor TA/RM Odyssey Presentation Framework (OPF) Odyssey Technical Framework (OT...
The Benefits of the Future architecture <ul><li>Benefits </li></ul><ul><li>F-E & B-E Rich Functional Coverage </li></ul><u...
How to Address the Issues of the Component Architecture ? <ul><li>Issues </li></ul><ul><li>Todays  PMS WUI & Server limite...
Triple’A Componentization :  What Does It Mean ?  Financial Calculators are available in service mode / Data Providers dea...
Triple’A Componentization :  What Does It Mean ?  One Triple’A financial function may correspond  to several specialised c...
Triple’A Componentization :  What Does It Mean ?  Componentization does not necessarily mean Java : Financial Server Compu...
Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out ...
Release management process Definition Development Delivery Beta support Documentation Impact analysis : Spec review / Beta...
Release management process Methodology update/creation & training plan ( Rollout team) Option 1 (preferred) –  Client Beta...
Other roll out considerations <ul><ul><li>Impact on sales </li></ul></ul><ul><ul><li>Impact on services (implementations) ...
Impact on Sales <ul><ul><li>Be aware of the product strategy </li></ul></ul><ul><ul><li>Set up a migration plan for existi...
Impact on Services <ul><ul><li>Change in skills requirements </li></ul></ul><ul><ul><ul><li>High value consulting </li></u...
Impact on R&D <ul><ul><li>Doubling of development effort (on old financal servers and on components) </li></ul></ul><ul><u...
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Section 8 : Etude de cas – Odyssey Asset Management Systems

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  • As we’ve heard over the last couple of days, there are many ways of attaining competitive advantage, including: hiring the best people developing appropriate product / business strategies making smart investments - alternative investment strategies mergers / acquisitions But what this session will focus on is: How technology can be used as a driver to attain competitive advantage Add stats about wealthy clients &amp; technology (eg. PWC survey stats)
  • Section 8 : Etude de cas – Odyssey Asset Management Systems

    1. 1. Odyssey Asset Management Systems Illustration of a software company product strategy
    2. 2. Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out considerations </li></ul></ul>
    3. 3. Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out considerations </li></ul></ul>
    4. 4. Vision Odyssey's vision is to achieve global leadership in advanced technology solutions for the Investment Management community and deliver competitive advantage by helping our customers offer superior services to their clients .
    5. 5. Odyssey - A Market Leader <ul><ul><li>Leading software solutions for Investment Management </li></ul></ul><ul><ul><li>Of the top 25 European banks (by market capitalisation) 15 are Odyssey customers </li></ul></ul><ul><ul><li>Odyssey applications are implemented in 132 sites in 24 countries </li></ul></ul><ul><ul><li>Products based on new technologies - our core business </li></ul></ul><ul><ul><li>Strategic projects in international banks </li></ul></ul><ul><ul><li>Merging of 2 segments : IT and banking </li></ul></ul><ul><ul><li>Steady growth since inception in 1995 </li></ul></ul>« Triple’A was selected out of 4 different packages. The key selection factors were the high functionality coverage, the user-friendliness, the performance level of the application and the ability to provide added value service to our clients. » ANDREAS STRICKER Bordier & Cie.
    6. 6. Odyssey Offices Luxembourg – Financial HQ Lausanne – Operational HQ London Geneva Zurich Amsterdam Brussels Munich Singapore North America (by end 2004)
    7. 7. Odyssey Client Base <ul><li>Odyssey solutions are used at 132 client sites worldwide, including: </li></ul>* A complete Odyssey client list is available on demand.
