Altiris ® 6
Asset Management Suite ™
ACTIVE ASSET MANAGEMENT: DON’T JUST TRACK—EXECUTE
Altiris® Asset Management Suite™ combines enterprise asset and service
management disciplines into a single Web-based architecture, repository, and
console helping unite disparate departments and processes. By actively managing
the entire asset lifecycle, the suite helps organizations eliminate unnecessary
BENEFITS software and hardware costs, proactively manage vendor contracts, and align
> Simplified implementation service resources with ITIL to ensure IT investments are optimized.
of out-of-box ITIL
asset and service ACTIVE ASSET MANAGEMENT Asset Management Suite’s embedded CMDB
management processes Altiris pioneered active asset management, the enforces data integrity and accuracy across your
foundation of IT lifecycle management, enabling company. Multiple departments and users can view
> Actively track IT asset
disparate organizations to manage and gain visibility and update common data, including software and
into real-time asset information from a single source hardware details, fixed asset information, contracts,
of truth. and entitlements.
historical information Through role-and-scope-based security, Asset
Asset Management Suite's centralized Configuration
> Actively track software Management Data Base (CMDB) is the basis of Management Suite creates a unique user experience
and hardware usage enterprise asset and service management disciplines. ranging from IT to finance, procurement, or security.
for reallocation and The suite helps unite users through role-specific Users are presented with the tools and information
contract negotiation consoles presenting the tools and information they they need to successfully complete their jobs.The
need to accomplish their everyday tasks, as well as suite's intuitive user interface helps your organization
> Proactively resolve to be productive with little or no training.
prepare for future initiatives. Because asset and service
incidents and problems
management disciplines are managed through a
to ensure asset and Asset Management Suite packaging is based on a
single, active repository within Asset Management
service availability Suite, management can receive up-to-date cost and maturity model, leveraging a "razor and blade"
performance information via Altiris Web Reports™ approach, allowing you to snap in additional solutions
> Self-help designed to
to drive better decision-making processes. as your initiatives change and your company matures.
allow employees to
resolve their own issues
SINGLE ARCHITECTURE, REPOSITORY,
> Real-time diagnostic AND CONSOLE
information to enable Asset Management Suite helps IT
better business decision- organizations avoid wasting valuable
making processes resources building and maintaining
integration points between inventory,
> Snap-in, modular design
asset repository, CMDB, and service
solves immediate problems
desk tools. Each asset and service
while building a roadmap
management component is natively
for the future
integrated through a single architecture,
repository, and console.The suite's
consolidated approach significantly
reduces implementation time and costs,
allowing your organization to realize a
faster mean-time to value and focus on
value-add initiatives. The Asset Management Suite Quick Start provides managers with the tools they need to
gain control over their IT environment.
INVENTORY IS WHERE IT BEGINS SINGLE SOURCE OF TRUTH
To effectively manage your enterprise, you need an Use Asset Management Suite to collect inventory
accurate and comprehensive inventory of your and usage data to create asset relationships within
hardware and software environment. Asset Management a single asset repository and CMDB.The CMDB
Suite reduces the cost of identifying and managing manages hierarchical relationships of assets, including
heterogeneous devices throughout your enterprise. assets to other configuration items, users, locations,
Easily discover and track comprehensive hardware departments, cost centers, and associated contracts.
“Asset Management Suite It also provides a 360-degree view of all
is a brilliant tool for software asset relationships, which helps reduce
auditing and metering in the risk associated with change, provides
one package.” the service desk with valuable information
—SC ONLINE MAGAZINE to accurately resolve incidents, and
August 2003 presents detailed cost analysis of each
asset you own, further reducing TCO.
Users are able to quickly change the
status, assign a new location, edit asset
details, or dispose of assets within the
suite's asset list screen.