    8. 8. History 2003 Odyssey founded in Luxembourg by 9 private shareholders Odyssey acquires exclusive distribution rights to the Triple’A portfolio mgmt system, originally developed at the initiative of the BCV in Lausanne Acquisition of the Belgian company CAFC; development of Mirage reporting; offices established in Geneva and Zurich Acquisition of the intellectual property rights to Triple’A and transfer of the development team to Lausanne Odyssey launches development of Advisor – client relationship mgmt solution for Investment Management Acquisition of the London-based company Market Data Systems, specialised in accessing, filtering, warehousing and distributing market data; offices established in London and Amsterdam Office opened in Singapore; the 3 companies within Odyssey Group (OAMS, ODAFS, OMDS) are merged as Odyssey Asset Mgmt Systems Launch of Triple’A Release 4 and development of Nexus – market data management solution Commercial release of Advisor – client relationship mgmt solution; office in Munich established 1995 2002 2001 2000 1999 1998 1997 1996
    9. 9. Odyssey evolution Extended Positionning Client Reporting PB PM PB RM PB Market Data Repository 2004 Technology Shift Client Server C/C++ Sybase J2EE Components API J2EE Components API 2004 Geographical Expansion Europe Asia Middle East North America 2004
    10. 10. Odyssey structure A Duchâteau CEO Finance Product Strategy COO Sales Marketing/ Business Solutions Services Production Project directors Project managers Implementation team Support solutions team Product development Business solutions Marketing Geo organization : Europe/AsiaPacific/NA Country reps Account managers by client Internal developments Support/helpdesk Release management
    11. 11. Odyssey: a growing company Client Count Staff Count EBIDTA = Earnings before interest, depreciation, taxes & amortisation (depreciation of goodwill). As Odyssey’s financial structure has evolved through the years, it is not possible to calculate all years in exactly the same manner. Therefore, 1996 & 1999 figures are estimates. Revenue EBIDTA
    12. 12. Turnover Breakdown 2003 Figures valid as of December 31, 2003. 2003 Net Turnover = € 36.1 million By Region 36% By Activity
    13. 13. Shareholder Breakdown 2003 Odyssey’s Capital = € 13.6 million Figures valid as of December 31, 2003.
    14. 14. Employee Location 2004 Figures updated: May 2004 Odyssey Staff Count = 248
    15. 15. Employee Activities 2004 Figures updated: May 2004 Odyssey Staff Count = 248
    16. 16. Client Distribution* To date, Odyssey clients are predominantly based in Europe. We are now aiming to capture greater market share in other regions of the world. * These graphs represent clients with licensed Odyssey solutions. All figures valid as of February 20, 2004 . Odyssey Client Count = 132
    17. 17. Odyssey Partnerships Hardware Platforms Software Providers & Business Associates
    18. 18. A pressing & moving competition Back Office Mid-Front Office Institutional Private Banking Mass Affluent Retail <ul><li>DSTi </li></ul><ul><li>Sungard </li></ul><ul><li>Mysis </li></ul><ul><li>Simcorp </li></ul><ul><li>Thomson </li></ul><ul><li>Forbatech </li></ul><ul><li>Igefi </li></ul><ul><li>Linedata </li></ul><ul><li>ERI </li></ul><ul><li>Temenos </li></ul><ul><li>Avalog </li></ul><ul><li>Bosslab </li></ul><ul><li>SEI </li></ul><ul><li>ADP </li></ul><ul><li>IDS </li></ul><ul><li>Callatay </li></ul><ul><li>Riskmetrics </li></ul><ul><li>Brainpower </li></ul><ul><li>Longview </li></ul><ul><li>Latent Zero </li></ul><ul><li>Charles River </li></ul><ul><li>McGregor </li></ul><ul><li>FMC </li></ul><ul><li>i-flex </li></ul><ul><li>Temenos </li></ul><ul><li>Callatay </li></ul><ul><li>SAP-Alnova </li></ul><ul><li>Finova </li></ul><ul><li>Fiserv </li></ul><ul><li>Fidelity National </li></ul><ul><li>System Access </li></ul><ul><li>Finantix </li></ul><ul><li>Siebel-Eontec </li></ul><ul><li>S1 </li></ul><ul><li>Fidelity </li></ul><ul><li>Getronics </li></ul><ul><li>Unisys </li></ul><ul><li>Fineos </li></ul><ul><li>BanqIT </li></ul><ul><li>Odyssey </li></ul><ul><li>Business Architects </li></ul><ul><li>Delta </li></ul><ul><li>Swissrisk </li></ul><ul><li>COR </li></ul><ul><li>Finaplex </li></ul><ul><li>Reuters </li></ul><ul><li>X-eyes </li></ul><ul><li>Thomson </li></ul><ul><li>Sage </li></ul>Segments Activities Data Repository Asset Control, Eagle Pace, Fame, FTI, Netik, Odyssey
    19. 19. Odyssey Market Positioning Fund Manager Fund Administrator Back office Asset Management Wealth Management Front & Mid office Client Data Management Relationship Management Client Reporting Valuation & Analysis Performance Constraint & Strategy Order Input, Generation & Management Integration & Workflow Central Security Warehousing ‘ Output’ management (report production, distribution and archiving) Private Banking Mass Affluent Institutional Retail Banking Client Relationship Manager 3rd Party Manager Portfolio Manager
    20. 20. Business Solutions Positioning Portfolio Manager Workstation Relationship Manager Workstation Presentation Framework Integrated Solutions Independent Business Components <ul><li>Business Components </li></ul><ul><li>Customer Portal </li></ul><ul><li>Straight-Through-Processing </li></ul><ul><li>Workflow & Dataflow </li></ul>- Portfolio Mgmt & Analysis - Portfolio Modelling & Balancing - Advanced Analysis - Advanced Performance Attribution - Client & Portfolio Monitoring - Portfolio Mgmt & Analysis - Client & Portfolio Monitoring - Collaborative Advice & Contact Management - Client Data Management - Investment Profiling
    21. 22. Agenda
    22. 23. Business Solutions – User Profiles Portfolio Management & Analysis Portfolio Modelling & Balancing Advanced Analysis Advanced Performance Attribution Portfolio Management Relationship Management Client & Portfolio Monitoring Collaborative Advice & Contact Mgmt. Client Data Management Investment Profiling Foundation Components Portfolio Managers Relationship Managers 3 rd Party Managers Retail Relationship Managers Custom Profiles Full functionality available Subset of functions available
    23. 24. Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out considerations </li></ul></ul>
    24. 25. Some Strategic Market Objectives <ul><li>Expanding Solutions towards: </li></ul><ul><ul><ul><li>Off-Shore => On-Shore </li></ul></ul></ul><ul><ul><ul><li>PM => RM </li></ul></ul></ul><ul><ul><ul><li>Discretionary => Advisory Business </li></ul></ul></ul><ul><ul><ul><li>HNWI => Mass Affluent/Retail </li></ul></ul></ul><ul><ul><ul><li>In-House => ASP/BSP Solutions </li></ul></ul></ul><ul><ul><ul><li>In-House => B2B/B2C </li></ul></ul></ul><ul><ul><ul><li>Europe => Global (US / Asia) </li></ul></ul></ul>
    25. 26. Some Recent Requirements On Odyssey Solutions <ul><li>Functionalities available as services, in-house or in ASP/BSP mode </li></ul><ul><li>Implementation of subsets of functionalities </li></ul><ul><li>Integration with bank/third-party products available as services </li></ul><ul><li>Full availability through the WUI </li></ul><ul><li>Support of very large volume processing </li></ul><ul><li>Time-to-market and quality in providing new advanced functionalities </li></ul><ul><li>Full Integration of Odyssey products offering (Triple’A, Advisor) </li></ul><ul><li>Database Independency </li></ul><ul><li>Lower Cost of integration and of Ownership </li></ul>
    26. 27. The Development Strategy : A Component Architecture <ul><ul><ul><li>This development strategy consists in developing, using J2EE technology, business components covering both new and existing specific functionalities, including Triple’A . </li></ul></ul></ul><ul><ul><ul><li>These components can be provided and seamlessly implemented as combination, or implemented independently . </li></ul></ul></ul>
    27. 28. Today’s Functional Architecture Component Client/Server Odyssey Presentation Framework (OPF) Odyssey Technical Framework (OTF) Live!Report Gateway TA GUI Nexus GUI TA Financial Server TA Import / Export iMDi Filters & Loaders DB Component Repositories HEART Repository Odyssey Business Components TA DB Odyssey Solutions