PROACTIVE VENDOR MANAGEMENT
Use Asset Management Suite to
proactively track vendor contracts,
On-the-fly updating of asset details is easy with Asset Management Suite.
including software license, lease,
enterprise, and underpinning service agreements,
information, installed software packages, and OS as well as warranties and entitlements.Web Reports
settings for all IT assets throughout their lifecycle. provide in-depth details about the objects under
Data is normalized, consolidated, and secured in contract by correlating contract data with actual
the asset repository. In addition to managing system inventory stored within the CMDB, which
discoverable assets, Asset Management Suite also presents reallocation and retirement opportunities.
supports the management of non-discoverable assets The suite allows you to develop vendor negotiation
by supplying out-of-box resource types populated strategies, consolidate contracts, and eliminate
through receiving and physical audit activities. unnecessary maintenance costs associated with
underutilized assets and configuration items.
ASSET USAGE VISIBILITY
Asset Management Suite captures detailed
information about desktops, notebooks,
and servers and determines how many
copies of an application are installed on
your users' systems.The suite’s software
metering technology determines which
software applications are actually being
used and how often, helping you to
eliminate or reallocate unused licenses,
prepare internal audits, and plan for
future software purchases. Matching
usage information to purchased license
counts stored in the software license
agreement allows you to more accurately
gauge future software needs and
Use Asset Management Suite to determine how assets are being used.
purchase accordingly, reducing costs
and risks associated with over-buying
REDUCE SUPPORT COSTS DON’T JUST TRACK—EXECUTE
Lack of hardware and software standardization leads In today's service management environment, activity
to a complex environment that’s difficult to manage tracking tools are obsolete. Asset Management
and costly to support. Asset Management Suite Suite has revolutionized the service management
provides visibility into hardware and software environment by providing technicians with context-
versions and allows you to better understand what aware integration to other applications that help
areas to focus on to ensure consistency across your accomplish specific tasks.Technicians can utilize
organization, ultimately increasing manageability and Altiris analysis and systems management tools to
reducing affiliated support costs. resolve incidents and problems and execute change
“We are implementing Altiris activities without leaving a record.
Asset Management Suite to Asset Management Suite provides
better track and manage IT with native access to the asset
our fixed assets in addition repository and embedded knowledge
to taking inventory of our management to reduce resolution time
software and hardware assets. and knowledge capture.The suite brings
It is easy for assets like the IT organization closer to employees
phones, monitors, and chairs by allowing them to research knowledge
to get lost in a company of base articles for resolutions to their
hundreds of end users. Asset own issues, as well as provide service
Management Suite gives us request and incident logging within an
the ability to assign all assets employee self-help portal.
to an individual user or
department, track the use of ALTIRIS SUPPORT FOR ITIL
those assets, and report on Altiris IT lifecycle management solutions
their total cost of ownership. are the industry’s most comprehensive
Helpdesk Smart Tasks recommend analysis and execution tools automatically.
Integrated asset management set of applications designed to support
will help us save money on the implementation of ITIL Service Support and
redundant or unused assets.” JUSTIFY FUTURE IT INVESTMENTS Service Delivery processes. Altiris has extended ITIL
—JOHN CHANDLER IT organizations are continually faced with prioritizing support by introducing three main categories of
Network Support Supervisor technology purchases, yet purchasing departments tools: process management, analysis, and execution.
OMD USA don’t often have adequate information to execute Altiris solutions allow you to follow ITIL process
informed decisions. Asset Management Suite provides guidelines and leverage context-aware systems
historic purchase information and asset utilization management tools to execute tasks throughout the
metrics to help you make educated software and service support process.
hardware purchasing decisions based on
business unit needs, not desires.
SECURITY AND RESILIENCE
The downloading of unauthorized
applications creates security vulnerabilities
and can lead to legal implications. Asset
Management Suite empowers you to
monitor and set policies to eliminate the
introduction of unauthorized applications
into your environment by automatically
denying installations and allowing the
removal of specified applications.
The result is a secure and compliant
With Asset Management Suite, you can manage all contract types from a single console.