    28. 29. A More Detailed Functional Architecture Component Client/Server Advisor Profile RM Profile Odyssey Presentation Framework (OPF) Odyssey Technical Framework (OTF) Live!Report Gateway TA GUI Nexus GUI TA Financial Server TA DB Business Procs Repository TA Import / Export iMDi Filters & Loaders Valo Perfo Op Hist Fusion Check Strat Reconcile Journal TA Script … TA Script TA Script Mail Mgr CDM CIMS MCQ/Alert DB Component Repositories HEART Repository IPA Rebalancing Valo/Check TASC CBI MDF Msg Orga Secu GCL WrkFl Audit DB Access XDI Scripted PageFlow Internat. PageFlow Preference Profiling UDP Query Editor Services PM Profile OrderMgt
    29. 30. Today’s Technical Infrastructure Component Client/Server Actuate Neuron Data (Presenter) Sybase Open Client Java / Swing Sybase Open Server Sybase C/C++ Ascential HTML / XML (->PDF / Excel / …) Web Container EJB Container AS WS/ WebLo Cocoon Java / J2EE JVM XSP / XSL Sybase / Oracle / DB2 Torque Castor Jython JDOQL JDBC JMS RMI … JNI –> C/C++ DonLP2 SimCorp Log4J
    30. 31. C/S Architecture : Benefits & Issues <ul><li>Benefits </li></ul><ul><li>GUI & FS Rich Functional Coverage </li></ul><ul><li>TA Brand </li></ul><ul><li>TA Installed Client Base </li></ul><ul><li>TA Maturity </li></ul><ul><li>Relative System Architecture Simplicity </li></ul><ul><li>Parametrization Tools </li></ul><ul><li>Accessibility to Business Consultant Profiles </li></ul><ul><li>Issues </li></ul><ul><li>Modules, but no Independant Components </li></ul><ul><li>Data Replication </li></ul><ul><li>TA Sybase-Only </li></ul><ul><li>Limited Scalabilty in Very High Volument Environnement (Retail) </li></ul><ul><li>User friendliness for non-power users </li></ul>
    31. 32. Component Architecture : Benefits & Issues <ul><li>Benefits </li></ul><ul><li>Web User Interface </li></ul><ul><li>OS & DB Independence </li></ul><ul><li>Component Independence </li></ul><ul><li>Facility to Package Multiple Solutions </li></ul><ul><li>Integration Facilities </li></ul><ul><ul><li>Limited Data Duplication </li></ul></ul><ul><ul><li>Access to External Components </li></ul></ul><ul><li>Customisation Facilities </li></ul><ul><li>AS Scalability </li></ul><ul><li>Standard Frameworks </li></ul><ul><li>Issues </li></ul><ul><li>Todays PMS WUI & Server limited functional coverage (compared to TA) </li></ul><ul><li>Limited Customisation Tools (WUI / Rules) </li></ul><ul><li>More Complex Architecture </li></ul>
    32. 33. The Future Functional Architecture A Fully Component-Based Architecture Odyssey Presentation Framework (OPF) Odyssey Technical Framework (OTF) Live!Report Gateway DB Component Repositories HEART Repository Odyssey Business Components Odyssey Solutions Triple’A Repository Third-Party Business Components A 3 years perspective to be achieved step-by-step !
    33. 34. A More Detailed Functional Architecture Advisor TA/RM Odyssey Presentation Framework (OPF) Odyssey Technical Framework (OTF) Live!Report DB Component Repositories HEART Repository CBI MDF Msg Orga Secu GCL WrkFl Audit XDI Scripte Pageflow Internat. PageFlow Preference Profiling UDP Query Editor Services TA/PM Mass Affluent Nexus WUI Custo Other New Profiles … Dcmt Editor WkFlw Editor Rule Engine Mail Mgr CDM CIMS MCQ/Alert IPA Rebalancing Valo/Check TASC OrderMgt Triple’A Repository Gateway NM4 FlowMind RiskMetrics Financial Planning LodaPos Strat Admin JRNL Perf / GIPS Other PMS Components WUI Admin DDL Admin A Fully Component-Based Architecture DB Access
    34. 35. The Benefits of the Future architecture <ul><li>Benefits </li></ul><ul><li>F-E & B-E Rich Functional Coverage </li></ul><ul><li>TA Brand Remains </li></ul><ul><li>TA Installed Client Base is Preserved </li></ul><ul><li>TA Maturity </li></ul><ul><li>A Unified System Architecture </li></ul><ul><li>Parametrization & Customization Tools </li></ul><ul><li>Accessibility to Business Consultant Profiles </li></ul><ul><li>Benefits </li></ul><ul><li>Web User Interface </li></ul><ul><li>OS & DB Independence </li></ul><ul><li>Component Independence </li></ul><ul><li>Facility to Package Multiple Solutions </li></ul><ul><li>Integration Facilities </li></ul><ul><ul><li>Limited Data Duplication </li></ul></ul><ul><ul><li>Access to External Components </li></ul></ul><ul><li>Large Customisation Facilities </li></ul><ul><li>AS Scalability </li></ul><ul><li>Standard Frameworks </li></ul>Only the Benefits of Both World Should Remain !
    35. 36. How to Address the Issues of the Component Architecture ? <ul><li>Issues </li></ul><ul><li>Todays PMS WUI & Server limited functional coverage (compared to TA) </li></ul><ul><li>Limited Customisation Tools (WUI/ Rules) </li></ul><ul><li>More Complex Architecture </li></ul><ul><li>Solutions </li></ul><ul><li>Triple’A FS Componentisation </li></ul><ul><li>Extended WUI Functionalities (incl. dhtml, Flash, Swing, …) </li></ul><ul><li>Investment in Parametrization & Customisation Tools </li></ul><ul><li>Investment in Packaging & Administration Console </li></ul>
    36. 37. Triple’A Componentization : What Does It Mean ? Financial Calculators are available in service mode / Data Providers deal with data access : Valuation Portfolio / Position Instrument Price / Exch Rate Valued Portfolio/Position TASC / FS XML / JMS HEART Custom Java API Java API Calculator Input Data Providers Output Data Providers SQL / DB TASC / FS XML / JMS HEART Custom SQL / DB
    37. 38. Triple’A Componentization : What Does It Mean ? One Triple’A financial function may correspond to several specialised components : Valuation Financial Server Valuation LoadPos + Pos Pre-Process. Instr. Analytics Format Valuation Fct TASC/Export TASC/FS Components (2004) LoadPos Valuation TASC/Export Components (2005) LoadPos Valuation Instr. Analytics UDP+Pre-Proc Components (2006) The ‘component version’ of a financial function should be at least as rich, ideally richer ! UDP+Pre-Proc UDP+Pre-Proc
    38. 39. Triple’A Componentization : What Does It Mean ? Componentization does not necessarily mean Java : Financial Server Compute New Pos Load Pos + Op Save New Pos Fusion Fct Compute New Pos (C) LoadPos SavePos Components Other Candidates : Donlp2 (Done) / Instrument Analytics (Simcorp) / Perf Attrib (TBA) / …
    39. 40. Agenda <ul><ul><li>Corporate presentation </li></ul></ul><ul><ul><li>Product strategy </li></ul></ul><ul><ul><li>Roll out considerations </li></ul></ul>
    40. 41. Release management process Definition Development Delivery Beta support Documentation Impact analysis : Spec review / Beta test case creation Skills requirements definition & gaps Training plan Client Beta site support or Internal beta Develop/update implementation methodology (incl. Training plan) Beta support Program management Specs validation Test cases validation Documentation validation Early validation of software delivery Release content definition Commercial release R&D SO BSM Beta/Pilot site selection Sales Active account mgt PSS Client Beta management Resource plan Trainings execution Training received from R&D Release Beta
    41. 42. Release management process Methodology update/creation & training plan ( Rollout team) Option 1 (preferred) – Client Beta site Client Beta phase Alpha phase Pilot Implementation Alpha phase Commercial release Option 2 – No client beta site Beta release Methodology update/creation & training plan ( Rollout team) Beta release Internal beta phase Internal beta phase (Rollout team) Commercial release 1 to 3 MONTHS Training Beta teams Training Beta teams
    42. 43. Other roll out considerations <ul><ul><li>Impact on sales </li></ul></ul><ul><ul><li>Impact on services (implementations) </li></ul></ul><ul><ul><li>Impact on R&D </li></ul></ul>
    43. 44. Impact on Sales <ul><ul><li>Be aware of the product strategy </li></ul></ul><ul><ul><li>Set up a migration plan for existing clients base </li></ul></ul><ul><ul><ul><li>85 sites </li></ul></ul></ul><ul><ul><ul><li>GUI, TASC, components sites </li></ul></ul></ul><ul><ul><li>Be aware of possible migration options for clients </li></ul></ul><ul><ul><ul><li>Avoid multiple migrations </li></ul></ul></ul><ul><ul><ul><li>Who finances migration costs ? </li></ul></ul></ul><ul><ul><ul><li>Minimize migration costs thanks to customization or migration tools </li></ul></ul></ul>
    44. 45. Impact on Services <ul><ul><li>Change in skills requirements </li></ul></ul><ul><ul><ul><li>High value consulting </li></ul></ul></ul><ul><ul><ul><li>Java development skills </li></ul></ul></ul><ul><ul><ul><li>Use of web based customization tools (layout designer, workflow, pageflow, java scripting langage) </li></ul></ul></ul><ul><ul><ul><li>Technical skills (integration, messaging, performance, etc…) </li></ul></ul></ul><ul><ul><li>Get configuration tools is critical </li></ul></ul><ul><ul><li>Standard architecture makes outsourcing of services to third parties easier </li></ul></ul><ul><ul><li>Trainings, recruiting, subcontracting needs </li></ul></ul><ul><ul><li>Helpdesk must be able to support clients and implementation teams </li></ul></ul>
    45. 46. Impact on R&D <ul><ul><li>Doubling of development effort (on old financal servers and on components) </li></ul></ul><ul><ul><li>Multiple configurations to manage </li></ul></ul><ul><ul><li>Review of development tools and methodologies </li></ul></ul><ul><ul><li>Review of testing methodologies </li></ul></ul>

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